azgardens Reviews 105

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please stay away from these scam artists and animal murderers. Place a $300+ order. Charged me $90 for overnight shipping. Shipping was 2.5 days to arrive since shipped (2 weeks after order). Ever... See more

Rated 1 out of 5 stars

The day after placing an order I received an email stating my order was refunded with no explanation. The order has NOT been refunded. I replied to the email (same as the one provided on the website)... See more

Rated 5 out of 5 stars

Had an amazing experience overall with site and delivering process/ timing of order received. Here are a few reason why I would recommend purchasing with Good Joseph Live Fish Store: 1. Phenome... See more

Rated 4 out of 5 stars

Took a leap of faith and ordered a Panda Moor Goldfish on October 8th and received it October 19th. It took longer than expected with a slight mix up on shipping information. They were clear with comm... See more

Company details

Written by the company

bluegrassaquatics.com


Contact info

2.7

Poor

TrustScore 2.5 out of 5

105 reviews

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Rated 5 out of 5 stars

Awesome Fish Store!!

Our order arrived with everyone safely packed. All were healthy and active from the moment they joined the tank.
We looked for so long to get our violet gobies replaced- we are very happy with the ones we got from GoodJoseph’s.
Also~ one of our choices was not available (a loach) and he substituted the most beautiful loach I have ever seen.
I highly recommend GoodJosephs. The extra care he takes for each order is evident in the superb health of his livestock.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast shipping. This was my first time ordering fish online, because the fish I was looking for is hard to find at my local fish stores. Unfortunately, the first fish was DOA, but Joseph did not hesitate to send me a replacement right away, alive and happy! (I realize there's only so much under their control. Who knows what transpires between his shop and the many hands the box gets handled by before it gets to me.)

The fish bag was professionally packaged, they've obviously been doing this a very long time. I wouldn't hesitate to buy more livestock from him in the future! Thanks again for all your help, Goodjoseph!

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service, great fish!

Fish arrived in great shape, it’s pretty cold where I live and they were packaged with heat pads and insulation. The bags themselves had methylene blue in them, which detoxifies the ammonia and nitrites in the water during shipping to keep the fish safe and healthy. One of the fish types I ordered was out of stock, but they contacted me promptly via text and were able to accommodate what I wanted to substitute, even offering a suggestion of a fish that looked similar. Overall awesome customer service, great selection and shipping, and healthy fish.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Very Helpful

Very helpful got fish and plants. Very nice shop looks very clean and fish taken care of well. Except some betas, dead in the cups. Will be going back.

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Best experience ever had getting fish

Best experience ever had getting fish
They send beautiful,healthy,fish and go out of their way to give you the best fish you could ask for.fish arrived beautiful,healthy and allready flying arround enjoyingtheir new home.will definitely get more fish in the future

5 March 2022
Unprompted review
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Reply from azgardens

thanks alot for your great review and trust , looking for ward to do business again with you ❤️🐟❤️🐟

Rated 5 out of 5 stars

Will get from goodjoseph again

This was an excellent transaction and Joseph personally made sure that everything was perfect.
The packaging was bulletproof and I had 100% success. Fish are happy and swimming around in my tank as I write this.

3 February 2022
Unprompted review
Rated 5 out of 5 stars

First time buyers

I ordered a freshwater snowflake eel and I love it. It was my first time ordering live fish online so I was quite skeptical of it but I tried it out and I’m not disappointed. Eel arrived in 2 days just like shipping description said it would and it arrived in great shape (hungry but healthy!). They responded to all my questions/concerns via Instagram so thumbs up on customer service. Definitely would recommend

1 February 2022
Unprompted review
Rated 5 out of 5 stars

First time ordering fish online!

I am brand new to the fish community and I ordered a fish from good Joseph. The weather is cold the fish was properly packed with a 72 hour heat pack. Communication via text and phone call was on point. I was concerned about ordering a fish off the Internet but I figured out today upon receiving my beautiful fish that Good Joseph is a trusted place to get your fish and I will be ordering more in the future!!

14 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great customer service replied to all my messages and was very knowledgeable. Will be doing business again with them soon!!

14 January 2022
Unprompted review
Rated 4 out of 5 stars

This is a legit review Positives and…

This is a legit review Positives and Negatives feel free to message me anytime,The couple reviews on here that are marked “SCAM” are completely bogus, Positives:I received my fish and LOVE! them all, they look so healthy
Negatives:Bad communication good Joseph needs to send an email or notify the buyer their order is being processed and when the shipment should be expected I had to message 3 of the social media accounts after I placed the order,I placed it on Friday and got it the following Thursday which if I received an email I would’ve never been bothered at all.In the end I’m a satisfied customer I will be buying from them again just those few things need to be corrected.

13 January 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, very professional and personalized. Good products, healthy fishes. I don't remember how many times I bought in last 2 years 🤣

Highly recommended and trustworthy guy.

17 December 2021
Unprompted review
Rated 5 out of 5 stars

Goodjoseph is an awesome fish store

Goodjoseph is an amazing fish store. I have done business with them twice now; last year and this. They are so helpful and accommodating and offer every conceivable service to be sure the fish arrive alive and healthy. And, as another buyer said, they help advise about their care. Awesomeness in service!

11 December 2021
Unprompted review

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