I went in for a free foot check that took about an hour. Denise assisted me and she was amazing. I had no idea how important ache support is to the entire body. Denise was extremely knowledgeable and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mr James helped my kid with his knowledge, empathy and thrust worthiness. Looking forward to a future with pain free feet. May God bless him!
Company replied
She was wonderful! She took her time explaining and demonstrating the difference. I received so many answers to the many aches and pains and muscle cramps I’ve had over the years. Denise seemed to gen... See more
Company replied
I booked an appointment from an IG ad, and walked in not knowing exactly what to expect but this is the real deal. Walked out with a whole system and just a few hours in, and my feet are already thank... See more
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
2615 E Southlake Blvd, Ste 120, 76092, Southlake, TX, United States
- 8174212170
4.3
Excellent
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mr James helped my kid with his…
Mr James helped my kid with his knowledge, empathy and thrust worthiness. Looking forward to a future with pain free feet. May God bless him!
28 August 2026
Reply from The Good Feet Store - Southlake
Hello Amanda, we are so grateful you took the time to recognize James! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like James are what make the difference between a product and a real solution. Thank you for sharing your experience!
I went in for a free foot check that…
I went in for a free foot check that took about an hour. Denise assisted me and she was amazing. I had no idea how important ache support is to the entire body. Denise was extremely knowledgeable and definitely had a passion to assist and education consumers.
I definitely recommend Good Feet Store-Southlake.
17 August 2026
Reply from The Good Feet Store - Southlake
Hello Monica, thank you for taking the time to recognize Denise. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Denise sees this.
She was wonderful
She was wonderful! She took her time explaining and demonstrating the difference. I received so many answers to the many aches and pains and muscle cramps I’ve had over the years. Denise seemed to genuinely care, and I was so impressed with her knowledge. I’ve been using my supports for 2 days now and feel such a difference. I’m so so grateful to have found The Good Feet Store!
15 August 2026
Reply from The Good Feet Store - Southlake
Hi Brianna, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Southlake team delivered that. Come back anytime.
I had a very delightful visit today to…
I had a very delightful visit today to the Good Feet store sweet lady that waited on me. Was very helpful. Introduced a few new things and help me decide what I really needed. She also let me know that I needed to wear my number one shoes more she gave me a lot of information and was very kind and nice.
11 August 2026
Reply from The Good Feet Store - Southlake
Hi Neva, really glad you came in. Hope you’re already feeling the difference. See you next time.
James was great
James was great. He’s really knowledgeable. I suffered an Achilles tear that required surgery. I went in and got some insoles and a new pair of shoes, and I’m good to go. I loved it so much I brought my wife back, and now she has some insoles
8 August 2026
Reply from The Good Feet Store - Southlake
Hello Dan, we are so grateful that you took the time to recognize James! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like James are what make the difference between a product and a real solution. Thank you for sharing your experience!
Made a believer out of me
I booked an appointment from an IG ad, and walked in not knowing exactly what to expect but this is the real deal. Walked out with a whole system and just a few hours in, and my feet are already thanking me. James did great at explaining the science behind the product and answered all my (million) questions. It was a great experience top to bottom.
8 August 2026
Reply from The Good Feet Store - Southlake
Hello Olga, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about James reflect exactly the type of care we strive to provide.
Had a great experience with Denise
Had a great experience with Denise! Highly recommend this location!
6 August 2026
Reply from The Good Feet Store - Southlake
Hello Clyde, thank you for taking the time to recognize Denise. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Denise sees this.
I’ve been using my inserts faithfully…
I’ve been using my inserts faithfully for a little over a year but began to have some pain on my left inside foot. I stopped in today and met with Alex to discuss and check to see what I needed to do differently. Alex suggested to start wearing the strengthening inserts for 2-3 hrs instead of just one and see if that helps. As always, very impressed with customer service. Thank you!
4 August 2026
Reply from The Good Feet Store - Southlake
Hi Brenda Ehrlich, thank you so much for your review. It’s team members like Alex who make The Good Feet Store what it is. Your feedback really matters to us.
James is just about the best person for…
James is just about the best person for this job. He is a very knowledgeable, relatable, and hilarious guy who has the fitting process down to an art. Inserts feel great so far!
24 July 2026
Reply from The Good Feet Store - Southlake
Hi Sal Barbaria, big thanks for shouting out James. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.