Clara, was an EXCELLENT help to me , as a first time client to the Good Feet 🦶 Store. Clara went up and above and in a detailed and calmly manner answered all my questions , she made my visit at the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very professional & informative . Have been treated for many issues & Good Feet Store has been amazing in resolving all issues . Thank you Claire of the Redlands store
Company replied
Tim went above and beyond to help me understand my feet better and take care of them more.
Company replied
My sales associate Joseph was amazing. He was very thorough and well versed on products and usage. I purchased Brooks shoes, plantar socks and wellness socks. Will definitely return to purchase a s... See more
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
27310 W Lugonia Ave, Suite C-3, 92374, Redlands, CA, United States
- 9094069868
4.5
Excellent
15 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tim went above and beyond to help me…
Tim went above and beyond to help me understand my feet better and take care of them more.
1 October 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Jorge, thank you for taking the time to recognize Tim. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Tim sees this.
Joseph our salesperson was very…
Joseph our salesperson was very articulate and explained everything very clearly. We had a very pleasant experience.
1 October 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Wanda, thank you for taking the time to recognize Joseph. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Joseph sees this.
Very professional & informative
Very professional & informative . Have been treated for many issues & Good Feet Store has been amazing in resolving all issues . Thank you Claire of the Redlands store
12 September 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Terry, thank you for taking the time to recognize Claire. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Claire sees this.
Clara
Clara, was an EXCELLENT help to me , as a first time client to the Good Feet 🦶 Store. Clara went up and above and in a detailed and calmly manner answered all my questions , she made my visit at the Good Feet Store very comfortable and educational. I HIGHLY recommend Clara Saucedo. THANKS again Clara 😊👍
8 September 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Jesse, thank you for taking the time to recognize Clara. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Clara sees this.
Tim did a great job at explaining…
Tim did a great job at explaining everything in great detail and walked through the entire process with professionalism and integrity.
4 September 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Joshua, thank you for taking the time to recognize Tim. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Tim sees this.
Tim was amazing
Tim was amazing! He was able to find me the support I needed . He explained everything in a lot of detail. Very satisfied that I was able to find relief.
1 September 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Linda, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Tim reflect exactly the type of care we strive to provide.
Joseph was wonderful
Joseph was wonderful! Fully explained the Good Feet plan to a better foot quality of life. Game changer!
21 August 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Zori, thank you for taking the time to recognize Joseph. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Joseph sees this.
Very helpful and answered all our…
Very helpful and answered all our questions.
15 August 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hi Kathy, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Redlands team delivered that. Come back anytime.
It was great my husband got the help he…
It was great my husband got the help he needs
13 August 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hi Daniela, really glad you came in. Hope he's already feeling the difference. See you next time.
Tim was very professional in asking my…
Tim was very professional in asking my questions and providing great feedback! Thanks Tim!
8 August 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Dylan, we are so grateful you took the time to recognize Tim! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Tim are what make the difference between a product and a real solution. Thank you for sharing your experience!
Joseph was amazing
My sales associate Joseph was amazing. He was very thorough and well versed on products and usage. I purchased Brooks shoes, plantar socks and wellness socks.
Will definitely return to purchase a system.
Thank you.
25 July 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hi A TEAGUE, big thanks for shouting out Joseph. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Clara helped me out
Clara helped me out. She was very patient and took her time with my husband and I.
25 July 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hi Maria Martinez, thank you so much for your review. It’s team members like Clara that make The Good Feet Store what it is. Your feedback really matters to us.
I walked in a year and a half ago on crutches.
I walked in a year and a half ago on crutches. My feet hurt so much that my husband had to hold me up when the salesman was measuring my feet. As they were getting the insoles and shoes, I used the little vibration plate.
My jaw dropped when I saw the final price, but my husband insisted that not being able to walk was worth fixing.
I left that day with new shoes and insoles...WALKING WITHOUT CRUTCHES. I was shocked.
I just came out of the store today to replace the insoles after a year and a half. I got the lifetime warranty, so I didn't have to pay any more.
When I tell you these insoles are worth the price tag, I mean it. Amazing.
My feet don't hurt anymore.
25 July 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Susan, hearing that our arch supports have significantly improved your life is exactly the news we love to hear. Thanks for sharing this with us. We're here for you every step of the way!
Tim was great
Tim was great! Very knowledgeable and helped with all of my questions. Highly recommend him and his service.
26 June 2026
Unprompted review
Reply from The Good Feet Store - Redlands
Hello Crystal, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Tim reflect exactly the type of care we strive to provide.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.