I was experiencing foot pain so I called the store and talked to the friendly staff. She booked a same day appointment for me. She replaced my four years old arch supports with brand new ones and reed... See more
Company replied
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Josh was very thorough and even stayed late to help accommodate and walk me through the process of healing my foot pain. He explained very well the steps & procedures of the insoles and what they can... See more
Company replied
Karen and Miranda , I had a great visit today I know I needed an update and they fell amazing. The great customer service I received every time I come to this location is outstanding. Thank you ladie... See more
Company replied
The arches I purchased a year ago did wonders for my feet and back. My pain is gone!!!!! I went back today to get a new pair of sneakers and Karen was so patient helping me find the perfect fit for my... See more
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Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
1292 Worcester Street, 1760, Natick, MA, United States
- 5084991802
4.5
Excellent
15 reviews
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What a wonderful experiance
What a wonderful experiance! Helpful and friendly
2 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Miranda in natick helped me I already…
Miranda in natick helped me I already feel great
13 August 2026
Unprompted review
Reply from The Good Feet Store - Natick
That's amazing to hear! Our team thanks you for trusting us with your feet!
Karen did a great job explaining…
Karen did a great job explaining everything to us. She did not rush and gave us great examples and tips. Highly recommend this store.
7 August 2026
Unprompted review
The arches I purchased a year ago did…
The arches I purchased a year ago did wonders for my feet and back. My pain is gone!!!!! I went back today to get a new pair of sneakers and Karen was so patient helping me find the perfect fit for my very narrow foot. Thank you Good Feet Store and your wonderful staff!!!
2 August 2026
Unprompted review
Reply from The Good Feet Store - Natick
Thank you for the five star review, Ann! We're so grateful to have you as one of our life-long guests and love knowing that you come back to see us again and again. :)
Reoccurring foot pain
I was experiencing foot pain so I called the store and talked to the friendly staff. She booked a same day appointment for me. She replaced my four years old arch supports with brand new ones and reeducated me on how to properly use the arches. It’s a relief to have someone who understands the problem and can quickly get me in the path to healing.
22 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Amazing feedback, thanks for sharing, Julie! We're so happy to hear that you were able to get in the store on the same day you called and that you found the relief you've been looking for! Welcome to The Good Feet family!
Josh was great
Josh was great. Full of information, no pressure and worked within our budget
21 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Hello Daniel, thank you for taking the time to recognize Josh. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Josh sees this.
Couldn’t be more pleased!
Josh was very thorough and even stayed late to help accommodate and walk me through the process of healing my foot pain. He explained very well the steps & procedures of the insoles and what they can help all together! Very thankful I stopped in!
18 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Hello Dylan, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Josh reflect exactly the type of care we strive to provide.
Customer service was phenomenal
Customer service was phenomenal. Very thorough. Karen was very helpful.
17 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Thank you for the five star review, John! We're so happy to hear that you had such a phenomenal experience!
Josh was very knowledgeable and…
Josh was very knowledgeable and explained everything wonderfully!
14 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Thank you for the five star review, Julie! We're so happy to hear that you had such a great experience with Josh and that everything was explained to you so thoroughly!
Reply from The Good Feet Store - Natick
Thank you for the five star review, John! We're so happy to hear that you had such a friendly, great experience!
Very professional and informative
Very professional and informative. Josh was great to work with!! Looking forward to my new supports and no pain!!
12 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Thank you for sharing your professional and informative experience with us, Lisa! We're also looking forward to you feeling pain relief!
Karen was very helpful
Karen was very helpful. I had purchased a set of goodfeet supports last year- they helpes a lot with my plantar fasciitis, & I needed new set of the Hugs. She helped remind me of how to use the set.
12 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
The lifetime warranty is such a huge benefit to our guests, Debbie, and we're so happy to hear that you're using this feature to keep your feet feeling continued pain relief!
Every part of this experience was…
Every part of this experience was amazing.
11 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Hello Stephanie, this made our Natick team’s day; thank you! At The Good Feet Store, every fitting is personal and every step forward matters. Really glad we got to be part of yours.
Excellent product!
Been wearing these supports for more than thirty years and are an awesome product. Service at the store is attentive and detailed. IF YOUR FEET HURT, GO TO THE GOOD FEET STORE!
3 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Hello David, we are so pleased to hear that your Good Feet arch supports are delivering the results they’re designed to provide! For more than 30 years, The Good Feet Store has been dedicated to
improving quality of life for people experiencing foot-related pain. For many, simply being out of pain is the goal; for others, it’s getting back to the life they love. That’s exactly we're here for.
Karen and Miranda
Karen and Miranda , I had a great visit today I know I needed an update and they fell amazing. The great customer service I received every time I come to this location is outstanding. Thank you ladies
2 July 2026
Unprompted review
Reply from The Good Feet Store - Natick
Hello Paul, thank you for taking the time to recognize both Karen & Miranda. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Karen & Miranda sees this.
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