Jamiel was so professional He understood and listened to my concerns And made me feel like I am 20 years old again Thank you so much Jamiel
Company replied
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See what reviewers are saying
I’ve been dealing with back pain, plantar fasciitis and knee pain. I felt instant relief. Easy process. Thank you again!
Company replied
Jeremy was lovely!! Would absolutely come back at any time. Highly recommend.
Company replied
Friendly, fast and helpful.
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
5853 Poplar Ave, Ste 120, 38119, Memphis, TN, United States
- 9017577765
3.9
Great
6 reviews
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I am very sorry to report that I was…
I am very sorry to report that I was told I had to wear these insoles for at least 30 days to ensure they would be appropriate.
I explained to the salesman that I had two artificial hips, my left leg was slightly shorter than my right and it would be extremely important that they were fit for me.
He said he understood.
After wearing these insoles for the required amount of time, I was in excruciating pain in my back.
I went to my orthopedist and explained the pain.
His response was, “Please return these immediately and stop wearing them.” He explained that unless I had custom made insoles, taking into consideration that there was no way Good Feet could customize for my unique issues.
When I asked how much the product was, he said, 1,500.00. My first bill was for 2,398.36.
Please be aware of their sales tactics.
This store was in East Memphis, 5353 Poplar Avenue, Suite 120, 38119.
2 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jamiel was so professional
Jamiel was so professional
He understood and listened to my concerns
And made me feel like I am 20 years old again
Thank you so much Jamiel
28 September 2026
Unprompted review
Reply from The Good Feet Store - Memphis
Thank you for sharing your experience, Deanetra!
We are thrilled to hear that Jamiel provided such professional and attentive service. Taking the time to listen, understand each customer's concerns, and create a positive experience is exactly what we strive for at The Good Feet Store.
It's especially rewarding to know that Jamiel helped you feel comfortable, supported, and even "20 years old again." Your kind words mean a great deal, and we will be sure to share your feedback with him and the team.
Thank you for choosing The Good Feet Store. We appreciate your trust and look forward to continuing to support you on your journey to better comfort and mobility.
Reply from The Good Feet Store - Memphis
Thank you for sharing your feedback, Brenda!
We are delighted to hear that Jamiel provided you with a great experience. Our team is committed to delivering exceptional customer service and helping each customer find the support that best meets their needs, and it's wonderful to know that Jamiel made a positive impression during your visit.
We appreciate you taking the time to recognize his efforts and thank you for choosing The Good Feet Store. We look forward to continuing to serve you in the future.
Jeremy was lovely!
Jeremy was lovely!! Would absolutely come back at any time. Highly recommend.
30 July 2026
Unprompted review
Reply from The Good Feet Store - Memphis
Thank you, Joe! We're so glad to hear Jeremy provided a great experience. We appreciate your kind words and recommendation, and we look forward to helping you again in the future!
Instant relief
I’ve been dealing with back pain, plantar fasciitis and knee pain. I felt instant relief. Easy process. Thank you again!
27 July 2026
Unprompted review
Reply from The Good Feet Store - Memphis
Hi Abbie,
Thank you for sharing your experience! We're so happy to hear that you felt instant relief from your back pain, plantar fasciitis, and knee pain.
Our goal is to make the process simple while finding the right solution for each individual's needs, so it's wonderful to know that your experience was both easy and effective. Hearing that you're already feeling a difference is exactly why we do what we do.
Thank you for trusting us to help with your foot health and mobility. We appreciate your kind words and look forward to supporting you on your journey to continued comfort and pain relief!
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