Great customer service, very soft spoken, answered all my questions directly and without a bunch of fluff in the answer. No smoke blowing in lay-man terms.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Isaiah is super nice and helpful. Making sure that everything looks good and I am comfortable. He’s really great to talk with and find the best fit and support for my busy life. Been coming here since... See more
Company replied
The Good Feet Store has been a lifesaver! I went from being on crutches once a month for a few days to being able to umpire four baseball games six days a week with no pain in addition to working out!... See more
Company replied
Received great education and support
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
1680 NW Chipman Rd, Ste B, 64081, Lee's Summit, MO, United States
- 8162722003
4.0
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Isaiah is super nice and helpful
Isaiah is super nice and helpful. Making sure that everything looks good and I am comfortable. He’s really great to talk with and find the best fit and support for my busy life. Been coming here since 2023.
19 August 2026
Unprompted review
Reply from The Good Feet Store - Lee's Summit
Thank you for taking the time to share your experience, Sam. We are delighted to hear that Isaiah has provided you with such helpful, attentive, and friendly service.
Our team is committed to ensuring each customer feels comfortable, supported, and confident throughout the process, and it's wonderful to know that Isaiah took the time to make sure everything fit properly and met the needs of your busy lifestyle. Building long-term relationships with our customers is important to us, so we especially appreciate hearing that you have been visiting us since 2023.
We truly appreciate your kind words and your continued trust in our team. We will be sure to share your feedback with Isaiah and recognize him for his outstanding customer care.
Thank you for choosing us, and we look forward to continuing to support your comfort and mobility needs for years to come.
Received great education and support
Received great education and support
15 August 2026
Unprompted review
Reply from The Good Feet Store - Lee's Summit
Thank you for taking the time to share your feedback, Peggy. We are delighted to hear that you received great education and support during your visit.
We believe that helping our customers understand their options is an important part of the experience, and we're pleased to know that our team provided the guidance and information you were looking for. Your kind words mean a great deal to us.
Thank you for choosing us and for sharing your experience. We appreciate your trust and look forward to serving you again in the future.
Great customer service
Great customer service, very soft spoken, answered all my questions directly and without a bunch of fluff in the answer. No smoke blowing in lay-man terms.
14 August 2026
Unprompted review
Reply from The Good Feet Store - Lee's Summit
Thank you for taking the time to share your experience, Jacob. We are delighted to hear that you received great customer service and felt your questions were answered clearly and honestly.
We believe that providing straightforward, easy-to-understand information is an important part of helping customers make informed decisions. It's wonderful to know that our team took the time to explain things in a direct, no-nonsense way that you appreciated.
We sincerely appreciate your feedback and your kind words. Thank you for choosing us, and we look forward to serving you again in the future.
Lifesaver!
The Good Feet Store has been a lifesaver! I went from being on crutches once a month for a few days to being able to umpire four baseball games six days a week with no pain in addition to working out! These insoles and inserts are the best money can buy! I would strongly encourage you to invest in your feet. You won’t regret it!
3 August 2026
Unprompted review
Reply from The Good Feet Store - Lee's Summit
Thank you, Donald, for sharing your incredible experience! We're thrilled to hear that you've gone from needing crutches regularly to umpiring multiple baseball games each week and working out pain-free. Stories like yours are exactly why we're passionate about helping people find lasting comfort and support. We truly appreciate your recommendation and are grateful for the trust you've placed in us. Wishing you continued success on and off the field!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.