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The Good Feet Store - Katy Reviews 

10
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TrustScore 4.5 out of 5

4.3

98 W Grand Pkwy, 77494 Katy, TX, US

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See what reviewers are saying

Rated 5 out of 5 stars

Tia is so amazing! She got both of my kids (who have extremely flat feet) get into some orthotics that helped their pain and posture. My husband exchanged his orthotics from the 1990’s and man were th... See more

Company replied

Rated 4 out of 5 stars

Our overall experience was good, because I bought the program. This wasn’t entirely her fault because she was shorthanded, but the store was very busy and I felt rushed

Company replied

Rated 5 out of 5 stars

Salesperson (Wanda) was wonderful. She took her time explaining everything and answering my questions. She provided a great solution for my problem. Highly recommend this product and location

Company replied

Rated 5 out of 5 stars

Tia was very knowledgeable. She knew just what I needed. She was very understanding and professional. She explained everything to me about the shoes and everything else. I loved the experience. Thank... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 98 W Grand Pkwy, 77494, Katy, TX, United States

  • 2813716333

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.3

All reviews

(10)

1,645 reviews in the last 12 months

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Rated 5 out of 5 stars

Tia is so amazing

Tia is so amazing! She got both of my kids (who have extremely flat feet) get into some orthotics that helped their pain and posture. My husband exchanged his orthotics from the 1990’s and man were they worn out! It honestly validated how well these orthotics hold up and how great this company is. Would definitely recommend going to see Tia if you are experiencing any pain in your body because it probably stems from your feet.

27 September 2026
Unprompted review
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you for sharing your experience, Stephanie!

We are thrilled to hear that Tia provided such exceptional service for your family. It's wonderful to know that she helped both of your children find support for their flat feet and that they experienced improvements in comfort and posture. We're also glad your husband was able to update his orthotics and see firsthand the long-term durability of the support systems he has relied on for many years.

At The Good Feet Store, we strive to provide personalized solutions and an outstanding customer experience, and we're delighted that Tia's care, knowledge, and attention made such a positive impact.

Thank you for your recommendation and for trusting The Good Feet Store with your family's foot health needs. We truly appreciate your feedback and look forward to continuing to support you for years to come.

Rated 4 out of 5 stars

Our overall experience was good

Our overall experience was good, because I bought the program. This wasn’t entirely her fault because she was shorthanded, but the store was very busy and I felt rushed

18 September 2026
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you, Jim, for sharing your feedback. We're pleased to hear that your overall experience was a positive one and that you chose to move forward with the program. We also appreciate your honest comments regarding the pace of your visit. We understand that feeling rushed can be frustrating, especially when making an important decision about your comfort and health. While it sounds like the store team was working through a particularly busy period, we value this feedback and will share it with the appropriate team to help ensure every client receives the time and attention they deserve. Thank you for choosing The Good Feet Store, and we look forward to supporting you on your journey to better foot health.

Rated 5 out of 5 stars

Wanda was very knowledgeable & answered…

Wanda was very knowledgeable & answered all my questions & I had quite a few! Also she was kind and attentive!

16 September 2026
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Reply from The Good Feet Store - Katy

Thank you, Debbie, for sharing your experience! We're so pleased to hear that Wanda provided such knowledgeable, attentive, and caring service during your visit. Taking the time to answer every question and ensure our clients feel informed and comfortable is an important part of the experience we strive to provide. We're glad Wanda's patience, kindness, and expertise helped make your visit a positive one. Thank you for choosing The Good Feet Store, and we wish you continued comfort and success on your journey to better foot health!

Rated 5 out of 5 stars

I enjoyed my visit. Awesome service

I enjoyed my visit. Everything was explained good to me. All the demonstrations was very good. My feet felt so good and different. My lower back felt good also. My knees didn’t have much pain anymore. My salesman was awesome. Thank you.

14 September 2026
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Reply from The Good Feet Store - Katy

Thank you, Sadie, for sharing your experience! We're so happy to hear that you enjoyed your visit and that everything was explained clearly. It's wonderful to know that the demonstrations helped you feel a noticeable difference in your feet, lower back, and knees. We're especially glad to hear that your salesperson provided such an awesome experience and took great care of you. We truly appreciate your feedback and look forward to seeing you again. Thank you for choosing us!

Rated 5 out of 5 stars

The sales person was professional and…

The sales person was professional and courteous.

8 September 2026
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you for your 5-star review, Adewale! We're delighted to hear that our sales associate provided you with professional and courteous service. We strive to create a welcoming and positive experience for every customer, and it's wonderful to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!

Rated 5 out of 5 stars

What a great experience with Terri/Tea

What a great experience with Terri/Tea. Very pleasant and enjoyable.

6 September 2026
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you, Marshall, for your kind words! We're so glad Terri (Tia) made your experience pleasant and enjoyable. We appreciate you taking the time to share your feedback and look forward to serving you again soon.

Rated 5 out of 5 stars

Tia was very knowledgeable

Tia was very knowledgeable. She knew just what I needed. She was very understanding and professional. She explained everything to me about the shoes and everything else. I loved the experience. Thank goodness for her

20 August 2026
Unprompted review
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you, John, for your wonderful review! We're delighted to hear that Tia provided such a knowledgeable, understanding, and professional experience. Taking the time to listen, recommend the right solutions, and thoroughly explain everything is what we strive for with every customer. We'll be sure to share your kind words with Tia. Thank you for trusting us with your foot health, and we're so glad you loved your experience. We look forward to supporting you on your journey to greater comfort and wellness!

Rated 5 out of 5 stars

Salesperson (Wanda) was wonderful

Salesperson (Wanda) was wonderful. She took her time explaining everything and answering my questions. She provided a great solution for my problem. Highly recommend this product and location

19 August 2026
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you for taking the time to share your experience, Carlo. We are delighted to hear that Wanda provided such wonderful service during your visit.

Our team is committed to taking the time to understand each customer's needs, answer questions thoroughly, and provide personalized recommendations. It's wonderful to know that Wanda carefully explained the process, addressed your concerns, and helped you find a solution that worked well for you.

We truly appreciate your recommendation and your kind words about both our product and location. We will be sure to share your feedback with Wanda and recognize her for her outstanding customer service.

Thank you for choosing us. We appreciate your trust and look forward to continuing to support your comfort and mobility needs in the future.

Rated 5 out of 5 stars

Tia made my experience so much better…

Tia made my experience so much better than I thought! She’s a wealth of knowledge and her customer service is second to none.

15 August 2026
Unprompted review
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you for taking the time to share your experience. We are thrilled to hear that Tia exceeded your expectations and made such a positive impact during your visit.

Providing knowledgeable, personalized service is something we take great pride in, and it's wonderful to know that Tia's expertise and dedication helped make your experience a great one. We will be sure to share your kind words with her and recognize her for her outstanding customer care.

We sincerely appreciate your feedback and thank you for choosing us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Tia was excellent

Tia was excellent. Great asset to the store customer service amazing.

12 August 2026
Unprompted review
The Good Feet Store - Katy logo

Reply from The Good Feet Store - Katy

Thank you for taking the time to share your feedback, Soni. We are delighted to hear that Tia provided you with an excellent experience.

Outstanding customer service is one of our top priorities, and it's wonderful to know that Tia's professionalism, dedication, and care made such a positive impression. We are fortunate to have her on our team, and we will be sure to share your kind words with her.

We sincerely appreciate your review and your support. Thank you for choosing us, and we look forward to serving you again in the future.

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