I cannot be more complimentary about the wonderful help and service from both Mark and Jeremy. Being 76 years old I was having difficulty in replacing the Toner in my Brother Printer. I had purchased... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Having never used or even heard of Good Egg before, it’s always uncertain how it will go. Scrolling, found their website, they had the product I was looking for at a reasonable price, NZ company,... See more
Company replied
Good Egg supplied good quality generic toner cartridges for my printer, quickly and affordably. They do what they say they do, which is high praise for an internet business :-) I'll be back for more... See more
Company replied
I ordered some compatible cartridges for my HP8600 pro plus. Unfortunately, they did not work. I tried everything, but HP are very sneaky with their firmware so that you have to use their originals a... See more
Company replied
Company details
About Good Egg NZ
Written by the company
New Zealand online store selling printer ink & toner. We also have printers, monitors & other office essentials. Top brands at great prices. Free shipping available NZ-wide.
Genuine Manufacturer Products
Top quality products at discounted prices from leading manufacturers like Brother, HP, Canon, Acer, Sony Kyocera and Epson.
Low-Cost Compatible Inks & Toners
Save money on top-quality compatible toners and inks which come with a 12-month warranty.
Always Low Prices
As an online-only retailer, we don't have the overheads that come with running a physical store. We pass the savings on directly to you.
Local Warranties - No Parallel Imports
All our products are locally supplied, not grey market. Your purchase is fully supported with New Zealand warranties.
Good Egg is a 100% NZ-owned and operated business. Our promise to you:
Genuine Manufacturer Products
Top quality products at discounted prices from leading manufacturers like Brother, HP, Canon, Acer, Sony Kyocera and Epson.
Low-Cost Compatible Inks & Toners
Save money on top-quality compatible toners and inks which come with a 12-month warranty.
Always Low Prices
As an online-only retailer, we don't have the overheads that come with running a physical store. We pass the savings on directly to you.
Local Warranties - No Parallel Imports
All our products are locally supplied, not grey market. Your purchase is fully supported with New Zealand warranties.
Good Egg is a 100% NZ-owned and operated business. Our promise to you:
- The Best Products at Competitive Prices
- Quality Assured ISO-Certified Inks & Toners
- Free Shipping on orders over $75
- Same Day Dispatch for orders placed before 2pm Mon-Fri (excluding statutory holidays)
Contact info
PO Box 95, 0947, Auckland, New Zealand
- 0800 308080
- info@goodegg.co.nz
- goodegg.co.nz
4.9
Excellent
439 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Good Egg NZ
Thanks for the 5-star review, Annie.
Great to hear ordering was easy and shipping was fast - that’s exactly what we want the whole experience to feel like.
Cheers, The Good Egg Team.
Awesome Product and Service!
Placed order and within 24 hours, received toner. Super quick delivery. Professional service. Thank you.
9 April 2026
Reply from Good Egg NZ
Thanks so much for the 5 stars, Lilian.
Love hearing your toner arrived within 24 hours - that’s the kind of turnaround we aim for with our fast NZ-wide dispatch. 
Thanks as well for calling out the professional service.
Cheers, The Good Egg Team.
Good communication and fast delivery
30 March 2026
Reply from Good Egg NZ
Thanks Katrina, we really appreciate your review. Great to hear you were happy with the communication and fast delivery.
Cheers,
The Good Egg Team
Fast delivery
Fast delivery, secured packing, and perfectly compatible ink with my laser printer. Thanks a lot!
27 March 2026
Reply from Good Egg NZ
Thanks Justin, we appreciate the great feedback. Glad your order arrived quickly, was well packed, and that the cartridge worked perfectly with your laser printer.
Cheers,
The Good Egg Team
Good quality cartridges that actually…
Good quality cartridges that actually work and prompt delivery.
23 March 2026
Reply from Good Egg NZ
Thanks Douglas, we really appreciate your review. Glad to hear the cartridges worked properly and that your order arrived promptly. That’s exactly what we aim for.
Cheers,
The Good Egg Team
great service
26 March 2026
Reply from Good Egg NZ
Thanks for the great review, Mark. We’re really pleased to hear you had a good experience with us. We appreciate your support.
Cheers,
The Good Egg Team
Reply from Good Egg NZ
Thanks for your review, Judith. We’re glad the order arrived promptly and that the inks are working well for you. We really appreciate you taking the time to share your feedback.
Cheers,
The Good Egg Team
Reply from Good Egg NZ
Thanks so much for your review, Denice. We’re pleased to hear your order arrived quickly and you found good value in your purchase. Thanks again for choosing Good Egg.
Cheers,
The Good Egg Team
Great price and fast delivery
Great price and fast delivery, simple online order process.
18 March 2026
Reply from Good Egg NZ
Thanks for the great review, Kevin. We’re really pleased to hear you found the pricing sharp, the ordering process straightforward, and the delivery fast. We appreciate you taking the time to share your feedback.
Cheers,
The Good Egg Team
Quick, cheap and hassle free
The cartridges I bought were cheaper than anywhere else I looked. Website purchase was so easy and clear. The goods arrived unbelievably quickly. Two thumbs up for service and price.
16 March 2026
Reply from Good Egg NZ
Hi Rosemary, thanks so much for the lovely review. We’re really pleased you found the cartridges well priced, the website easy to use, and the delivery so quick. Two thumbs up from you is a pretty good result in our books!
Thanks again for taking the time to share this.
Cheers,
The Good Egg Team
best price i could find
best price i could find! not the same brand as my printer but it works beautifully
19 December 2025
Reply from Good Egg NZ
Thanks so much, Natalia. We’re really pleased to hear you found us to be the best price around, and even better that the cartridge is working beautifully in your printer. We appreciate you taking the time to share this.
Cheers,
The Good Egg Team
I received what I ordered
12 March 2026
Reply from Good Egg NZ
Thanks for your review, Jeff. Glad to hear everything arrived as expected. We appreciate you choosing Good Egg.
Cheers, The Good Egg Team
Reply from Good Egg NZ
Thanks for the great review, Susi. We’re really pleased to hear the cartridges are working well and that you felt they were good value.
We appreciate your support.
Cheers, The Good Egg Team
The564 Compatible Printer ink problems fixed
The Printer ink that was listed as HP 564 Compatible was not recognised by my printer and it will not print. I will need to purchase the original ink.
My complaint was dealt with in a timely and positive manner and rectified even though it was partly my fault.
24 February 2026
Reply from Good Egg NZ
Hi Sherryn, thanks for speaking with us. We’re pleased we were able to identify the issue and help resolve it. The warning showing for the yellow cartridge is a normal message advising that a non-genuine cartridge has been installed. The issue with the black cartridge was that a Photo Black cartridge had been ordered, whereas your printer requires the standard Black version. As a goodwill gesture, we’ve sent the correct cartridge to you free of charge.
Regards,
The Good Egg Team
Having never used or even heard of Good…
Having never used or even heard of Good Egg before, it’s always uncertain how it will go. Scrolling, found their website, they had the product I was looking for at a reasonable price, NZ company, so I chose them.
Prompt email reply, good communication, and the product arrived in a couple of days.
Great service.
6 March 2026
Reply from Good Egg NZ
Thanks for giving us a go, Broderick. We know ordering from a store you have not used before can feel a bit like a leap of faith, so we really appreciate you choosing us.
Glad to hear you found what you needed at a fair price and that the communication and delivery all went smoothly.
We appreciate you taking the time to share your feedback.
Cheers, The Good Egg Team
Fast shipment
4 March 2026
Reply from Good Egg NZ
Thanks for your review, Surjanto. We’re pleased you were happy with the delivery speed of your order.
Cheers,
The Good Egg Team
Reply from Good Egg NZ
Thanks for your review, Lesli. Great to hear your order arrived quickly and that everything was spot on. We really appreciate your support.
Cheers,
The Good Egg Team
First timer, not the last!
1. Easy to create account
2. Easy to order
3. Great communication from Good Egg
4. Delivery on time
5. Good pricing
26 February 2026
Reply from Good Egg NZ
Thanks for the 5 stars, John. Love the line “First timer, not the last!”
Really glad the account setup and ordering were simple, the updates were clear, and everything arrived on time. Appreciate you mentioning the pricing too.
Cheers
The Good Egg Team
Great price
Great price, cartridge fits and works perfectly, and very prompt delivery. For someone just printing in black and white, and using infrequently, this is perfect.
25 February 2026
Reply from Good Egg NZ
Thanks so much, Tom - really appreciate the 5 stars.
Great to hear the cartridge fit properly, worked perfectly, and turned up quickly. Sounds like a spot-on option for occasional black-and-white printing.
All the best,
The Good Egg Team
Prompt service
25 February 2026
Reply from Good Egg NZ
Cheers for the 5 stars, Grant.
Glad we could get it to you promptly.
Thanks again,
The Good Egg Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.