Goodbye Junk Rubbish Removal are amazing! They were prompt to respond and came the next day. Nothing was too much trouble for Henry and Ibrahim. They were professional, careful and thorough in dismant... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience from start to finish. The guys who came to take away my old couches were on time, friendly, and very efficient — despite having to deal with tight Inner West streets and multiple inco... See more
Company replied
Replied to initial online enquiry within 30 mins. Arranged day and time and they were here on time. Rang 30 mins out to acknowledge they were nearly there. 2 men polite efficient respectful. Neighbo... See more
Company replied
The Goodbye Junk team were fantastic. They came promptly to give us a quote and even lifted a heavy pottery kiln into our car on the day . Then they came to the garage at the exact day and time organi... See more
Company replied
Company details
Written by the company
Goodbye Junk is a professional rubbish removal company that helps its customers to achieve a clean and clutter-free environment. Based in Sydney, Australia, our team of experienced professionals are committed to delivering excellent outcomes for all our customers. At Goodbye Junk, we understand that clearing out unwanted items can be a daunting task, which is why we provide a hassle-free service that is tailored to your specific needs. We are dedicated to providing our customers with a stress-free experience, and our team will work with you every step of the way to ensure that your requirements are met. Our services are available for both residential and commercial clients, and we use environmentally friendly methods to dispose of waste. We recycle wherever possible and ensure that all waste is disposed of in a responsible manner. We pride ourselves on our professionalism, reliability, and commitment to customer satisfaction. Whether you need a one-time rubbish removal service or regular waste removal, we are here to help. Contact us today to experience our top-quality services firsthand. Services offered: Household Rubbish Removal, Deceased Estate Clearance, Estate Clear-Outs, House Clearance, Commercial Rubbish Removal, End of Lease, Office Furniture Removal, Strip Outs, Green Waste Removal
Contact info
Suite 102, 1/60 Park St, 2000, Sydney, Australia
- 0400833433
- info@goodbyejunk.com.au
- goodbyerubbishremoval.com.au
4.9
Excellent
264 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy and affordable
Super easy to work with and extremely affordable, great customer service
10 March 2020
Reply from Goodbye Junk Rubbish Removal
Hello Madi,
Thank you for the review!
Excellent service
Excellent service. The guys arrived on time at our city address. The clean out was conducted with no fuss at all. The staff were friendly and efficient!
9 March 2020
Reply from Goodbye Junk Rubbish Removal
Hello Peter,
Thank you for your kind words, we are happy to see you happy!
Great service, but $$$$
Great service, timely and polite workers. A little on the expensive side though.
8 March 2020
Reply from Goodbye Junk Rubbish Removal
Hello Meghan,
Thank you for your review!
We do our best to keep our prices low. To our knowledge, we are one of the most competitive in our industry in Sydney. However, to provide sustainable rubbish removal to our clients, to provide an excellent service and at the same time to recycle & dispose of rubbish responsibly, we have to charge adequately. Thank you for understanding.
Warm Regards,
Charlie
Highly Recommended
Charlie and his team were a pleasure to deal with, from the initial phone call through to waving off the final truck.
They were on time, extremely efficient and even worked though some pretty nasty rain to get the job completed when they said they would, and it came in very close to the initial estimate provided from just a few photos.
6 March 2020
Reply from Goodbye Junk Rubbish Removal
Hi Keith,
We are pleased that we have come to your expectations. I will make sure to pass your words to the team.
Warm Regards,
Charlie
Great experience-quick and…
Great experience-quick and efficient-wish I would've called them years ago!
1 March 2020
Reply from Goodbye Junk Rubbish Removal
Hello Jennifer,
Thank you for the feedback. We will pass your kind words onto the team!
It took a long time for the people to…
It took a long time for the people to start to remove the rubbish.
28 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Greg,
Thank you for your review. I am sorry to hear it took longer than expected. Sometimes there are few things that need to be done before we can start with the job. Therefore it might take time before we can start.
Kind regards,
Charlie
Great job
Great job, we had a big job to pick up and they got straight to it and finished it easily.
28 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Josh,
That you for the kind words, we appreciate it!
Best regards,
Charlie
Reply from Goodbye Junk Rubbish Removal
Hello Taylor,
First of all that you for taking the time to write this review. I am sorry to hear you are not completely satisfied with our services.
You were told on the phone that based on what you told us, it should cost you around $500 - $600,-. In the end, you were charged $750,-. It is very hard to quote on something we did not see. Especially when people forget to mention a few items that they also need to be removed. Therefore the prices provided over the phone are only indicative.
Also, we charge $100 / cubic metre of household rubbish, which is a very competitive rate to our knowledge.
Again, I am sorry you feel this way.
Warm Regards,
Charlie - manager
Very prompt and reliable service
Very prompt and reliable service. Would definitely use again.
27 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Kim,
Thank you for your great review! I will make sure we don't forget to provide the photos next time :)
Regards,
Charlie
outstanding service
I’ve been using Charlie and his outstanding crew from Goodbye Junk for over three years now for my business and can highly recommend them as they have never let down.
Reliable, punctual and always go the extra mile.
25 February 2020
Reply from Goodbye Junk Rubbish Removal
Thank you Christian, we are happy to have you as a returning customer and we are always happy to help! :)
Fantastic Service.
Great Service. From first enquiry phone call to completion everything was done in 3 hours! I wasnt at home and they even provided a photo showing everything had been tidied up. Amazing!
22 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Anthony,
Thank you for your feedback. We are always happy to help!
Cannot thank you guys more great…
Cannot thank you guys more great service from a professional team!!!
19 February 2020
Reply from Goodbye Junk Rubbish Removal
Thank you!
Great experience
Great experience, very helpful and prompt service. Was on time and careful with moving the stuff.
19 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Gerrad,
Thank you for your feedback and kind words. Is there anything that we can improve to get 5 stars next time?
Incredible team
Lovely team, hard working and extremely helpful. Very efficient at all points of service from the booking to the job. Will definitely book again.
19 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Rachel,
Thank you for your kind words. We are always happy to help!
An easy solution for a hard job!
I found the team from Goodbye Junk to be professional, helpful, efficient and friendly. No hesitation at all in recommending John Le, Charlie and their team.
15 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Diane,
We were happy to see you satisfied with our service. That is what we strive for!
Regards,
Charlie
I found the guys very friendly
I found the guys very friendly, and helpful, nothing was to much. Thank you.
14 February 2020
Reply from Goodbye Junk Rubbish Removal
Hello Joy,
Thank you for your feedback. We are glad that you are satisfied with our services!
Peter was so friendly and helpful
Peter was so friendly and helpful. He was quick as well.
10 February 2020
Reply from Goodbye Junk Rubbish Removal
Thank you guys, we appreciate the feedback and we will pass your comments onto Peter.
We are very happy with the service both…
We are very happy with the service both over the phone and the prompt collection of our unwanted items.
3 February 2020
Reply from Goodbye Junk Rubbish Removal
Thank you for taking the time to write such a lovely review of our Company.
Great communications and easy to deal with
Great communications and easy to deal with. The guys turned up exactly when they said they would, gave me a courtesy call to let me know they were on their way. They were friendly, courteous and helpful. The job was completed with a minimum of fuss
3 February 2020
Reply from Goodbye Junk Rubbish Removal
Thank you Keith for taking the time to write such a wonderful review. We appreciate it very much
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.