I was duped by someone online and I made a payment for a foldable phone. It was actually a scam and the payment went to Gonotespro account for some kind of membership. I chatted with agent VAN, and he... See more
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See what reviewers are saying
Kate responded very quickly on my request. Will give full score rating once the matter is fully resolved 2 Feb 2025 no use to send e mails for me to give better rating! Cancel the subscription and... See more
Thank u Support And Team Gonotespro of All Service I'm Really Happy to become white U It's Amazing Store Ever
My issue was addressed by Zoe. Thank you Escalation Team. Satisfied.... Just return my money u got from my bank account. It's been 8 days and u said that the refund will be credited to my acco... See more
4.0
Great
170 reviews
Hasn’t replied to negative reviews
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Refund is possible except for the 7-10…
Refund is possible except for the 7-10 working days
14 December 2024
Unprompted review
Edith contacted me and apologised for…
Edith contacted me and apologised for my recent account …I highly appreciate her apology and do understand these misunderstandings happen..regards..Michael Langeveld..
4 November 2024
Unprompted review
Another scam
8 December 2024
Unprompted review
I placed order Thursday the money has…
I placed order Thursday the money has been debited ref 444740 what’s happening no confirmation from you thankyou
21 November 2024
Unprompted review
Thanks a lot for getting back to me and…
Thanks a lot for getting back to me and I am also fully aware that the matter has been addressed And am now satisfied 🙏🏽
22 November 2024
Unprompted review
don't be fooled
It's a scam. Tried to get them to refund my $$$ was told if I wroite a good review they would!!!
So donot believe any reviews. WE were tricked into it.
Topbabyland is another of the same..
28 October 2024
Unprompted review
Need my refund
My issue was addressed by Zoe. Thank you Escalation Team.
Satisfied....
Just return my money u got from my bank account. It's been 8 days and u said that the refund will be credited to my account for 5-7 days.
10 November 2024
Unprompted review
Very helpful
Customer service reaching reaching out to me with my concerns, in a timely manner. Kept in touch to make sure that I was satisfied.
10 November 2024
Unprompted review
Good service
10 November 2024
Unprompted review
Superb Agent VAN
I was duped by someone online and I made a payment for a foldable phone. It was actually a scam and the payment went to Gonotespro account for some kind of membership. I chatted with agent VAN, and he helped me get my money back with ease. So far I have not received the amount, but according to the agent the amount has been processed.
4 November 2024
Unprompted review
satisfaction
My case was resolved to my satisfaction immediately
My case was resolved to my satisfaction.
Thank you for understanding and taking care of this with satisfaction
20 October 2024
Unprompted review
My case was resolved to my satisfaction promptly
My case was resolved to my satisfaction.
I thank you for understanding and taking care of this to ky satisfaction.
4 September 2024
Unprompted review
Scam
Was buying what I believed to be a balance beam set - I instead was charged for two subscriptions for two different companies - avoid, scam.
2 September 2024
Unprompted review
I was scammed I didn't buy this
I checked my account and there's this charge from gonotespro in Europe! What the heck would a person from Canada need to buy crap cheap pens from Europe. This is a terrible scam and I'm reporting to RCMP scam department.
It's almost $100 Canadian and they took 3 euros last week or so I just saw that.
1 September 2024
Unprompted review
Wish to stop my subscription plese
26 August 2024
Unprompted review
the issue has been addressed by Lena
the issue has been addressed by Lena - Escalation team
Margarida Castro
13 June 2024
Unprompted review
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