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He wrote all along that I should be patient, ask the manufacturer and then he will answer, now he says that I have run out of the replacement warranty period, which would have been 20 days later, 20 days ago I started to complain and he does not want to pay for the return postage and return my money
The lamp I ordered arrived safely and speedily from the UK to Denmark via UPS and will look beautiful once up. The order was handled immediately by Gong, and while I was slightly worried that I got no tracking number with my order confirmation, there were no problems whatsoever. Would buy again (and probably will - they've got great stuff!).
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