My power bank stopped working, I emailed twice but had no reply despite the lifetime warranty. A lot of money to lose,hoping they will reach out to resolve it after this review
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See what reviewers are saying
Love my new Power Bank. Distinctive Design and four real screws (not obscure security screws) to allow it to be taken apart for repair. Mine is the UK assembled version and it seems to support all the... See more
Amazingly simple product is the gomi powerBank! 2 usb sockets and a power button in a choose-your-own-artistic-pattern (unique) deep sealed case. Includes a power-level led indicator. And from recy... See more
I'm a renewable energy lawyer based in New York. I spend much of my professional time worrying about/bemoaning the carbon footprint of battery manufacturing. Gomi therefore instantly had my attention.... See more
Company details
Written by the company
gomi make sustainable tech products with design at their very heart. Their unique Bluetooth speakers and power banks are all powered by fully-tested repurposed e-bike batteries, and their eye-catching designs are handmade in the UK from recycled plastic bags. All their products are built to last and come with 'repairs for life' for every customer. See more at https://gomi.design/
Contact info
Brighton, United Kingdom
- support@gomi.design
- gomi.design
4.5
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from gomi
Thank you for your review and for your kind words about our customer service
It's working well, but not an design gadget
I was expecting the power bank totally covered with the recycled material. Pictures do not show the aluminum shelf.
Manufacturing quality and surface finish of the recycled plastic is rather poor.
The function is okay, charging takes quite long.
5 April 2024
Reply from gomi
We are sorry that the article that introduced you to gomi did not show the aluminium back well. This was shown on our site when you purchased, but I understand that this was not what you expected.
We have since offered to replace the plastic of your power bank, as we agree there was an issue, but you declined. If you change your mind, please contact us at support@gomi.design
The Gomi team exceeded my expectations…
The Gomi team exceeded my expectations by a long way - I needed my older model powerbank to be repaired and instead they offered me a full rebuild, upgrading my powerbank to the latest model. Communications was also excellent. I cannot recommend Gomi’s products or team highly enough.
25 March 2024
Reply from gomi
Thank you for your kind words!
Great product
Great product, great communication. Love the design and colour options. Excellent use of recycled materials.
27 February 2024
Reply from gomi
Thank you for your review!
Super happy!
I'm super happy with my new external battery! The colour is really pretty, kind of coffee with milk and all swirly.
I love the fact that it is made of as many repurposed and recycled parts as possible.
Of course, it us somewhat more expensive than others, but the quality, virtuous recycling, colour and, best of all, thefact that it remains charged for a long time (I can recharge my Samsung A6 about 4 times on onecharge), make the price worthwhile.
Thanks, Gomi!
19 March 2024
Reply from gomi
Thank you for your review!
Reply from gomi
Thank you for your review!
Great product, take it everywhere
Great product, amazing quality and the customer service was outstanding. I also, love my personalised message that was engraved on the back of the charger.
22 February 2024
Reply from gomi
Thank you for your review!
Reply from gomi
Thank you for your review!
Excellent service
Kept in the loop re delivery dates, charger arrived when expected. Great to have something that can always be repaired and wish more manufacturers did this. Charger works as it should.
27 February 2024
Reply from gomi
Thank you for your review!
Friendly and flexible team
Friendly and flexible team. FANTASTIC size and design.
Really really pleased!! Thank you!
27 February 2024
Reply from gomi
Thank you for your review!
Great product and customer service
Great product and customer service. Highly recommended.
26 February 2024
Reply from gomi
Thank you for your review!
Beautiful product
Beautiful product, works perfectly and I love that it's made from recycled materials, would highly recommend!
26 February 2024
Reply from gomi
Thank you for your review!
Overall excellent service
Overall excellent service there was a delay in delivery but that was due to a problem getting components and this was offset by giving me free stencilling. Excellent information about the delay and an excellent product
23 February 2024
Reply from gomi
Thank you for your review!
All good
All good! Relatively expensive but if it lasts twice as long as my previous battery it will be worth it. Made in UK, largely recycled which makes me pretty happy.
23 February 2024
Reply from gomi
Thank you for your review!
Beautifully designed product
Beautifully designed product, love the ethos behind the idea. Great comms and customer service - what more could you ask for?
22 February 2024
Reply from gomi
Thank you for your kind review. Our team are very pleased to hear you value our customer service and our product
Really great product!
Recently purchased the power bank - had to wait a little while for delivery but knew this in advance. Fantastic product - love the design, the sustainability and it works perfectly! I had the engraving done and so pleased with that too. Can’t recommend this company and product highly enough.
25 February 2024
Unprompted review
Reply from gomi
Thank you very much. We loved how your engraving looked too!
Beautiful & sustainable
Beautiful & sustainable. What's not to love. Thank you team Gomi.
11 January 2024
Reply from gomi
Thank you for your kind words!
Really great product!
Really great product, works perfectly, charges a mobile 3 times before running out! Can't fault the whole experience!
15 December 2023
Reply from gomi
We are very proud you like our power bank. Thank you for the review
Bravo Gomi Design !
Bluetooth portable speaker ( collection 1) beautifully designed out of non-recyclable plastic waste. No two speakers are the same. The sound is crisp and easy on the ear-love it.Support this company it’s a must!!
Bravo Gomi Design.
27 January 2024
Unprompted review
Reply from gomi
What a nice review. Thank you for sharing your views.
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