When I report the problem to them Kevin made things easier for and helped me as soon as he could
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially was not happy with the company, they kept taking payments out of my account and when I emailed no response. I have spoken with Kwakz who has assured they have sorted the problem for me, hope... See more
I requested for a refund and I've been promised to get it back, although it's not usually done. Keeping fingers crossed. I would be back to review again if the promised is honoured. Thank you Raj for... See more
Even though the issue has not yet been resolved, Jeremy reaching out to me helped as I was beginning to think my emails were going to a big black hole.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mason was helpfull
Good response from Paula and the whole…
Good response from Paula and the whole escalation
Management .. thanks
Diamond helped me solve a problem
Doñt know much about the company.
Doñt know much about the company.
Just saw deductions happening on my account without my knowledge
Kurt assisted with my request for a…
Kurt assisted with my request for a refund. There was a misunderstanding with my joining this company. I'm a single mother who desperately needs to be refunded.
I did not buy anything but i paid for…
I did not buy anything but i paid for something
Good to deal with
Good correspondence very prompt and issue resolved thanks lmani
I didnt dislike nothing everything was…
I didnt dislike nothing everything was cool like how they all looked
Not good service
The company is doing well, I'm just not interested anymore
ABSOLUTE SCAM
ABSOLUTE SCAM - Do not trust this company. I fell fowl and purchased what I thought was a box of clothes that were reduced due to the fact that the company had gone into liquidation. 2 payments were taken from my account despite the fact that I tried to recall them. I have since had to cancel my credit card to prevent any future payments from being taken.
Because Van did justice to my complaint…
Because Van did justice to my complaint though I never received my refund but he was polite checking the last conversation of my complaint.
I had a small issue which was addressed…
I had a small issue which was addressed by Elsa very quickly. Good communication & service.
A total scam they used my details with…
A total scam they used my details with out my consent and some how used my bank details to steal money from my account and then asked me to leave a good review on here or won't get my money back..I have sent the emails to trading standards don't trust them they are only scammers
Having contacted Mark today about an…
Having contacted Mark today about an issue with my account, he was very helpful and informative and agreed to an immediate refund of the payment
I have no experience with golook4shoes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








