Goli Reviews 1,444

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often praising their effectiveness and natural ingredients. Many people highlight the exceptional customer service, noting quick responses and effective resolutions to their concerns, which makes them feel valued. The promptness in addressing issues and the overall positive interaction with the support team are frequently mentioned. However, some people were dissatisfied with the product quality, citing inconsistencies in texture, gummies sticking together, or being smaller than usual. There were also concerns about the product's quantity, with some customers feeling that the bottles did not contain a full month's supply. A few other people also felt that the products did not deliver the expected results or caused discomfort.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers praise the taste and ease of use of... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the products, noting great taste,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the immediate action, personal... See more

Order

Clients share ambiguous opinions on order experiences. While some reviewers found it easy to order and... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the immediate and quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the goli gummies but sometimes the texture of them is inconsistent and at some bottles are better than others in my opinion. This last order the bottles were amazing though

Company replied

Rated 3 out of 5 stars

Noticed no change taking the three-pack (apple cider, ashwagandha, probiotics) Taste great, easy to jump into the routine, but again - no noticeable changes

Company replied

Rated 3 out of 5 stars

Wish they were all 30 day supplies not two that are 30 and one’s the 20 day supply doesn’t make sense when you’re selling a three pack of them together

Company replied

Rated 5 out of 5 stars

I was using a different probiotic .. several different brands in fact and they just didn’t help . Now that I’m using Goli probiotics I feel so much better . I no longer have the discomfort after eatin... See more


Company details

About Goli

Written by the company

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We are an inventive, people-focused nutrition company who believe that happiness and wellness go hand in hand. It’s our goal to help you reach your nutrition goals while enjoying your daily supplements.

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3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I use Goli for acid reflux no more

I use Goli for acid reflux. I did not realize b12 was in the Goli’s. Since i need to use multiple Goli’s for acid relief. I can no longer use Goli’s. Could you make Some Goli’s just apple cider vinagar no vitamins added.

24 February 2025
Unprompted review
Goli logo

Reply from Goli

Thank you for your feedback! We appreciate you sharing your experience with us. We understand your concern, and we’ll definitely take your suggestion into consideration. If you have any further questions or clarifications, please send us an email at hello@goli.com, and a specialist will be in touch.

Rated 5 out of 5 stars

Top-Tier Service

Admittedly, it's been a long time since I ordered from Goli. Not because I don't like the products, I *love* them! So when I placed an order yesterday and forgot to include my discount code, I crossed my fingers as I emailed a quick "OH NO!!! I forgot...," hoping the company was still as gracious as they had been in the past.

Whew! They are. Within minutes, Etun D. had applied the discount, refunded the amount back to my card, and even replied to my email happily honoring my request.

Goli's Customer Care Team is just as wonderful as their product.

Thank you, Etun D., and thank you, Goli!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

After having a baby I was struggling to…

After having a baby I was struggling to lose weight so I started using goli after seeing it in the shelf at a local target store I tried it thinking it possibly wouldn’t work and over the course of two years it helped reduce my weight tremendously I was 305lbs when I started I am now 163 I love this product i make sure to tell everyone its my go to for weight loss and metabolism issues.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Great products and professional customer service

I recently placed an order with Goli and accidentally selected the "subscription" option. When I noticed the recurring charges, I reached out to their customer service team. Not only were they incredibly responsive, but they also provided a clear explanation and offered multiple options to resolve the issue. I chose to request a refund, and they processed it immediately, just as promised. Their professionalism and commitment to customer satisfaction truly set them apart. This is exactly how a company builds trust and long-term relationships. Highly recommend Goli for both their products and outstanding service!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working with a customer service representative

I recently had the pleasure of purchasing from Goli, and I’m genuinely impressed with the entire experience! From start to finish, everything was seamless, and the customer service exceeded my expectations. Here’s why I highly recommend dealing directly with the company:

1) Excellent Customer Support: I had a few questions regarding the Goli products and reached out to their customer service team. I was blown away by how responsive and helpful they were. The representatives took the time to answer all of my queries and made sure I felt confident in my purchase.

2) Top-Notch Product Quality: The Goli products themselves are fantastic. I’ve been using the Apple Cider Vinegar Gummies, and they’ve truly made a difference in my daily routine. High-quality ingredients, and they taste great too!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I just received my apple cider vinegar gummies and for the first time they were hard. I contacted customer service and I expressed my concerns. I had to take a couple of pictures to send them and within two days a new order was on the way. They appreciate their Goli family and took care of my order. I will continue to be a loyal customer!

15 January 2025
Unprompted review
Rated 5 out of 5 stars

The Goli team went above and beyond...

The Goli team went above and beyond for me: I placed an order and had a 25% off code that I forgot to apply. I asked if they could fix it and in less than 15 minutes I had a 25% refund on my order because they just wanted me to have a good experience. It may not have taken a lot of effort but they understand customer service. This is how you get a repeat customer. 10/10 would recommend! Their gummies are amazing too!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Women’s Multi Golis

Had a problem with some women’s multi golis and wrote to customer care. They were unbelievably sympathetic, asked for pictures, which I sent and after reviewing same came to the same conclusion I did and are sending replacement golis; apple cider vinegar (my choice) as they are no longer offering multi’s which is fine as we are major users of them and have been for several years.

Thank you!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Goli Gummies are the best gummies I’ve…

Goli Gummies are the best gummies I’ve found. Not only do they taste incredible but the benefits are amazing as well. I also want to give a shout out to customer support who is always very knowledgeable and helpful. I won’t use anything else.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great, they responded to my question in a timely manner. Also I want to say that I’ve felt so much better since I started taking Goli apple cider vinegar and Ashwagandha gummies. I can definitely feel the difference.

23 August 2024
Unprompted review
Rated 2 out of 5 stars

I purchased some Goli Multivitamins for…

I purchased some Goli Multivitamins for women from Ulta and upon arrival they were wet, tacky and stuck in the container. It’s set to expire 1/26 I am wondering if this was a bad batch or are they all gonna be like that.

26 September 2024
Unprompted review
Goli logo

Reply from Goli

Hello Amanda, I’m sorry to hear that your Goli order from Ulta wasn’t received in perfect condition. We’d be happy to assist you further! Please send us an email at hello@goli.com so we can ensure everything is resolved to your satisfaction.

Rated 1 out of 5 stars

Let me start by saying I really love…

Let me start by saying I really love Goli vitamins, I tried them from Target and they worked well so I decided to subscribe monthly on their website. I ordered the men's bundle to ship every 4 weeks and got the vitamins shortly. Within 4 weeks I was charged for my next month's vitamins - but they never came. After a little while I checked the site - I had been charged on the 7th but it was now the 20th and my vitamins hadn't shipped. I reached out to customer service and received a strange response, sounding like AI, taking no responsibility for the delay and acting like this was very normal. I asked if this was normal, and received another very strange response that seemed even more like AI, with lots of exclamation points saying my order had shipped. Weeks late. With no apology. If you like Goli, buy them at Target - don't attempt to sign up for a subscription through their site.

21 September 2024
Unprompted review
Goli logo

Reply from Goli

Hello Nick, on behalf of the entire team at Goli Nutrition, I’d like to extend our sincerest apologies. We truly appreciate your love for our Goli vitamins, and customer service is our top priority. We regret to hear that we haven’t provided you with a satisfactory experience so far. I can confirm that we have followed up on your email, and someone from our team has been in contact with you.

Rated 5 out of 5 stars

Great customer support/service

I had a recent order ship with a couple wrong items (not so great) but the customer service was so good that I can't be upset.

I was treated to a swift response and had replacement items ready to ship in under an hour with only 1 or 2 emails (with picture proof) needing to be exchanged.

This is after being almost a month late in noticing that the items were wrong (I didn't check all of the items when I first received them) and was still granted replacements.

Hopefully I don't have to rely on customer service again but if I do I'm happy to know that they are great!

19 September 2024
Unprompted review
Rated 5 out of 5 stars

The best customer service

The best customer service! Long time customer, always happy with products and their quality! Any issue is immediately addressed and fixed without questions. Very understanding, very kind employees, definitely dedicated to making sure all questions and concerns are answered. Thank you for your products!

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Very Happy customer!

Been part of Goli subscriber now for a long while and whenever I have a query or need customer care assistance, the response to my email is always prompt and helpful. I have 6 different Goli gummies being delivered every month for myself and my husband and we absolutely love the taste on all of them and it’s better than taking vitamin tablets/suppliments.

12 August 2024
Unprompted review

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