Made contact about a possible warranty issue. It was handled really quickly with some knowledgeable and helpful replies, including offering a repair free of charge. I then ordered some spare parts... See more
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Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.
Golfstream Ltd, CT12 5HG, Ramsgate, United Kingdom
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From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a pleasure. I've got the GX3 golf trolley, which has attracted a lot of attention from friends and members generally at my club. I look forward to using it for many years to come.

Reply from Golfstream Limited
I was very happy with my purchase and their prompt
dispatch. Unfortunately the courier contacted me
that I had to pay a additional 31 euros because of new
tax. I returned them and my A/C was credited.
So i would give full marks to this company

Reply from Golfstream Limited
I am one of those people, that if something is going to go wrong, it will happen to me!
I had an issue with my trolley, where I could only disconnect my battery to switch off, then couldn't switch back on.
I emailed Golfstream about the issue, and they immediately arranged for the trolley to be picked up.
This happened on a Tuesday. By Thursday the trolley was returned, upgraded and with a change of trim, which I had been planning to buy!
All this, at Golfstream's expense!
Amazing service, great people to deal with, and I just hope that by giving a glowing review others won't expect Golfstream to provide free goodies!
I love the trolley, and the upgrade is brilliant. Can't recommend or rate Golfstream highly enough

Reply from Golfstream Limited
A great product is one thing, but fantastic customer service is what really makes Derek and the team at Golfstream earn the 5*.
After 2 years of trouble free use of my trolley, the on/off switch recently developed a fault.
I emailed Derek with the issue, he immediately offered to either send out a replacement part or to collect the trolley for a free repair. I said to Derek I was happy to fit the part myself, and 2 days later it arrived in the post. Less than an hour later, trolley back in perfect working condition.
Incredible service and a lesson to almost all the other companies out there who forget about the customer as soon as they've made the sale!

Reply from Golfstream Limited
Great product. Good if shipping with battery was also provided by air or ocean freight.

Reply from Golfstream Limited
In trying to obtain assistance with the service of a replacement screen I had a very uncomfortable and unhelpful teleconference with the technical department. I was accused of laughing at the engineer which I found pathetic, I was chuckling at my inability to comprehend. I would never deal with this company again.

Reply from Golfstream Limited
Found what I was looking for easily on your website, ordered it, and it was delivered 2 days later.

Reply from Golfstream Limited
Main tube on my GX3 after only 7 months. Golfstream repaired it under warranty requiring it to be send away for a week by the time it got picked up. It then failed again after another few weeks with the new rivets falling out. Had to send it back again a week ago and still not got it back. Not confident it won’t be the last time

Reply from Golfstream Limited

Reply from Golfstream Limited
Very good communication and there on the line straightaway to answer questions

Reply from Golfstream Limited
Ordering was easy ,Delivery was prompt and any queries I had were dealt with quickly and efficiently, have already recommended you to fellow golfers.

Reply from Golfstream Limited
Made contact about a possible warranty issue. It was handled really quickly with some knowledgeable and helpful replies, including offering a repair free of charge.
I then ordered some spare parts and they were dispatched quickly and with clear instructions on fitting.
Great customer service and great producs.

Reply from Golfstream Limited
Great quality and service. I'll purchase again.
Delivery time could be a little bit better.

Reply from Golfstream Limited
Great service.
Bought replacement rear wheels.
Enquired about them around 6.30pm. Surprised to get a response later that same night..
Wheels despatched the next morning, and placed in my hands the following day.
Could not be bettered

Reply from Golfstream Limited
New wheels for my trolley arrived very promptly, are good value and also are well made

Reply from Golfstream Limited
Very prompt reply to my question and great service, replacing my scratched screen. Also products ordered are top quality and also delivered promptly. Great company to deal with. 5 🌟

Reply from Golfstream Limited
I E-mailed the company on Bank Holiday Monday with a query regarding a part I needed.I was pleasantly suprised to receive a prompt from Dereck who was able to identify the part I required from the online parts listing.Part ordered without any problem and received within a couple of days.Part fitted exactly and problem resolved Excellant service.

Reply from Golfstream Limited
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