Golfbreaks Reviews 20,436

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,477 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their customer-focused approach and excellent service. Customers highlight the ease and efficiency of the booking process, often noting that everything went smoothly and was stress-free, from initial inquiries to final arrangements. Many appreciate the personalized advice and the team's genuine knowledge of courses and hotels, ensuring tailored and accurate recommendations for their holidays. However, some people were dissatisfied with issues like unexpected accommodation changes, overbooking concerns, and problems with transfers, leading to a less organized experience. A few other people also felt that customer service was inadequate in resolving these issues, and some experienced slow service at venues, impacting their overall enjoyment.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the ease of dealing with the company and... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as simple,... See more

Holidays

Clients share positive opinions on holidays, with many reviewers describing their trips as stress-free and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just returned from Another trip to Turkey , superbly organised by All the staff at Golf Breaks. My party of 12 stayed at the magnificent Voyage hotel and were moved and collected by Millennium... See more

Company replied

Rated 5 out of 5 stars

For a Golf Package for TPC Sawgrass there were over 11 vendors available. Golf Breaks was the one that was responsive and knew course conditions such as when the golf courses were going to be aerated... See more

Rated 5 out of 5 stars

From start to finish, Alex was brilliant! My friend almost went with a different provider but there was a bit of a hiccup with their service & it was because Alex did such a brilliant job I suggested... See more

Rated 5 out of 5 stars

Caitlyn was amazing and deserves to be treated like the brand when it comes to making Golfbreaks a great company. She worked on a holiday to fix a problem When she didn’t have to do it. I can’t thank... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Golfbreaks

Written by the company

Who are we?
As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, Golfbreaks is one of the world’s longest established and most trusted golf travel companies. We organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield.

We take care of everything from tee times, accommodations, ground transport and tournament packages, whilst also guaranteeing the best prices. With offices in The UK (Windsor), USA (Charleston, South Carolina) and Denmark (Copenhagen) we are widely recognised as the “go-to” travel experts in golf packages.
Visit Us online
Visit our UK website
Visit our USA website

Our customers can book with confidence and peace of mind, in the knowledge that every flight inclusive holiday is covered with full ATOL protection and every non-flight package booking is protected by our membership of ABTOT.

Contact info

4.9

Excellent

TrustScore 5 out of 5

20K reviews

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Rated 5 out of 5 stars

Easy to book a golf vacation

Easy to talk to sales representative to book a golf vacation. The sales person offered some good choices with great prices. I choose one package and we moved on to a deposit. Thanks.

18 May 2026
Rated 5 out of 5 stars

Celtic Manor booking

Will talked me through the different options, costs and also about what I could expect from the experience which I found helpful. Would definitely use golf breaks again

26 May 2026
Rated 5 out of 5 stars

Excellent courses

Hawkstone park was great, 24 of us went and none of us had a bad thing to say,
From checking in to teeing off.
Food was delicious and a good selection

27 May 2026
Rated 5 out of 5 stars

Smooth process

Smooth and easy to book. Representative was very professional and easy to work with. Payments made easy with no hassle.

23 May 2026
Rated 5 out of 5 stars

Caitlyn was amazing and deserves to be…

Caitlyn was amazing and deserves to be treated like the brand when it comes to making Golfbreaks a great company. She worked on a holiday to fix a problem
When she didn’t have to do it. I can’t thank her enough. No other company can offer the experience and value that Golfbreaks can & I travel a lot which makes me understand fair prices. You can pay the rate however people like Caitlyn make sure you have the security of knowing your trip will be excellent even if you experience travel issues. Doing the right thing is rare but is very powerful.

25 May 2026
Unprompted review
Golfbreaks logo

Reply from Golfbreaks

Dear Michael ,

We are so happy to hear about your exceptional experience and appreciate you sharing such positive feedback. It is wonderful to know that Caitlyn's dedication made such a significant difference to your trip, especially during a holiday. We are committed to providing outstanding value and service, and your kind words truly reinforce our efforts. Thank you for recognizing the quality of our service.

Kind regards,

Rusty Pro

Golfbreaks
Head of Customer Experience

Rated 5 out of 5 stars

Ben Platt

Ben Platt has been great - quotes received on time flexible with personal requirements and accurate with all needs

27 May 2026

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