Such a simple process yet has the security protocols in place. As it states in the literature, Take it to the post office, next day received the offer and the money in the bank by 1500 the same day... See more
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Very impressed. First class service. Rarely do do companies exceed expectations, but GoldXchange did. Received their pack for sending off gold . Called about the default insurance value (£750) being t... See more
Company replied
Very prompt processing of our gold, which was reassuring as it's quite stressful sending such a lot of high value things by post. Very good price, better than expected, prompt payment.
Well, I am impressed. The mailing pack (Special Delivery) was received AM and returned PM, and less than 24 hours later a good offer was received which I accepted and the money was transferred into... See more
Company details
- Gold Dealer
- Cashback Provider
- Coin Dealer
- Gold and Silver Trading Company
- Jewelry Buyer
- Scrap Metal Dealer
About GOLDXCHANGE
Written by the company
Honest and Transparent Service
GOLDXCHANGE is a family-run business with over 60 years of combined experience as jewellers, valuers and precious metal buyers.
Our experienced testing team use a combination of the latest XRF and traditional testing methods to quickly and accurately test every item sent to us and to produce a great offer for your items.
Over the last 20 years we have built a reputation for honesty and transparency and in the process we have bought over £100 million worth of scrap precious metals from over 200,000 satisfied customers.
Our simple buying system allows members of the public to sell old, broken or unwanted precious metals at market leading rates through a fast and transparent process that can deliver cash for your scrap precious metal in as little as 48 hours.
Same Day Payment - We will pay you direct to your bank account on the same day that you accept our offer, often within 2 hours!
Customer Service - Customer Service is at the heart of everything we do. Our excellent team are on hand to answer any questions that you have and we offer a genuine 100% Satisfaction Guarantee. If you are not delighted with our offer we will return your precious metal items to you free of charge.
Contact info
WV106AJ, Wolverhampton, United Kingdom
- 0333 358 2020
- support@goldxchange.co.uk
- goldxchange.co.uk
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Amazing service
When I looked at the website and valued my pieces using the calculator I thought it sounded too good to be true and surely there must be charges not mentioned here. How wrong. I eventually sent off one piece, received an offer the same day the parcel arrived, accepted the more than expected offer and the money was in my account later that day. I have since sent another 2 items with the same excellent response. A truly amazing service, highly recommended.
Fast, friendly and very professional service
I had some old gold to sell and chose to use Goldxchange, because of the very good reviews and very competitive prices.
I received the packet to return my gold and sent it off. Next morning one of the team called with a valuation, and by early afternoon, they had transferred the money.
They did call me twice (initial valuation and then to confirm bank details) and their team member was very friendly, polite and professional.
It was easy to deal with Goldxchange and their service was excellent throughout.
I can highly recommend them!
Can't speak highly
Can't speak highly. The process of selling my gold was so simple and the valuation i received was terrific. Very happy and cannot rate these people highly enough
Needed to raise some cash towards a new…
Needed to raise some cash towards a new roof! Found Cheshire gold xchange online and got an excellent quote via email for a few gold items I had inherited. Didn't like the idea of sending in post, so took a day trip from East Midlands to Warrington for personal visit. Easy to find and friendly prompt attention. Even got a bit more cash than expected and instant direct payment into my account there and then. Really pleased with the whole experience, thank you!
Great fast customer service and great…
Great fast customer service and great prices. Would highly recommend
More cash than local dealer
I made an online request for an envelope late afternoon and, received it in the post the following day. I promptly filled with an unused gold item and returned in the post the same day. By lunchtime the next day I received my quote. I was delighted with my quote as it was £80 more than I’d been offered at my local dealer. The cash was then deposited in my account within the hour after accepting.
Brilliant service
Have used the service twice and received offers very close to what I was expecting. Both times the payment was in my bank account in less than 30 hours after posting the packages to them. Excellent service, incredibly easy to use, and does exactly what they advertise. I shall certainly use them again and recommend them to friends and family.
Got a fantastic price for a chain and bracelet
Got a fantastic price for a chain I sent through and then also for a bracelet. If you know the weight of your gold they have a calculator online that tells you how much you will receive. This is by far the best company to send your gold to , I looked into many before deciding on goldxchange. They send out prepaid envelope using special delivery and the money is in your account next day. I took my gold to two local companies and got quotes for £200 less per item .
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish and very quick, kept me informed all the time, iv recommended to my friend and shes sent off for her pack today (7/8/25)
Fantastic service from GoldXChange
Fantastic service from GoldXChange, easy process from start to finish and I was kept informed at all stages of the process when I was selling some scrap gold jewellery. From when they received the pre-paid Special Delivery envelope which I took to Post Office yesterday, I was emailed this morning saying they had received the package, and got a phone call a few hours later with a quote which I happily accepted. The money was in my bank by mid afternoon. I would definitely recommend this efficient trust worthy company.
Amazing speedy service
Amazing speedy service
Cash in my bank the same day
Have sent another bag off again
Price given was amazing
So happy right now
Definitely recommend
Excellent Service.
I ordered a pack online, it was with me in two days, I packed up what we had and sent on the Tuesday, on the Wednesday 4th I had a phone call with an offer that I accepted, The Money was in the bank within 2hrs. What an amazing service, I highly recommend GoldXchange.
no nonsense company
Really quick and helpful a no nonsense company. Plus everything is done the same day,when the items have been tested, they will get in touch with a price, great service many thanks David.

Reply from GOLDXCHANGE
Very quick to respond and make an offer…
Very quick to respond and make an offer that I accepted. All finalised in under 24 hrs from me posting item by special delivery paid for by the buyer.
Will definitely use again.
Thank you.

Reply from GOLDXCHANGE
Right from the start I felt I had…
Right from the start I felt I had confidence in this company. I would highly recommend them as they were very efficient and easy to deal with

Reply from GOLDXCHANGE
Speed of handling and did exactly what…
Speed of handling and did exactly what was said on the tin 👍

Reply from GOLDXCHANGE
Cheshire gold exchange Knocks it out the park.
Received my prepaid envelope and instructions, popped my gold in, returned back to the Cheshire gold exchange, less than 24hrs received a fair offer which I accepted, money was in the bank within 5 mins of me accepting the offer, really exceptional service, don't worry about sending your gold here, 10/10 service thank you.
Sent a palladium ring via their free…
Sent a palladium ring via their free postal service and got an email saying the item was under 10grams so they won't buy, stating that I must send them £10 to return the ring or "Alternatively, we can dispose of the item for you"
The one form they send you in the package with the postage bag even says if you don't know the weight you don't need to enter the weight...
I wouldn't trust this company in the future and I would advise others to avoid.

Reply from GOLDXCHANGE
QUICK SERVICE
QUICK SERVICE. KEEPS IN CONTACT FROM START OF YOUR ENQUIRY TO PAYMENT INTO YOUR BANK

Reply from GOLDXCHANGE

Reply from GOLDXCHANGE
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