I haven't received my item as of yet,....however the customer service is impeccable. Every email I've sent had an immediate response to any questions or concerns. It was very refreshing for me to fee... See more
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Company details
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Online Discount Web Store of Diamond Engagement Rings, Gold and Silver Charms, Wedding Rings and Many More Fine and Fashion Jewelry Products.
Contact info
342 E 85th St. Ste: B, 10028, New York, United States
- +1 2128406099
- service@goldia.com
- goldia.com
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Replied to 54% of negative reviews
Typically takes over 1 month to reply
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Bought two birthstone necklace charms
Bought two birthstone necklace charms. Items were smaller than expected but overall a nice piece.
Ordered a necklace they claim is worth…
Ordered a necklace they claim is worth 660 on sale for $250. It arrived in a cheap plastic that said Made nin Thailand. Looks like something you would get at the "dollar store".
Very disappointing.
Purchased a lovely solid silver ring
Purchased a lovely solid silver ring. Had to liaise with their customer service team & any issue I had was resolved to a satisfactory outcome. Highly recommend - great quality.
I don't normally leave reviews
I don't normally leave reviews, but the customer service at Goldia was excellent, which seems to be a rarer thing these days. A good way to measure a company is how they deal with issues, and the support team were very helpful and responsive throughout.
Michael in the last four months has…
Michael in the last four months has helped me purchasing about $12,000 worth of products from you. He is the most friendly kind and out of the world salesman. I recommend everybody I know to go to this website and ask for Michael.
I paid $60.00 extra for engraving on…
I paid $60.00 extra for engraving on charm. There was no engraving on charm. Very disappointing
It looks beautiful
It looks beautiful, hopefully it will be a perfect fit for my granddaughter.
The chain itself is fine
The chain itself is fine, but there were a lot of problems with the delivery—they didn't even bring it to the door. I am very dissatisfied with the service. My husband and I had to go to the post office to pick it up, so the surprise was ruined.
Beautiful Bracelet
I had excellent customer service with Goldia. I got responses right away when I had any questions or concerns. My bracelet I ordered is beautiful. Took awhile to get here however it was custom made so it was worth the wait. I could not find a sailboat bracelet anywhere else. I did think it would be a little bigger but it’s still really nice. Very happy with my purchase. I don’t want to take my bracelet off. Thank you. Goldia shipped my bracelet faster since I waited awhile.
Gorgeous dainty garnet ring
I waited for a bit, but the wait was worth it. My garnet ring is gorgeous! Dainty just the way I wanted it to be.
Excellent Customer Service
Communication with customer service was excellent. I ordered a ring for myself and my mom and they were concerned that I had a type-o due to the different sizes for the same ring in white and yellow gold. The rings arrived on time and I was very happy with the value for the quality pieces.will definitely order from Goldia again.
Ring - 5 stars
I ordered a made-to-order ring. The item was delivered in the time frame given to me upon purchase, and appeared in excellent shape and quality. Would purchase again!
Too small and don’t it’s the…
Too small and don’t it’s the measurements that describe how
I purchased a wedding band
I purchased a wedding band. It was a flat band as described, however it was a completely raw cut piece of metal. The edges were so sharp you could cut yourself on them, nothing had been done to make the ring wearable. It looks awful.
The ring box was squeezed into the tiniest temu looking satchel that was gave it the worst appearance when it arrived.
I actually question if it’s real gold also, as it feels incredibly light.
The response from the customer service team when I requested a refund was poor. They have said I can refund, but I have to pay to send it back which will cost a fortune.
This was supposed to be a special moment & instead it was ruined
The ring wasn't what I thought it would…
The ring wasn't what I thought it would be. For $750.00, I thought it would be much heavier.
It doesn't look like it cost more that $300.00 at the most.
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