Confusing interface and too much…
Confusing interface and too much back-and-forth over a refund
I tried GoldFynch and upgraded to a paid case. I found the interface confusing enough that I switched to ChatGPT and finished what I needed in 30 minutes.
I asked GoldFynch to stop billing me and refund the $18.27. Support removed my case and confirmed that recurring charges had stopped. What frustrated me was the refund process. They initially declined, then asked why the tool didn’t meet my needs. I explained, and their next email asked what specific task I’d done in ChatGPT. At that point it felt like I was filling out a product survey. As of November 2, I’m still waiting for a decision on the refund.
