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Goldfish.ie Reviews 326

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TrustScore 4.5 out of 5

4.7

Phone and Internet Service
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See what reviewers are saying

Rated 5 out of 5 stars

From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.

Rated 4 out of 5 stars

I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more

Rated 5 out of 5 stars

After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more

Rated 5 out of 5 stars

Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more

Company details

  1. Phone and Internet Service
  2. Telecommunications Contractor
  3. Telecommunications Service Provider

Information provided by various external sources

Goldfish is an award-winning cloud telecoms based in Ireland.

About Goldfish.ie

Written by the company

Reliable
With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
Innovative
Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
Knowledgeable Technical Support
Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service, easy to set up with great support. We are a leading Telemarketing company with offices globally and have found using Goldfish and its sister company(soho66) in the UK a pleasure. The support is right there when you need it at the end of the line.

30 July 2020
Unprompted review
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Reply from Goldfish.ie

Hi Pierre,

Thank you for your review, it's greatly appreciated!

The Goldfish.ie Team

Rated 5 out of 5 stars

Strong recommendation from me.

The service from Goldfish is consistently good and they have resolved issues quickly for us. The system works well for a surprisingly low cost. (Don't be deterred by the low cost - we have paid much more for inferior quality and service elsewhere.)

17 July 2020
Unprompted review
Goldfish.ie logo

Reply from Goldfish.ie

Hi Brendan,

Thanks for your review, we're glad you're happy with the service!

The Goldfish.ie Team

Rated 5 out of 5 stars

Excellent customer support and service

Excellent customer support and service. Before I ported to Goldfish I had a few questions, called and got my technical questions answered, but not just that they were willing to demonstrate the service and how it would work by setting me up with a test account whilst we tested together.

1 June 2020
Unprompted review
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Reply from Goldfish.ie

Hi Clive,

Thanks for your review, we're happy to hear it all went swimmingly well!

The Goldfish.ie Team

Rated 4 out of 5 stars

Easy to use, reliable

Easy to use, reliable service.

16 April 2020
Unprompted review
Goldfish.ie logo

Reply from Goldfish.ie

Thanks for your review!

The Goldfish.ie Team

Rated 4 out of 5 stars

It's a very good service

It's a very good service. Only a short time with ye guys but so far so good.

10 April 2020
Unprompted review
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Reply from Goldfish.ie

Thanks for your review Bernard!

The Goldfish.ie Team

Rated 5 out of 5 stars

Very satisfied with service provided

Very satisfied with service provided, the ease and response time of service.range of services and accessibility. Highly recommend!

11 March 2020
Unprompted review
Goldfish.ie logo

Reply from Goldfish.ie

Hi Yvonne,

Thank you for your review, we hope you continue to enjoy the service for many years to come!

The Goldfish.ie Team

Rated 5 out of 5 stars

Great service

10 March 2020
Unprompted review
Goldfish.ie logo

Reply from Goldfish.ie

Thanks for the review Paddy!

The Goldfish.ie Team

Rated 5 out of 5 stars

Great company

Great company — friendly, helpful, best services and rates. Many thanks

7 February 2020
Unprompted review
Goldfish.ie logo

Reply from Goldfish.ie

Hi Adam,

Thanks for your review, we're glad to see you're happy with the service!

The Goldfish.ie Team

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