Golden Tree Reviews 

3,997
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 834 reviews, reviewers had a great experience with this company. Customers frequently mention that navigating the online store is exceptionally simple, and they truly appreciate the very clear and informative video presentations provided before purchasing. Many people are extremely happy with the overall quality, noting fast delivery services and positive early results from using the helpful health items. However, some people mentioned that their packages never arrived or faced unexpected delivery delays that required lengthy and stressful follow-up communications. Additionally, a few consumers experienced frustrating issues with receiving entirely incorrect items or goods featuring very short remaining expiration dates that made usage difficult.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the helpful advice, natural... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the online process is often... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate site and a straightforward... See more

Quality

Users describe strong satisfaction with quality, noting that the items are very good, feature natural... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the fast, excellent, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Video too long and too much repeating details, people who can afford this product will have a level of a education that does not need things repeatedly explained explain multiple times. Smacks of har... See more

Company replied

Rated 4 out of 5 stars

I ordered the six bottle offer so i have enough pills to give it a proper chance to work . I feel the extra selling after the 6 bottles made me feel like I might be being had . But what really w... See more

Company replied

Rated 4 out of 5 stars

Ordered on 22/8/26 online. Company emailed me with "order on hold" status due to incorrect tel number. Corrected online and informed company. No reply. Money taken from account. More emails from me... See more

Company replied

Rated 4 out of 5 stars

When I ordered my first supply, I had lots of offers in the mail. But my order was for 6months supply. Now it’s nearly finished, I get fewer discounts. The product is excellent in itself and the p... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service

Written by the company

Unlock the secrets to exceptional well-being and timeless beauty. Our scientifically-backed products, crafted with the help of physicians and experts, deliver visible results, offer safe usage and come at an affordable price. Join our community of thousands of satisfied users and create a wonderful and healthy lifestyle for yourself. If you have any questions or concerns regarding Golden Tree products, please don't hesitate to reach out to us.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(3,997)

1,602 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hope that it works

Easy to use. Explanation first class and very clear

26 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're glad to hear that you found the product easy to use and the explanation clear and easy to understand. We hope you have a positive experience and truly appreciate your trust and feedback.

Rated 5 out of 5 stars

Let’s see if it works 👍👍👍

18 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We hope you have a positive experience with the product and look forward to hearing your feedback. We truly appreciate your trust and support.

Rated 1 out of 5 stars

gave a one because i hav'nt even…

gave a one because i hav'nt even oredered yet but why are people reviewing the presentation and not not the product? actually puting me off buying it now...WEIRD!!!

26 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your honest feedback.

Our reviews reflect customers' experiences at different stages, including the ordering process and the information provided before purchase, as well as feedback from customers who have already tried the products. We understand that you would prefer to see more reviews based on actual product experiences, and we appreciate you sharing that perspective.

We hope you'll feel comfortable making your decision based on the information available, and we appreciate you taking the time to share your thoughts.

Rated 4 out of 5 stars

Changed my mind after contact.

Ordered on 22/8/26 online. Company emailed me with "order on hold" status due to incorrect tel number. Corrected online and informed company. No reply. Money taken from account. More emails from me with correct tel number. Now status is "out of stock". IMO this is a scam. DO NOT DEAL WITH THIS COMPANY.

I will retract this review as I have received an email apology and a telephone call from Golden Tree. So, I will wait and see how it goes.

24 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

We are truly sorry for your experience and completely understand why the situation has raised concerns.

This particular product has been exceptionally popular, with demand increasing unexpectedly and very quickly. The combination of the sudden increase in orders, stock updates and customer enquiries has unfortunately meant that some processes are taking longer than we would like.

We sincerely apologize that you had to send several emails without receiving a timely response.

This is an exceptional situation with this particular product. We are actively working through the delays and improving our processes so that we can respond and process orders much faster.

We appreciate your patience and sincerely apologize for the inconvenience.

Rated 4 out of 5 stars

It was a little problem to change…

It was a little problem to change unvalid credit card for new one, the rest was OK.

25 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 4-star review and for your feedback. We're sorry to hear that you had some difficulty changing your invalid credit card to a new one. We're glad that everything else went smoothly, and we appreciate your patience and understanding.

Rated 5 out of 5 stars

I listened to the story and felt like…

I listened to the story and felt like this is the answer to my fealings.

25 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review and for sharing your experience. We're glad to hear that our story resonated with you and that you felt it addressed what you've been going through. We hope your experience with the product will be a positive one, and we truly appreciate your trust.

Rated 5 out of 5 stars

No experience but quite convincent

No experience but quite convincent

25 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're glad to hear that you found our presentation convincing, even though you haven't had the opportunity to try the product yet. We hope you'll have a positive experience and look forward to hearing your feedback.

Rated 4 out of 5 stars

Video too long and too much repeating…

Video too long and too much repeating details, people who can afford this product will have a level of a education that does not need things repeatedly explained explain multiple times.
Smacks of hard sell tactics and cheapens the product, that’s if it works which I will find out, and let everyone know if it does or if it does not.

25 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your honest and detailed feedback. We appreciate you taking the time to share your perspective, and we'll certainly take it into consideration as we continue improving our presentation.

We also understand that you would like to judge the product based on your own experience. We hope you have a positive experience and look forward to hearing your honest feedback once you've had the opportunity to try it.

Rated 5 out of 5 stars

Very Impressed

I did have to contact the company. The young lady was very profesional and extremely helpful.

24 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're delighted to hear that you were so impressed with the service and that our colleague was professional and extremely helpful. We truly appreciate your kind words and are happy we could assist you.

Rated 5 out of 5 stars

Have not yet got the medicins

Have not yet got the medicins, sorry

24 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We understand that you haven't received your order yet, and we hope it reaches you soon. We appreciate your patience and look forward to hearing about your experience once you've received the product.

Rated 1 out of 5 stars

paid my money no product arrived

I paid my money for the product ordered it never arrived 4 weeks later I am still waiting. They told me the product was out of stock temporarily and would be back in a few days, it never arrived ... got another letter saying good news its back in stock and will be despatched soon, but again it never arrived. Then I got a letter saying the letters I got were sent too early as the product is still not in stock. However the entire time this company was claiming product was out of stock they continued to advertise it for sale on their website. I tried to call them no one answered their phone. I wrote an e.mail got no response.

4 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

We are truly sorry for your experience. You are right to be disappointed after waiting so long and receiving conflicting updates.

One of our products experienced an unexpectedly large increase in demand almost overnight. Unfortunately, the volume increased much faster than we were able to adapt our warehouse, stock management and customer service processes. As a result, we were not able to keep up with the demand or communicate the stock situation as clearly and quickly as we should have.

We sincerely apologize for the wrong updates, the delay and the lack of response to your emails and calls. This is not the level of service we aim to provide, and we are actively working to improve our processes and capacity.

Thank you for your patience and understanding.

Rated 4 out of 5 stars

A thorough description of the prostate…

A thorough description of the prostate product so, let's see how well it performs?

24 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 4-star review! We're glad to hear that you found the description of our prostate product thorough and informative. We hope you have a positive experience with the product and look forward to hearing your feedback.

Rated 5 out of 5 stars

All aspects

All aspects

24 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're delighted to hear that you're happy with all aspects of your experience. We truly appreciate your support and trust.

Rated 5 out of 5 stars

Very good Communication even if you had…

Very good Communication even if you had make a mistake in your order.
The products are really good!

24 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're glad to hear that you were happy with our communication, even when there was an issue with your order. It's wonderful to know that you're also satisfied with our products. We truly appreciate your understanding, trust and support.

Rated 5 out of 5 stars

Easy and excellent

It is easy, the products are very good and the service is excellent

23 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're delighted to hear that you find our products easy to order, that you're happy with the quality, and that you've had an excellent experience with our service. We truly appreciate your kind words and support.

Rated 5 out of 5 stars

The product was excellent quality and…

The product was excellent quality and great value.

23 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 5-star review! We're delighted to hear that you were happy with the quality of the product and found it to be great value. We truly appreciate your kind feedback and support.

Rated 4 out of 5 stars

Not Great.

Not Great.
Too long a presentation, get's boring,. could have done it in less than half the time,
almost turned it off!

10 August 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your honest feedback and for taking the time to share it. We'll take your feedback into consideration as we continue to improve the experience for our customers.

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