Goldenplay Reviews 5

TrustScore 2.5 out of 5

2.6

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Company details

  1. Casino

About Goldenplay

Written by the company

This is GoldenPlay’s official Trustpilot profile.

GoldenPlay is where sports and casino come together under one sleek roof. Whether you're spinning the reels or placing bold bets on your favourite teams, GoldenPlay delivers a seamless, secure and action-packed experience for every type of player. With a curated selection of games by top providers like Pragmatic Play, NetEnt, Evolution Gaming, Play’n Go and SpinOro, GoldenPlay sets the new gold standard in entertainment.

Welcome Package
New players can choose between a Casino Welcome Bonus of 100% up to €555 plus 100 Free Spins or a Sports Welcome Bonus of 100% up to €150.

Regular Promotions
GoldenPlay players can enjoy a wide selection of regular promotions, including Spinomania – a daily free spins boost – and The Big Draw, where every deposit earns an automatic entry to play for €1,000 every month.
Favourites like the Double Deposit Promotion and exciting campaigns like Pragmatic’s Drops & Wins keep the fun going. Loyal players also benefit from tailor-made bonuses and exclusive deals. Visit the website's promotions page to learn more details about what's currently available.

Payment Methods
GoldenPlay supports a trusted selection of payment options.
Debit/Credit cards: Visa, MasterCard
E-wallets: ApplePay, GooglePay, PayPal, Skrill and Neteller
Others: PaySafe, NeoSurf

Customer Support
GoldenPlay offers dedicated multilingual support via:
  • Live Chat
  • Contact Form on the website
  • Email: support@goldenphelp.com

Contact info

2.6

Poor

TrustScore 2.5 out of 5

5 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Anyone playing this app should be…

Anyone playing this app should be careful; they're scammers. I won 600 euros, and suddenly it disappeared from my account. When I contacted them, no one helped me. When I tried to withdraw my money, I sent my documents, and I've been waiting for three days without receiving anything. This app should be reported; they're scammers. They're stealing money. They're frauds. Please be careful.That's why I came back to warn people.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Goldenplay are a extremely useless…

Goldenplay are a extremely useless cadino. I had verified my account but they delayed my withdrawal by 6 days because they wanted me to be verified again,such rubbish. Then they could not refund my money to the card i used to play with giving all sorts of stupid lame excuses. They are extremely unhelpful and i seriously doubt that people get their money back at all. I would never use this site again and would urge people to avoid using it unless they want the frustration of never getting their money back. Also nothing is ever done at the weekend so if you win big on a friday you won,t see a penny until monday,if at all. They are very sneaky that way. Play at your own peril but you have been warned. Sara

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Don't sign up unless you don't plan to…

Don't sign up unless you don't plan to withdraw. This company constantly request new documents to slow you down in the hopes that you give up. Even after all documents as requested are supplied they will keep asking for more and not pay out.

29 January 2026
Unprompted review
Show reviews in all languages. (5 reviews)

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