not a big story, just casino account, lobby and cashier were easier to find than expected while my tea went cold
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
oddly pleased with this casino bit: uploading my recent utility bill showed why the casino KYC check was open no drama
No grand casino review from me; I cancelled a casino withdrawal and the balance came back straight away More practical than pretty
already grumpy, so I noticed when another casino deposit was stopped after I lowered the limit not flashy, just usable
Company details
Written by the company
GoldenPlay combines online casino games and sports betting in one mobile-friendly platform. Its catalogue includes slots, table games, instant-win titles and live casino content from providers such as Pragmatic Play, NetEnt, Evolution, Play’n GO and SpinOro. Eligible new customers may receive 100% up to €555 plus 100 free spins using code GOLDEN100 with a minimum qualifying deposit of €10. Wagering, expiry and maximum-bet conditions apply. GoldenPlay operates under a Tobique Gaming Commission licence rather than an Irish licence, and country eligibility should be checked before registration. 18+. Please gamble responsibly.
Contact info
4.9
Excellent
99 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One useful detail
One useful detail: I have not withdrawn yet, so I only judge signup and mobile play.
20 September 2026
not a big story
not a big story, just casino account, lobby and cashier were easier to find than expected while my tea went cold
20 September 2026
on mobile data in the hallway
on mobile data in the hallway, free spins expiry was shown right beside the counter
20 September 2026
On a quiet-Sunday session
On a quiet-Sunday session, operator details were easy to find in the footer.
20 September 2026
After pre-bed in Edinburgh
After pre-bed in Edinburgh, the approved status appeared before the bank notification, which was useful.
20 September 2026
Newcastle mobile session
Newcastle mobile session: favourites saved my slot after logout, which is a small but useful feature
20 September 2026
Random Wednesday 9:00 p.m
Random Wednesday 9:00 p.m. account poke: messy start, normal finish; I noticed.
20 September 2026
I asked email about a bonus counter
I asked email about a bonus counter; the answer used my actual numbers; I stopped refreshing.
20 September 2026
From Hull on after-work
From Hull on after-work, switching from laptop to phone kept the casino session alive
20 September 2026
Search brought up Book of Dead before I…
Search brought up Book of Dead before I completed typing.
20 September 2026
After weekend in Lincoln
After weekend in Lincoln, email support linked the exact document page instead of sending a canned reply.
20 September 2026
halfway through a brew
halfway through a brew, email arrived next morning and answered the payout question good enough for me
20 September 2026
Fishin’ Frenzy quick run
Fishin’ Frenzy quick run: I skipped the reload after reading the cap, and appreciated the clear wording.
20 September 2026
halfway through a brew
halfway through a brew, after entering the wrong payout amount, the cashier let me edit it — fair enough
20 September 2026
On a rainy-night session
On a rainy-night session, the live lobby was calmer than I expected.
20 September 2026
Document requirements stated by cashout…
Document requirements stated by cashout tier, matched what happened
20 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.