Im player of Golden Panda more than half year. In that time I deposit over 100k€ with some winnings of course but still, big minus. They told me about VIP program which I can use so I got some bonus... See more
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I cashed out twice with no issues, but my small €10 withdrawal took nearly three days to process. Customer service was polite but couldn’t expedite it. Fine for casual play, but note potential delays... See more
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GoldenPanda’s design is sleek, yet I found the game filters confusing at first. It took me longer than expected to find my favorite slots. Decent site but could improve navigation.
Company replied
I'm rewriting this coment, because after reporting, and emailing back to them finally they payd the total amount menos 5€. It's been almost 3 weeks since the first request of payment. But finally the... See more
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Average casino, not many active promotions,but large selection of slots and nice design. withdrawal sometimes take a long time, live chat help is almost nonexistent, and they also have a smal wi... See more
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This site is a total scam—avoid at all costs! I won money, but withdrawing it has been a nightmare. It takes over 10 days to process withdrawals, with no clear updates or communication. The whole oper... See more
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Okay, FRKN Bananas? Absolute legend status now! Last night's session had me screaming at my screen - those payouts were NEXT LEVEL. Still grinning like an idiot this morning. 🍌🔥 When a slot gets you... See more
Company replied
Absolutely fantastic casino! I started playing at Golden Panda a few weeks ago, and I'm honestly blown away. First off, the withdrawal times are insanely fast—I had my money in under an hour, which I'... See more
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Golden panda deposits money in less than 1 minute. But when we win a good amount they take more than 8 days to in the withdrawal process and tell us they have to manually check and verify. Is... See more
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Deposits do not come through. Live chat does not help. I am already waiting voor 2 weeks for my deposits to be credited to my account. Be warned, scam casino. New information: casino tried t... See more
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You won’t find a worse casino than Golden Panda. If you’re looking for a casino that refuses to pay out your winnings, refuses to explain why they won’t pay out your winnings, and then shuts down your... See more
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We’ve had to ask a third party for help in the case against Golden Panda after they locked my account and refused to pay out my winnings. They give no explanation at all for their actions, and they... See more
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Using GoldenPanda.com has been a satisfying experience, although the vibrant visuals can be a bit overwhelming during nighttime play. Adding a dark theme would be an excellent feature for users who pl... See more
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The RNG audits are transparent, and I like the blog updates on new game releases. However, I experienced two brief session timeouts that cost me spins. Good overall, but stability needs work.
Company replied
I am extremely dissatisfied with Golden Panda. I requested a withdrawal on 27 January. After more than a week of “processing”, I filed a complaint and emailed the complaints department twic... See more
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I was waiting few days before I will write this review. But now I can clearly understand that all circus with VIP manager and other tricks is total scam in this casino. They offer some promotions,... See more
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This website is perhaps the most questionable gambling website I've ever spent money on. When I registered, I was given a €200 bonus on top of my €100 deposit. I used the bonus money to make a pr... See more
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Be extremely careful with this company. I had over €4,500 in my account on BofCasino.com, and out of nowhere the entire website went offline. The support email no longer exists and there... See more
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After 1 week I still waiting react after i sent 100 times emails to them .. Closing my account during big winning without real reason.. still looking forward facts reaction from them...are you serius... See more
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I deposited 71 euros and received the 200% bonus, but now that I’ve reached 800 euros after 2 hours of playing, it won’t let me withdraw even 1 euro. It says I need to wager 4,000 euros, which is un... See more
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I have many times deposited,this website I have also 2 3 times withdraw.Never problem but last times after 40 hours the canseled my withdraw.First thay say we need check security but before no problem... See more
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This casino keeps scamming, the response they write back to send your complaints to their email is complete nonsense. I have already done this twice, but they always refuse to pay my 10,740 euros. The... See more
Company replied
You have to fix that problem for me my money is in my account and I can't log in to my number what happened to my account 3 days you haven't fixed it for me. Every day I could log in to my number and... See more
Company replied
After you withdraw and have to ask for over 48 hours where it is, they close your account! I have al the screenshots from the live chat with multiple people.. there website stated instant payout, that... See more
Company replied
I want to warn everyone against playing at Golden Panda. I won on several occasions, a total of around €10,000. Now they refuse to pay out my winnings and have closed my account. NO one should play at... See more
Company replied
Panda Casino. After submitting a withdrawal request, I was required to enable 2FA, which I did successfully. Shortly after that, my withdrawal was returned to my gaming balance and my wallet secti... See more
Very bad casino, not recommended. still waiting for a answer from customer service, nothing happens they closed my account. answered all the questions didn't get any help.
Company replied
I am extremely disappointed with Golden Panda casino. I requested a withdrawal of €8,000. After waiting, they returned €4,000 back to my account, claiming there was an “error.” I accepted t... See more
Company replied
Do not register with this casino and definitely do not deposit any money! They are scammers. I deposited €20 and won €188. When I requested a withdrawal, they rejected it and asked me via email... See more
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This is a new review to document an ongoing unresolved issue and to warn other players. I requested a withdrawal on 27 January. After days of “processing”, the withdrawal request completely d... See more
Absolutely love Gates of Olympus—it's gorgeous and smooth to play! Those regular payouts are super addivtive (in a great way) and make every spin feel like a win.
Company replied
Just won big on The Dog House Megaways—gameplay was thrilling, and winnings were processed quickly. Golden Panda definitely knows how to keep players coming back! 🐶🎉
Company replied
I loved the range of sports betting options on Golden Panda. Being able to bet o under-the-radar sports with detailed stats made my strategy sharper and the experience way more exciting.
Company replied
worthless casino!!!! scammers!!!!! They're thieves. I still have 10,720 euros owed but they refuse to pay it out. They are good at collecting money, but don't want to pay out above a certain... See more
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Where do i begin? I had a pretty good experience in April with these guys, deposited close to $3500 before withdrawing $6000; was asked for kyc and got my withdrawal within 2 hours so i figured,... See more
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GoldenPanda surprised me - I won decent sum on my first spin, and the withdrawal hit my account the next day. The VIP manager even sent a personalized welcome gift. Impressive attention to players!
Company replied
The cashback every Monday is awesome. Love how transparent and easy it is—makes gaming stress-free knowing I'll get something back no matter what.
Company replied
I make an account and I win almost 1300€. At the beginning I saw all the reviews and I was thinking that maybe is a scam, but today I changed my mind. Is true, I had to send many email and messag... See more
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I have to write that Golden Panda Casino have improved a lot, every one of my withdrawals is paid almost immediately, I am super satisfied with this site .
Company replied
Absolute joke of a company they tell me to email their complaints team and surprise surprise they never get back to you. Don’t waste your breath. Don’t waste your money on this site. I’ve been waiti... See more
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Big Bass Vegas is absolutely thrilling! I played for hours yesterday and ended up with a great win. The visuals are stunning, and the gameplay is both entertaining and rewarding. 🎣🤑
Company replied
Withdrawals here are impressive—often processed within an hour. This is a huge plus for any online casino, and Golden Panda does it best.
Company replied
The live casino section is pretty impressive—very authentic feel. Dealers were friendly, and streaming quality was excellent. Only minor downside: it took me a bit to navigate initially.
Company replied
I won $1,100 and withdrew it when I went to check to see the status of the withdrawal they blocked me from their site???? I can’t even try and communicate with them as there is no other way. So frustr... See more
Company replied
Been waiting for over a week for a 40$ withdrawal! Like seriously come on I’ve deposited thousands and I can’t even get a lousy 40$ back!?
Company replied
Company details
Written by the company
Celebrate your fortune with Fu Bao! Golden Panda offers a top-tier casino experience tailored for enthusiasts of all levels. With a vast selection of games, from slots to table classics, you’ll find everything you need to indulge in thrilling gameplay. Our platform prides itself on high security standards, ensuring that your personal information and transactions are protected at all times. At Golden Panda, we also provide multiple payment options, including popular cryptocurrencies, for a seamless and flexible gaming experience. With 24/7 customer support and generous rewards, including rakeback and cashback systems, your journey with us will be as rewarding as it is exciting. Don’t miss out on exclusive promotions, giveaways, and loyalty programs designed to enhance your time with us. Join Golden Panda today and discover why we are a trusted leader in the industry!
Contact info
2.4
Poor
533 reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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After you withdraw and have to ask for…
After you withdraw and have to ask for over 48 hours where it is, they close your account! I have al the screenshots from the live chat with multiple people.. there website stated instant payout, that’s not true. Even though you have to pay a fee for a payout and they don’t have that in terms on there website. I would suggest another casino cause this one is scamming you an ripping your money even when it’s yours! KSA AUTHORITIES ARE INFORED
28 July 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the frustration you’ve encountered regarding your withdrawal and account status.
At Golden Panda, we aim to process all withdrawals as swiftly as possible, but in some cases, additional checks may be required for security or compliance reasons. Account closures are only enforced when our Terms and Conditions are breached, and we always strive to communicate clearly with our players throughout the process.
If you still have unresolved concerns or would like us to review your case in more detail, please reach out to us at complaints@goldenpanda.com. We’re here to help.
Best regards,
Golden Panda Complaints
From checkout to delivery
From checkout to delivery, every step felt seamless. I appreciate how well things were packaged too.
2 July 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
GOLDENPANDA exceeded my expectations
GOLDENPANDA exceeded my expectations. Quality products and easy to navigate website made it stress-free.
13 June 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Fast delivery
Fast delivery, reliable updates, and exactly what I ordered. Couldn’t ask for better.
1 July 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Didn't get paid!
First time on this site.
The Casino took 86 euro from me. Blackjack didn't pay out. Chat support don't want to help!
They will send me an email.....
First time really horrible.
Update: They won't refund. I lost they say. Big scam this casino.
Stay away from this casino you won't get paid!!!!!!!!!!!
22 July 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for your feedback, and we're truly sorry to hear about your experience.
We understand how concerning it is when a game outcome feels incorrect. Please rest assured that all game results on our platform are determined by certified providers using random number generators, and we do not have the ability to influence or alter outcomes.
That said, if you believe there has been a technical error or irregularity, we’d be happy to look into it further. Please contact us at complaints@goldenpanda.com with your registered email and any relevant details. Our team will investigate and respond accordingly.
We value transparency and fairness and want to ensure every player feels supported.
Best regards,
Golden Panda Complaints
My entire experience was excellent from…
My entire experience was excellent from the start. The ordering process was smooth and delivery was right on time.
14 May 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
The platform's fast payouts are…
The platform's fast payouts are impressive, but faster weekend customer support would make it almost perfect.
11 July 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Well worth a try.
Well worth a try.
I’ve been linked this casino by a friend of mine, At first I saw the low reviews and thought “this is obviously a scam”
Then I deposited 50 euros but my internet cut out so the request got filed twice,
That all aside the slots where really fun,
From playing Dead or Wild and RIP City,
To playing some spinman.
I won a total of 645 euros and payed out 400 and was able to cancel my wager on the withdrawal which a lot of casinos won’t let you do,
The payout itself was also handled very quickly.
So in total I had 5+ hours of fun out of my money and something nice to add to my savings account,
The RTP on the slots can vary but some seem exceptionally good.
Also this casino doesn’t put a time restriction on your playtime like some online casinos do in my jurisdiction which I personally enjoy because I like to place lower bets which means it may take a while to burn through that money.
Long story short, I had an overal good experience playing through this provider,
From the fun games and the nice customer support to the quick payouts,
I don’t get the reviews.
Keep up the good work.
10 July 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
I love their steady flow of…
I love their steady flow of promos—something new every week keeps me coming back!
10 July 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
GoldenPanda.com has been great
GoldenPanda.com has been great, but the bright colors can be a bit much at night. A dark mode would be a perfect upgrade for late-night players like me.
9 July 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
Loot and Labyrinths offers fantastic…
Loot and Labyrinths offers fantastic gameplay with a creative layout, immersive mechanics, and plenty of chances to score big wins.
1 November 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
I really enjoy their weekly…
I really enjoy their weekly promotions—there’s always something new and exciting that keeps the experience fresh and engaging.
3 October 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
Big Bass Vegas is absolutely thrilling
Big Bass Vegas is absolutely thrilling! I played for hours yesterday and ended up with a great win. The visuals are stunning, and the gameplay is both entertaining and rewarding. 🎣🤑
5 July 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
Reply from Golden Panda Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention.
We sincerely apologize for the inconvenience you’ve encountered regarding your withdrawal. At Golden Panda, we are fully committed to providing a secure and fair gaming environment, and we take concerns like yours very seriously.
To assist you further, we kindly ask that you email our dedicated support team at complaints@goldenpanda.com. This will allow us to look into your specific case in detail and provide a timely resolution.
We appreciate your patience and look forward to resolving this matter for you as soon as possible.
Best Regards,
Golden Panda Complaints
Okay
Okay, FRKN Bananas? Absolute legend status now! Last night's session had me screaming at my screen - those payouts were NEXT LEVEL. Still grinning like an idiot this morning. 🍌🔥 When a slot gets you this hyped, you know it's special!
9 January 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
Great gaming overall
Great gaming overall, though peak-time lag can be a bit frustrating.
31 January 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Golden Panda keeps things exciting with…
Golden Panda keeps things exciting with constant content updates—there’s always something new to enjoy.
28 February 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
Out of all the casinos I’ve tried
Out of all the casinos I’ve tried, GoldenPanda’s live baccarat feels the most real—great dealers, fun side bets, and instant support.
10 January 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
Golden panda's sportsbook delivers…
Golden panda's sportsbook delivers unmatched depth especially in soccer and tennis.
12 February 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards
Golden Panda Complaints
Good slot selection and loyalty perks
Good slot selection and loyalty perks. Minor jackpot glitch cost a star, but support made it right with a bonus spin. Solid site—I’ll be back.
4 January 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
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