The CSR was very professional helpful thorough and made signing up easy. He explained the what I get covered for again when I asked and I understood everything he said meaning he didnt talk in gibrish... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was Dealing with Awa from Sydney NSW and was impressed with her bubbly personality ,her attention to getting all of my requirements true and correct, and her practical aproach her confidence instil... See more
He Nick was quick. No manipulation. Loved his personality. Nick was honest yet interesting. I'm not prone to enjoy these calls. I pay 6 bucks a fortnight for 50 grand. 23 a fortnight for... See more
We compared quite a few companies and found Golden suited our needs best. They were very helpful and professional over multiple contacts over a few weeks. Our contact was with Nic, who was very patien... See more
Company details
- #1 of 5 best companies in Life Insurance Agency
About Golden Insurance
Written by the company
Golden Insurance was born to meet the needs of Australians aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose a life insurance benefit of up to $250,000 depending on your age, helping you to enjoy some of the best years of your life with one less worry.
Contact info
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good the man I spoke to was very…
Very good the man I spoke to was very helpful and nice
6 August 2026
Can’t remember his name but he was very…
Can’t remember his name but he was very knowledgeable
3 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good customer service
I felt comfortable with the process, Mohit provided a thoughtful service.
6 August 2026
Unprompted review
Reply from Golden Insurance
Hi there, thank you for your review! We're so happy to hear that you had a positive experience with our team. Thank you for your support!
He was more than helpful and explain…
He was more than helpful and explain everthing and help it all make sence
3 August 2026
The consultant was professional
The consultant was professional, friendly, and courteous throughout the interaction. The policy was explained clearly and concisely. The information was easy to understand and all of my questions were answered.
6 August 2026
Your agent polite and helpful and…
Your agent polite and helpful and explain everything and made me understand your policy. Thank you
6 August 2026
I spoke to ella in regards to life…
I spoke to ella in regards to life insurance, her approach was inviting and really was clearly spoken overall a great experience.
5 August 2026
Good service
The service was fantastic and very informative, the staff were fantastic in the way they explained the policy from start to finish, would highly recommend this product
5 August 2026
The young man was very polite
The young man was very polite , understanding and extremely informative. Astounding patience with no pressure. He was keen to answer questions with complete transparency. Honest and seemed trust worthy
5 August 2026
The staff member made my experience a…
The staff member made my experience a great 1. He covered everything in a way that I fully understood. Ty
5 August 2026
Courteous teller
5 August 2026
Give your review a title
the staff was understanding. With the policy. And the Customer service answer my Question and the name was Jacke
5 August 2026
Very nice young woman took us through…
Very nice young woman took us through the process and what was available.
4 August 2026
Peace of Mind
The gentlemen who spoke to be was Amazing I wish I could remember his name! He made everything easy and I fully understood everything he said. I have now peace of mind for my daughter when I leave this earth.
4 August 2026
I was impressed by the Australian…
I was impressed by the Australian speaking lady named Awa who explained the whole process very well. After a few different quotes I chose a more expensive policy than I was intending, it was great value that changed my mind.
4 August 2026
Great service
Ella was very helpful, explained everything to me in a pleasant manner, answered any of my queries in an extremely professional way and made the whole experience very good
4 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.