Met Paul today immediately made me feel at ease. Examined my gold in a lovely air conditioned office. Very friendly yet professional. Gave me a very good price on my gold. Hassle free money in my... See more
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Gold Buyer Wales is owned and run by Wales’ leading preowned luxury watch specialist ‘Watches of Wales‘ and has stores in Junction Industrial Estate, Pontyclun, and Tonypandy in the Rhondda valleys. Our customer base extends to as far as England. We are known for our prices and our customers are happy to travel the extra distance. With our combined years of experience in buying gold you can rest assured you’re in safe hands and will always get a fair price. Visit us in person now for a free evaluation – our offices are a safe and easy-to-reach destination with convenient parking right outside the store. The perfect place to safely have your gold, jewellery, pocket watches & more appraised.
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Unit 12B & 12C, CF72 9ES, Pontyclun, United Kingdom
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Stress-free experience from start to finish, Paul was great to deal with and gave me a great price for my gold. I was really happy with the quick turnaround and the fact that everything was dealt with face-to-face. Pleased to have such a great business so local! Will definitely be back.

Reply from Gold Buyer Wales
In and out in a matter of seconds. A more than fair price for my jewellery. Would not go anywhere else.

Reply from Gold Buyer Wales
Had a great experience from start to finish. Paul was really friendly and professional. The whole process was quick, straightforward and I can’t recommend them enough!

Reply from Gold Buyer Wales
Paul was absolutely great, was easy getting an appointment and was very professional and friendly gave me the best price
I couldn’t highly recommend him enough
Thank you paul

Reply from Gold Buyer Wales
I had some silver to sell and was dealt with very well, receiving an excellent price for the items.

Reply from Gold Buyer Wales
The whole process of selling my gold was a positive experience. I was put at ease immediately and was offered a fair price for my items. I really appreciated being able to go to the office and discuss the items face to face rather than having to pack them up and send them off to be valued. The selling process was very straightforward and the money was in my bank before I left the office. I loved the fact that at no time was there pressure put on me to sell my items

Reply from Gold Buyer Wales
Paul at GBW is excellent. Highly recommend to anyone considering selling their gold!

Reply from Gold Buyer Wales
I called yesterday afternoon and Paul managed to get me an appointment this morning. Such a lovely guy, very professional and made me feel at ease. Offered me a great price and within 15 minutes I was back in my car, with alot more money than I had anticipated. I would highly recommend anyone to go to them, I will definitely be returning.

Reply from Gold Buyer Wales
Excellent service , really happy with price I got .Paul was very friendly and helpful

Reply from Gold Buyer Wales
I was feeling apprehensive about selling my gold but it was laying unused
So pleased I found Gold Buyers Wales
I was put completely at ease no pressure at all and received a fair price

Reply from Gold Buyer Wales
From my first phone call, to discuss selling some gold jewellery, to the actual transaction was about 24hrs. Extremely professional and ethical throughout the whole process. Thank you!
Can highly recommend this company to anyone wishing to get a fair price for gold/jewellery and wanting a quality service.

Reply from Gold Buyer Wales
We booked an appointment and Paul was absolutely fantastic! Very friendly environment, would definitely recommend Gold Buyer Wales in Pontyclun.

Reply from Gold Buyer Wales
Excellent personal service from start to finish. I was able to visit the unit and meet in person, which gave me a lot of confidence and made the whole experience feel much more comfortable.
I recently dealt with Paul while selling some gold, and the entire process was smooth, straightforward, and completely hassle-free. Highly recommended, I’ll definitely be using them again in the future.

Reply from Gold Buyer Wales
Excellent service from start to finish
The staff were professional, honest and explained the valuation process clearly
I received a fair price for my gold, and the payment was fast and hassle free The whole experience felt transparent and trustworthy which made me feel confident selling my jewellery there. Highly recommend to anyone in Wales looking for a reliable gold buyer.

Reply from Gold Buyer Wales
Best price I managed to get local by far. Stunning Private offices I was made to feel very welcome would highly recommend.

Reply from Gold Buyer Wales
Just had a fantastic experience selling some broken and unused gold jewellery. Customer service from Paul was azmazing and he gave a fantastic price i would highly recommend anyone to go here 😀.

Reply from Gold Buyer Wales
Fantastic process very easy and paid by bank transfer on the spot would highly recommend

Reply from Gold Buyer Wales
Paul was very friendly and helpful and gave a good price for our Gold. He has a great set up there and he explained everything clearly, which made the whole process feel very straightforward and trustworthy.

Reply from Gold Buyer Wales
I recently had the pleasure of visiting Watches of Wales and I can honestly say the whole experience was exceptional from start to finish. Paul’s hospitality was absolutely first class and made us feel welcome the moment we arrived. The premises themselves were stunning and truly delivered that full luxury experience, every detail was immaculate and professionally presented.
Paul’s knowledge and passion for watches was outstanding. From the history and detail of the pieces to the overall presentation, everything was 10/10. You can immediately tell you are dealing with someone who genuinely cares about both the products and the customer experience.
An added bonus for me was visiting with my boys, who are huge rugby fans. They were amazed to see the signed memorabilia from some of the greatest Welsh rugby players and teams. It really added something special to the visit and made the experience even more memorable for all of us.
I would highly recommend Watches of Wales to anyone looking for not only incredible watches, but a truly premium and personal experience.

Reply from Gold Buyer Wales
Best watches about, customer service is excellent and they go above and beyond to get you your dream watch. Would highly recommended x

Reply from Gold Buyer Wales
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