I joined Gold Avenue in early January 2026 and have been using their vault storage ever since. I recently purchased a gold bar and silver coins, and the experience was as smooth as always. I was also... See more
Company replied
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See what reviewers are saying
Another straight forward purchase from GA. After many years dealing with a very well known bullion dealer in England, I’ve now put my faith in GA. Top company.
Company replied
Extremely frustrated with Gold Avenue. My account shows as fully verified, yet every time I try to place an order, the system tells me I need to verify my account first. I have reached out via live ch... See more
Company replied
I encountered a tracking problem via UPS. and needed instant help from GOLDAVENUE team. I was totally puzzled and in a panic mood. the GOLDAVENUE representative confident mood and pleasant attitu... See more
Company replied
Company details
Written by the company
GOLD AVENUE is an independent company based in Geneva, Switzerland. GOLD AVENUE is the easiest and most trusted place to buy, sell, and store your precious metals. Proudly supported by industry leaders, GOLD AVENUE only offers products coming from the most reputable mints. At GOLD AVENUE, we are committed to providing a trustworthy and accessible service to all of our customers. We are on a mission to provide affordable precious metals to all, yet never at the expense of quality.
GOLD AVENUE - Savings made simple
Written by the company
- An MKS PAMP GROUP company
- GOLDAVENUE SA is the retail arm of MKS PAMP SA. This leading integrated precious metals group comprises five major brands: MKS, PAMP, MMTC-PAMP, MTB, and GOLDAVENUE employing over 700 people. The group has a local presence in key precious metal markets, through 2 refineries and mints and 15 offices.
Free storage and 0% commission on buy-back
Free insured storage up to CHF10,000, CHF8/month above
GOLD AVENUE offers free insured, allocated, and segregated storage for your precious metals up to CHF10,000 and provides the best storage offer on the market.
Contact info
Case postale, 1204, Geneva, Switzerland
- +41 22 518 92 11
- info@goldavenue.com
- goldavenue.com
4.5
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from GOLD AVENUE
Thanks for taking the time to share your thoughts with us.
Easy and complete
Profesionalism and availability to provide information and support form Geoffroyy
19 November 2025
Reply from GOLD AVENUE
We are grateful for your review. Your feedback helps us to continue providing the best possible service!
Reply from GOLD AVENUE
Thanks a million for your review! We're so glad to know that you had a great experience.
Very welcoming service
You have good choice of coins and bars for customer to choose from. Also, you give us options to pay by wire or debit/credit card.
This is really great.
Thank you.
13 December 2025
Reply from GOLD AVENUE
Thank you for sharing your experience! We’re grateful for your support and appreciate your feedback
Good experience in my first inversor…
Good experience in my first inversor operation!!, no one problem.
10 December 2025
Reply from GOLD AVENUE
Your appreciation and trust mean a lot to us! Thank you for taking the time to leave a review.
Reply from GOLD AVENUE
Thanks for taking the time to share your thoughts with us.
Reply from GOLD AVENUE
We truly appreciate your feedback! Thank you for sharing your experience with us.
Gold country is absolutely the best
Gold country is absolutely the best. They fully worked with me with many issued i had. 100% trustworthy and exceptional service.
11 December 2025
Reply from GOLD AVENUE
Thank you for your thoughtful review! We're so happy you enjoyed your experience with us.
Great app for buying gold
The app is very easy to use and the variety of products they offer are excellent.
The only suggestion I have is that they should implement shipping to more countries, like Mexico in my case
11 December 2025
Reply from GOLD AVENUE
Your appreciation and trust mean a lot to us! Thank you for taking the time to leave a review.
Simple and very nice products!
Simple ordering and very good overview of prices, margins and products.
30 November 2025
Reply from GOLD AVENUE
We are grateful for your review. Your feedback helps us to continue providing the best possible service!
Seamless
Seamless, I invested some years ago in Gold Avenue but withdrew to cash without issue, so company appears to do what it says it does, a simple point but crucial in today's complex world where trust is such an issue.
9 December 2025
Reply from GOLD AVENUE
Thanks a million for your review! We're so glad to know that you had a great experience.
Excellent and easy to use
Easy to use, app works almost like investing in stocks where you can track your gold wallet directly on their app and resell at any time
8 December 2025
Reply from GOLD AVENUE
Thanks a million for your review! We're so glad to know that you had a great experience.
Reply from GOLD AVENUE
We are grateful for your review. Your feedback helps us to continue providing the best possible service!
Buy and storing offshore bullion has never been easier.
Professional easy to navigate and that I trust to store my bullion with.
5 December 2025
Reply from GOLD AVENUE
Thank you for sharing your experience! We’re grateful for your support and appreciate your feedback
takes to much time via wire transfer …
takes to much time via wire transfer
Market is moving too fast for the slow transfer
Payment via Debit card is taxed with 181 euro...
1 December 2025
Reply from GOLD AVENUE
Dear customer
Thank you for your comment. We would like to provide a few clarifications.
When you choose bank transfer as your payment method and confirm your order, the price is immediately locked in and your products are reserved for you. You then have 1 to 3 business days to complete the transfer, which is the time needed for it to be received and processed.
During this entire period, the price remains guaranteed, even if the market fluctuates.
Our customer service team is of course available should you have any further questions regarding our payment methods.
Reply from GOLD AVENUE
We are grateful for your review. Your feedback helps us to continue providing the best possible service!
Very good, but need improvement in Payment method
Well, I like so much the experience i had with you. Yet I believe you need to invest more in improving you payment methods to be more diversified and most importantly the agility and the speed of receiving the deposits.
29 November 2025
Reply from GOLD AVENUE
Hello,
thank you very much for your feedback! We truly appreciate your opinion. We are continuously working to improve our platform, not only to make it more convenient and user-friendly, but also to enhance the speed and efficiency of all processes, including payments and deposits. We are really happy about your suggestions and we take them into account as we strive to offer the best possible experience for our users.
Reply from GOLD AVENUE
Your appreciation and trust mean a lot to us! Thank you for taking the time to leave a review.
Great App and Professional Service
I’ve been really impressed with Gold Avenue so far. The application is easy to use and keeps getting better with every update, which gives me a lot of confidence.
My call with the account manager was fantastic; professional, clear and very helpful. The services are efficient, and the range of options and products available to buy is excellent. Transferring money was easy and takes about 1-2 days to show up in my account.
Overall, I’m really happy with Gold Avenue and I just want to say thank you to the whole team for the quality of the service.
28 November 2025
Reply from GOLD AVENUE
Dear M. Carballes
Thank you so much for your feedback!
We’re delighted to hear that your experience with GOLD AVENUE has brought you confidence and satisfaction.
Knowing that the app, our services, and the support from your account manager meet your expectations is incredibly motivating for the whole team. We work hard to offer a platform that is simple, secure, and enjoyable to use, and your message encourages us to keep improving.
Thank you again for your trust. We’re truly happy to support you in your investment journey!
If you have any questions or need assistance, please feel free to reach out.
GoldAvenue Team
“Goldavenue offers an outstanding…“Exceptional Quality and Professionalism!
“Goldavenue offers an outstanding service. The platform is easy to use, prices are transparent, and the delivery is always fast and secure. I appreciate the high level of customer support and the ability to store precious metals safely with full control. A reliable partner for anyone who wants to invest in gold and silver with peace of mind.”
28 November 2025
Reply from GOLD AVENUE
Thank you very much for your feedback! We’re delighted to hear that you appreciate our platform, transparent pricing, and fast delivery. Your trust in our storage service and customer support means a lot to us. We remain at your disposal and will continue doing everything we can to offer you a simple, secure, and seamless investment experience.
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