Gold Arthur Reviews 

2,544
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff are exceptionally polite, friendly, and knowledgeable during personal valuation meetings. People consistently appreciate the clear and transparent explanations provided throughout the process, which makes everyone feel comfortable and well-informed. Consumers also note that the mobile service is extremely convenient, removing travel hassles and making selling valuable items very easy. Some reviewers were not happy with the valuations, noting specifically that the prices offered were lower than expected and fell short of alternative options. A few other individuals also mentioned that final cash offers did not fully match what they anticipated receiving for their pieces.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and welcoming... See more

Service

Clients share satisfaction regarding the service, noting that staff are consistently friendly, professional,... See more

Price

Customers report widespread satisfaction regarding the pricing they received. Reviewers frequently highlight... See more

Value for money

Consumers express immense satisfaction with the value for money, frequently reporting that their valuations... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem... See more

Rated 5 out of 5 stars

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very... See more

Rated 5 out of 5 stars

Really pleased booked my appointment genuine helpful guy explained everything very professional He checked everything weighed the items and gave me a price which I excepted money and receipt sorted... See more

Rated 5 out of 5 stars

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. A... See more


Company details

Written by the company

Gold Arthur brings the appraisal and purchase of gold items right to your neighborhood! Our experts travel across United Kindom in specially equipped vehicles, so you don’t have to mail or transport your valuable gold items any farther than necessary.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,544)

2,525 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Met Claire from Gold Arthur

Met Claire from Gold Arthur, lovely lady. Very professional and really pleased with what I was offered , and accepted for my gold bits of jewellery . Absolutely highly recommend . 🙂

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Got such a good price!

I visited twice. Once with Milo once with Jamie. Very clean comfortable environment . Explained everything clearly and I got way more than I ever thought possible. Money was in my account in 2 days!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Greeted at the door with a polite hand shake. Very interesting to watch how my gold was tested and explained what will happen when the liquid was applied, which proved which items were gold. No pressure to sell. I was surprised receiving £200 for odd earrings a necklace and a broken gate bracelet. Money was in my bank in two days.
Brilliant!

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, extremely quick and efficient. Junayd was extremely professional and pleasant. Very fair price which I was very happy with.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient method

Very efficient method to having your jewellery valued. I sat nicely in the cool in Gold Arthur’s vehicle whilst the bits I had brought along were assessed. Very well looked after by Jamie and some of what I’d brought along gave me a nice sum of money so I decided to sell. Would thoroughly recommend

3 August 2026
Unprompted review
Rated 2 out of 5 stars

Extremely low offer

Very friendly and convenient, but the offer was over half of what it was actually worth! I went straight back to a jewellers who’d offered me over £1000 more. Be cautious as I sadly think they are not fair with their prices.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Gold Arthur Team Staffordshire

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. At no point did I feel pressurised or rushed. I took some old jewellery that has been languishing in a jewellery box for many years, unworn and unloved. I was given a fair price which I accepted and as promised the money is now in my bank account.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service. Gold Arthur talked us through the process step by step and made sure we were comfortable with the offer.

I would give 10 out of 10 for the experience and would gladly promote Gold Arthur.

7 August 2026
Unprompted review

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