GoHenry Reviews 11,801

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,173 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in teaching children about money management and financial independence. Many find the user experience to be fast, slick, and very convenient, highlighting the ease of use for both parents and children. The value for money is also frequently mentioned as positive, with people appreciating the tools and features provided. However, some people were dissatisfied with certain aspects of the app and payment system. Issues such as the app not loading, difficulties with card usage on buses, and problems with logging in while roaming abroad were mentioned. There were also concerns about the payment process, with some customers experiencing issues with allowance reminders and unexpected charges.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and navigation. Many... See more

Application

Users describe ambiguous interactions with the app. Many customers praise it as a great tool for teaching... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express frustration with hidden charges,... See more

Product

Reviewers highlight positive aspects of the product, particularly its effectiveness in teaching children... See more

Value for money

Customers generally had positive experiences with the value for money. Many reviewers found the service great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's very good. The only issue i have is if you pay manually before the allowance is due to your child, you are hit with allowance reminders through email/texts it wasn't paid directly through them.

Company replied

Rated 4 out of 5 stars

What I have noticed is that there is not very many lessons to do and nothing to do with the xp you earn. You can earn xp by doing the money missions apart from as far as I can remember there aren't ve... See more

Company replied

Rated 4 out of 5 stars

Very handy, but constantly asks me to set up my son's pocket money, when I don't use it for that and no way to turn it off. Sometimes doesn't 'load' and I have to go back out and retry. The card mostl... See more

Company replied

Rated 3 out of 5 stars

Great starter account for kids and only opened initially because I didn't think there was much else available for that age group. The monthly fee is ridiculous and the extras they add if you transfer... See more

Company replied


Company details

  1. Alternative Financial Service
  2. ATM
  3. Bank
  4. Educational Institution
  5. Financial Institution
  6. Non-Bank Financial Service

About GoHenry

Written by the company

GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.

Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.

That’s why 92% of parents say their children are more money-confident since joining GoHenry.

Written by the company

Our Mission
We’re on a mission to help millions of kids be good with money.
The smart debit card for kids
Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
The debit card for teens
Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.

First Month Free

Try 30 days free and start learning instantly

Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.

Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

I lost my go Henry card

I lost my go Henry card and I was able to buy it online myself instead of my parents having to buy it!

11 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Riley, thank you for taking the time to leave us a review! If you have lost your GoHenry card it is important to ask your parent to replace this through their app as only your parent can report the card as stolen. It is important that we do this because this is the only way to block the old card for security. I've located your account with us and have sent an email to your parent to explain the next steps, please ask them to take a look at this when they can. 😊

Rated 5 out of 5 stars

Great for kids and adults to see what…

Great for kids and adults to see what kids are doing and saving

11 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Joanne, we love to hear that your child is learning those all important saving skills! Feel free to check out our Junior ISA, which is included in all GoHenry plans. So while they’re busy growing their money skills, you’re growing a pot of money that could help them buy their first car, get on the housing ladder, or start their own business!

Rated 1 out of 5 stars

i can’t find out my card number or…

i can’t find out my card number or anything about it on the app

10 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Paul,

Thank you for sharing your feedback.

To provide the highest level of security and protect card details, card details are not stored on the app. Please refer to the physical GoHenry card to find your card number, expiry date and CVV.

If there is anything we can assist you with, please contact us at 0330 100 7676 or join our live chat (8 am -8 pm, 7 days a week) or email us at help@gohenry.co.uk.

Thanks,

Suvechha - GoHenry Supervisor

Rated 5 out of 5 stars

This is such a great app

This is such a great app for teaching your children money skills. The best thing luckily you can not go into det, because if i am bieng honest if det was allowed most childrens' accounts would be in the negative. 😂

10 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Patrick, thanks so much! So happy to hear that your children have been able to use GoHenry to develop their money management skills 😊.

Rated 4 out of 5 stars

Henry card is Cool

It’s great learning how to save my pocket money

10 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Brenda, thank you for taking the time to leave a lovely 4* review! We are pleased to hear that you are happy with our service and that it is teaching you to save money. We hope that you are benefiting from all the features we offer.🥰

Rated 5 out of 5 stars

Excellent bank card for young person

This card is really useful, very easy to use for both me and my son and it’s great the way you can keep track of spending. The fact you can easily change spending settings is great, handy for trips away when likely to be spending more, plus easy to top up. The fact it is already set up for using abroad is great too. Really impressed with it! Would recommend as a debit card for young person. Gives them independence but with parents being able to easily keep an eye on things.

10 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Linda. Reading this made our day! Thank you so much for taking the time to leave a review. It's great to hear that you and your son are enjoying all the features of the account 😊

Rated 3 out of 5 stars

The monthly charge

The monthly charge - am going to cancel it

9 April 2025
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Tina, as GoHenry is a subscription service, we do have a monthly membership fee to use the service. You can find more out about our pricing and plans here - https://www.gohenry.com/uk/pricing/.

Feel free to contact our team directly if you have any further questions!

Rated 5 out of 5 stars

Nothing

Nothing it’s great

8 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Marcia, Happy to hear you are enjoying using GoHenry! Thanks for the kind words.

Rated 5 out of 5 stars

Very good, and no problems

We don’t use the educational features at all which means we’re getting less vfm but overall it’s a tidy wee app

8 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Lynda! Thank you for sharing your 5* review. We are so happy to hear you are enjoying the service and the features we offer!

Rated 5 out of 5 stars

Satisfied

It’s been a lifesaver keeping my daughter’s finances in check yet she also has control on her spending and savings

7 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Esther, what a fantastic review. Thanks for sharing and taking the time to leave this feeback, we are so glad to hear that it has helped your daughter keep track of her finances!

Rated 4 out of 5 stars

Wish it didn’t charge for use

Wish it didn’t charge for use

7 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Cid! Thank you for your review. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day!

Rated 4 out of 5 stars

Nice and easy

Nice and easy, although not ideal for us having to transfer money every week. Would prefer to transfer as/when required. Charged a platform fee if we don’t have a monthly transfer set up. Other than that very easy to use and convenient.

6 April 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Danielle! Thank you for your review. We're glad to hear you're enjoying GoHenry! If you have any questions regarding topping up the account and transferring funds, please don't hesitate to call us on 03301007676 or email help@gohenry.co.uk. We would be happy to help!😊

Rated 5 out of 5 stars

Go Henry is great for children

I think it’s a great way of savings and teaching your children about money.

31 March 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Afreen. We do too! Thank you for taking the time to leave us with your feedback and review 😊

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