Go Hardwood Reviews 

271
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Go hardwood made the transition for my new flooring project a great Experience. Not only they were able to provide what I was looking for but it was at a great price compared to other competitors.

Rated 5 out of 5 stars

My floor is beautiful and I’m happy I found go hardwood. We had an initial glitch with the carrier damaging some of the boxes including wood damage. Go Hardwood made this right immediately. On a s... See more

Rated 4 out of 5 stars

This was a great purchase. It was my first time ordering such a large shipment just from website photos. But, the product was exactly as pictured upon delivery. The shipment ran into a few delays. Bu... See more

Rated 5 out of 5 stars

We bought java colored engineered wood that interlocks for our entire house. The color was very rich and elegant and it was by far the easiest floor for us to install and we have done several rooms wi... See more

Company details

  1. Interior Designer
  2. Furniture Store

Information provided by various external sources

Buy Discount Hardwood Flooring at Factory Price from GoHardwood.com. We are the leading supplier and distributor of wholesale hardwood flooring.


Contact info

4.1

Great

TrustScore 4 out of 5

271 reviews

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4.1

All reviews

(271)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy transaction

Easy transaction, product shipped out and was received within a few business days. No issues at all

11 January 2022
Unprompted review
Rated 1 out of 5 stars

Company doesn’t stand behind their quotes

I found this company online and got a quote for a lvp floor. I decided to go with the quote. The shipping options changed when i went to place order so i called the company instead. Jeremy informed me at that time that the website shouldn’t have quoted me a price. Instead he needed to verify price and stock first. Jeremy verified plenty of stock and correct pricing so i placed the order.
Four days later i get an email from Jeremy about sku numbers changing and a cost increase of $1.87 per sqft for that product. This was an increase of about $1100 for my order. When i called their manager Eric he told me he’d look into the order and call back. When he returned my call i was informed the best he could do was take a dollar off the increase which would be $0.15 over their cost.
In my opinion this was not my problem. If i was quoted 2x a sqft price of $4.99, which i in turn quoted my installation cost with, then that’s the cost i get. Not an email 4 days later that they want more money after I’d paid in full!!!
BAD BUSINESS BEWARE!!!!

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Extremely helpful customer service

This was like ordering through a concierge for floors. Floors are so expensive locally that these prices seemed too good to be true. They weren't we go 1900 sq/ft of LVP shipped to our front door in amazing condition. Jeremy on the customer support end was so efficient and helpful. Can't recommend this team enough

14 December 2021
Rated 1 out of 5 stars

Delivery took longer than expected and…

Delivery took longer than expected and some moulding apparently was not shipped.I am still dealing with the shipping conpany but who knows when i will be able to complete the job.Even to complete this review i need to register my info.I paid money to not get everthing yet now i need to satisfy everyone else.This is exactly why internet sales are horrible because there is no customer service anymore.The company is always right instead of the customer.

9 December 2021
Rated 5 out of 5 stars

Anderson Flooring

I worked with Jeremy. Got everything I wanted for way less than any competitors. The flooring is amazing and even with a delivery mishap, he and the team went above and beyond to make it right. Will always recommend them and already have!

10 November 2021
Rated 5 out of 5 stars

Great Customer Service

The sample I ordered came by FedEx so extremely fast response time on Go Hardwood's part. Although the sample didn't work for what I needed, I was extremely impressed with the quality of the sample.

6 October 2021
Rated 3 out of 5 stars

Go Hardwood had plenty of options but, call often to check on delivery.

Go Hardwood had plenty of options. Our only problem was delivery and the time promised. Our selection of flooring was and located. On the day of delivery it had not moved. For the next 5 days it did not move and no approximate ship/delivery date was given, until I called and canceled the order. It shipped that day and was delivered in 2 business days. Love the product and the men that helped me when I called.

1 October 2021
Rated 5 out of 5 stars

Great service.

This was my third time purchasing flooring from Go Hardwood. Every time has been a great experience. I’m a local contractor in Florida and I have very special and various needs in the material that purchase. The products have been great the sales staff has been knowledgeable, helpful and courteous. I’ve been super pleased with the fast shipping and the care that the freight companies have taken with the products that I have purchased. Keep up the good work. Signed Happy in Florida. .

15 September 2021

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