I had a few questions about the subscription part and Emerald was great in assisting me and answering questions as well as their team on the online chat feature. It was great to get answers right away... See more
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Mason was very helpful and hopefully everything is cleared up. Review was done on Trustpilot giving 5 stars but unable to attach it to this
Incorrectly deducted from my bank account x2 was under the impression that i had to pay one amount not two. But Trustpilot has been in touch and is sorting the problem out
Honestly I don’t know how I even got to purchase this VIP package. I bought a product on Instagram and all of a sudden I had a membership at you guys, but you guys have been very helpful and I appreci... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Problem resolved efficiently
Problem resolved efficiently, hopeful the issue will not become larger.
Raj responded swiftly to my concerns…
Raj responded swiftly to my concerns and offered to help
scammy grimey twerps signed me up for…h
scammy grimey punks signed me up for something i didn’t want to then continued to charged me every 2 weeks until i went through and cancelled it through emailing them. I am now hella poor bc of these guys I cannot afford to pay da bills but used by built up balance to buy 100 pens will will probs be so ah thanks for nothing
My issue is being handled very well
My issue is being handled very well, quick and respectful. Thank you Imani, you are very helpful.
Quick and efficient reply and feedback.
I am happy with my quiry assisted by Claire…
I am happy with my quiry assisted by Claire. Very exceptional and has an absolute amazing manner of approach in regards to interacting with me in regards to my request, very exceptional service and prompt response, thank you so much Claire.
Mason was very helpful
Mason was very helpful and hopefully everything is cleared up. Review was done on Trustpilot giving 5 stars but unable to attach it to this
Good service Nicholan
the response was fast and efficient
Excellent service client de la part de…
Excellent service client de la part de Kévin
The response was so quick than my…
I was scammed.
They are debiting my money .
This company is a scam!!
This company is a scam!!
They attempted to take $30 dollars from my account, luckily my bank blocked it. They then proceeded to make two transactions from my account without my permission or involvement! You have stolen money from me! I have reported you to my bank and MasterCard, who has lunched an investigation into your business. Legal action will be taken by one of the three parties involved! Cancel my account and whatever reoccurring payments you’ve linked to my account and refund me the money you STOLE!!
*Edit*
Gogocreateit Support emailed me (Scott) and tried to pass this off as some sort of glitch.
As if I must have slipped, landed on my keyboard and accidentally signed up for..what?..from your stationery store. Since when do stationery stores have an online subscription? And why did you try to charge me $30USD for something when I had never even heard of your 'business', scammer?
Scott promised me a refund and I've received nothing.
Please address that swiftly before asking me to remove this negative review for your 'brand image'.
Tricked into a subscription fee
Tricked into a subscription fee. I signed up for a north face bag for £6:20 but they charge a recurring fee. Do not trust this company.
Eugene is in touch and helping to…
Eugene is in touch and helping to resolve the issue.
Excellent Customer Service (Ann)
The company's customer service is prompt. The responses after I asked for cancelation was immediate
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