GoGetFunding Reviews 

434
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

My name is Ginika lbeh and I recently gave birth through an operation. Since then, life has become very difficult for my family. My husband lost his business, and we are struggling to provide food... See more

Rated 5 out of 5 stars

Switched from GoFundMe to GoGetFunding and it was well worth it. Had numerous donors complain about getting charged tons extra at GFM on checkout (weird service fees/tips for the platform!), whereas G... See more

Company replied

Rated 4 out of 5 stars

Update: They have reached out, and have removed the campaigns. We are in contact. Despite reporting well known scammers with many campaigns. They have still not removed them or reached out. One sca... See more

Company replied

Rated 5 out of 5 stars

It was our first time using GoGetFunding and we’re truly impressed. The platform is user-friendly, everything worked smoothly, and the support — especially from Victoria — was fast, warm, and genu... See more

Company replied

Company details

  1. Online Marketplace
  2. Financial Consultant
  3. Media Company
  4. Non-Bank Financial Service

About GoGetFunding

Information provided by various external sources

GoGetFunding is a personal crowdfunding site where you can raise money for anything that matters to you. From personal causes and events to projects and more. We’ve helped people from all over the world raise millions online.

Find out more about how it works, discover our unique online fundraising ideas or go ahead and create your own campaign free!

How We're Different:

Written by the company

Ensuring YOU raise more money with us!
Our personal fundraising coaches, rapid fundraiser support, cutting-edge fundraising tools & more are all designed to ensure you raise more money with us than you could anywhere else!
Easy peasy!
There's no point in having great tools and features if they're hard to use! We pride ourselves on making everything from campaign setup to promotion as easy as possible.
Real people that care
Our dedicated support team members are chosen because they love our campaigns and what we stand for. Every response is crafted with care and with an average response time of between 1-2 hours 24/7, you can rest assured that we're always on hand to help.

Get started FREE!

Try us, you won't regret it...

Create your campaign for free to see just how easy it is to get setup. You'll also discover the array of fundraising tools at your disposal which will ensure you raise the most money possible!

Contact info

3.8

Great

TrustScore 4 out of 5

434 reviews

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3.8

All reviews

(434)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Powerful company

Hello sir, a lot of people are really appreciating the good job you are doing worldwide people are really been connected to donors and they are being sponsored. Great job...I'm pretty sure I will be helped also in my future endeavours.congratulation 💙

11 July 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi, thanks for your review!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 4 out of 5 stars

I am Nelson Mfana Dlamini from South…

I am Nelson Mfana Dlamini from South Africa l have been launch many campaigns but all of them they are not successful l don't know what must l do pliz help me pliz
Subject: A Humble Request for Support from a Deserving Family

Dear Friends

I hope this message finds you in good health and spirits. My name is Nelson Mfana Dlamini, and I'm reaching out to share a personal story that I believe resonates with your values and commitment to giving back.

As the older brother, I've taken on the responsibility of building a safe and loving home for my family. We've faced numerous challenges, but our determination and resilience have kept us strong. However, we need support to turn our dream into a reality.

Your contribution would be a beacon of hope for us, helping us:

- Build a sturdy house to shelter us from the elements
- Create a comfortable space for my family to grow and thrive
- Provide a sense of belonging and security in our community

Your support would not only change our lives but also inspire others to pay it forward. Any contribution, big or small, brings us closer to our goal.

Please consider supporting our cause. Your kindness and generosity would be a blessing to us.

Thank you for your time, and I look forward to your response.

Best regards,

Nelson Mfana Dlamini
0027823506915

24 July 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi, thanks for your review!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 2 out of 5 stars

It’s been almost a month and still no…

It’s been almost a month and still no one helped or donated for my cause. Idk if this site is true or what

22 June 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Usman,

Sorry to learn that your campaign did not attract donations. It's important to understand that at GoGetFunding we provide the platform, tools and support for people to raise money online.

We do not donate to causes, and you should not expect strangers to donate to your campaign.

Crowdfunding is about sharing your campaign with your crowd - friends, family and extended networks. Once a campaign gains momentum, then there's a chance of getting donations from people outside of your network.

To help set realistic expectations, we advise our users of this during the campaign creation process. If you find that those close to you are not able or willing to contribute, it may be that crowdfunding isn't the right solution for you at this moment.

I wish you all the best moving forward.

Kind regards,
Sandip + The GoGetFunding Team

Rated 3 out of 5 stars

I think Gogetfunding are good then it…

I think Gogetfunding are good then it comes to costumer service. And meny things else. But I'm worry that I had contact them in instagram sens 3 mounth about setting my campaign in instagram. But nothing had happening yet. I wander. If there is a surten garanty to get the campaign out there so I will be able to let my campain be visible and hope someone realt care wile I surviving a foolish inflashion we dealing with wile global corporation taking over the world and cross us to dust.

5 March 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi, thanks for your review! If you need to contact us, you can do that here: https://gogetfunding.com/contactus

Best,
Sandip + The GoGetFunding Team

Rated 4 out of 5 stars

Extra charges apply which are not "visible" at first...

Be careful even though they are saying that they charge "4% site fee", they also charge "2.9% + 0.30c transaction fee" which is not written anywhere until you want to draw the money, (UPDATE: actually it was said to me after that it is written under FAQ -> Creating a Fundraiser > What fees do you charge...

As you can see i cannot even link you the part, which is a bad practice and IMHO they are doing this on purpose...

Because for example if you go to FAQ -> GoGetFunding basics -> What makes GoGetFunding different? and compare GoGetFunding with any other platform before mentioned fee of 2.9 + 0.3 cents is never mentioned

Other then that everything is ok, and also i dont have an issue with company making a profit but to be fully transparent they should add one more row in to comparison table with other platforms that says transaction fee...

And make this "more clear" and not hide it in faq under "unlikable" content...

---

I have updated the review and grade based on their new answer from customer support, but i still think they have misleading tactics...

24 June 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi,

Thanks for sharing your feedback.

Our fees are also shown on step 1 when creating your fundraiser. Before proceeding to step 2, you are required to check our checkbox which states:

"I agree to the GoGetFunding terms, privacy policy, and industry low fees"

Clicking/hovering over the highlighted word 'fees' brings up details of all fees.

I'm sorry you feel this wasn't sufficient, and we will be making card processing fees clearer.

Thanks again for your feedback, and I wish you the best.

Kind Regards,
Sandip + The GoGetFunding Team

Rated 4 out of 5 stars

Found it helpful

Found it helpful

19 June 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi, thanks for your review!

Best,
Sandip + The GoGetFunding Team

Rated 1 out of 5 stars

They won't release my funds

They won't release my funds. I got this email

hanks for getting back to us! To get the Biometric Signature Security Settings completed to activate your account to receive the donation. You are required to go to the nearest store near you to get an Apple ITunes Gift Card of $50! Once you have gotten the gift card, take a picture of the gift card to reveal the code on it as the card redeem code serves as an essential tool in facilitating the Biometric Signature Security Settings. Also you are required to append your signature on a piece of paper and send the picture of it to us, you can also get the gift card online at offgamers website, which would be delivered to your email to save you the hassles of going to the store. Once we have received the necessary information, the Biometric Signature Security Setting would be processed and completed to activate your account to receive the donation within 10-15 minutes alongside the $50 for the Biometric signature security setting.
Once the Biometric setting is completed, the total sum of $3,050 would be released,deposited and reflected to your PayPal account which is the $3,000 and $50 used for the purchase of the apple itunes gift card.

Thanks
The Gogetfunding Team.

28 April 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Latisha,

This email you received is not from us at GoGetFunding. It is a scam email.

We will never ask you to pay us in order to release funds, or to buy gift cards for any reason.

We are taking extra measures to inform users of messages they may receive from scammers posing as GoGetFunding.

I apologise for the inconvenience caused.

Best,
Sandip + The GoGetFunding Team

Rated 2 out of 5 stars

Not for Emergency

To hard to earn some help, try other crowdfunding alternatives.

23 April 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi,

Sorry your fundraiser was unable to gain traction. I wish you the best!

Sandip + The GoGetFunding Team

Rated 1 out of 5 stars

I am unable to raise money

I don't know where I am missing out it's too difficult for me to create a fundraiser campaign page nicely am need of guidance please

1 March 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Dingase,

Please reach out to our customer support team who would be happy to help: https://gogetfunding.com/contactus

I tried to get your contact details via Trustpilot but we didn't hear back from you, so please reach out if you still need help.

Best,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

I am delighted to share my experience…

I am delighted to share my experience with Mandy T, a provider of some of the finest services I have ever received via email. Mandy's swift responses, impeccable vocabulary usage, and adept handling of all inquiries with profound knowledge have truly set her apart.

From the onset, Mandy has demonstrated unparalleled professionalism and efficiency in addressing every query I've had. Her prompt responses not only reflect her dedication but also assure a seamless communication experience. What truly stands out is her exceptional command of vocabulary, which adds a layer of sophistication to our correspondence, enhancing the overall interaction.

Moreover, Mandy's extensive knowledge base has been instrumental in resolving any doubts or concerns I've encountered. Her ability to provide thorough and insightful responses showcases her expertise in the subject matter, instilling confidence in her capabilities.

Furthermore, I must emphasize Mandy's remarkable kindness throughout our interactions. Despite the professional nature of our correspondence, her warmth and genuine concern have made every exchange a pleasure. Mandy's personable approach has not only made her an exemplary customer service agent but also a pivotal asset in the success of my campaign.

In reflection, I firmly believe that my achievements would not have been possible without Mandy's invaluable assistance. Her unwavering support and expertise have significantly contributed to the positive outcomes of my endeavors. It is clear that Mandy's dedication to excellence and outstanding service sets her apart as a true professional.

In conclusion, I wholeheartedly endorse Mandy T for her exceptional service delivery, profound knowledge, and unwavering dedication. She is not just a customer service agent but a crucial contributor to success, and I am immensely grateful for her contributions to my endeavors.

9 February 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Gabriela,

Thank you so much for your detailed review, and great words about Mandy! She is indeed excellent!

I hope we can be of further service in the future.

Kind Regards,
Sandip + The GoGetFunding Team

Rated 1 out of 5 stars

i was really hoping to start a…

i was really hoping to start a fundraiser using gogetfunded, I'm not sure if it was a hiccup in my laptop but I even was unable to get my message through their help/contact me tab so I wasn't able to get past first page & tell my story so I'll keep trying

8 January 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Lizzie,

Sorry you had trouble creating your fundraiser. I see that you had multiple email exchanges with our customer service team where they helped resolve your issue.

Kind Regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

Best of the rest

This is the best site that ever come to my life. Best of the rest

14 December 2023
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi, thanks for your review!

Best,
Sandip + The GoGetFunding Team

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