GOFO logo
Visit website

GOFO Reviews 270

•
TrustScore 2.5 out of 5

2.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with delivery, including packages being delivered to the wrong address, not received, or left in an insecure location. Some people were dissatisfied with the staff, reporting unprofessional conduct from drivers. Conversely, a small portion of people felt satisfied with the delivery service, noting that their packages arrived safely, on time, and were handled with care.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast and careful... See more

Service

People report negative experiences with service, expressing extreme dissatisfaction and frustration. Many... See more

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the excellent... See more

Staff

Clients share ambiguous opinions on staff. Some reviewers praise the thoughtfulness, courtesy, and efficiency... See more

Customer service

Reviewers highlight negative aspects of customer service, citing very poor experiences. Many customers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

you guys should give up dates did not understand tracking would like to wear it to graduation .

Rated 4 out of 5 stars

Wow, I came in to leave a good review and I see so many had horrible experiences with them, Guess I was the lucky one? But my experiences was good, they answered my call, got my address changed from P... See more

Rated 1 out of 5 stars

The delivery driver attempted to deliver my package to the wrong house. Then stole my package after the pressed "delivered". Trying to contact the company but they are hiding. So I made a police repor... See more

Rated 1 out of 5 stars

Very disappointed with Gofo’s delivery service. My package was marked as delivered, but it was not delivered to the correct address, my mailbox, or my front door. I received no proper notification or... See more

Contact info

2.7

Poor

TrustScore 2.5 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thanks again to the delidriver who goes…

Thanks again to the delidriver who goes out of there way to make sure my packages are safe driver needs a raise every package I've received has been on my back door step and to get to my back door step is not easy I have a long bad driveway your driver always makes that extra effort to make sure my packages are safe thank you again

29 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look