Go Dive Reviews 

725
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking for a drysuit and I was able to call up and speak to GoDive over the phone to ask a few questions about the drysuit. Following purchase the item arrived extremely quickly (~48-72hr) and... See more

Rated 4 out of 5 stars

Super fast delivery - I ordered Tuesday lunchtime, and the items arrived before Wednesday lunchtime. Phoned then prior to placing the order and was told two out of four items were awaiting stock, bu... See more

Rated 5 out of 5 stars

Always a pleasure doing business with Go-dive I found the product I was looking for at the best price by far. Easy to purchase with quick delivery and regular updates of delivery status throughout th... See more

Rated 5 out of 5 stars

I would give Go Dive a 6 stars if I could. Absolutely amazing service, next day after I placed my order I got contacted with regards to one of the items not in stock, team went above and beyond tryi... See more

Company details

  1. Dive Shop
  2. Diving Club
  3. SCUBA Instructor
  4. Water Sports Equipment Rental Service

Written by the company

Our passion for diving, and delivering the best products, training and experiences, is reflected in the Go Dive team and the brands we stock. We aim to give as many people as possible the choice to access diving. You have our commitment as fellow divers that you will be satisfied with Go Dive. The store has grown over the years to become the largest dive shop in the UK with modern showroom and workshops close to J25 of the M1 on the border of Derbyshire, Nottinghamshire and Leicestershire. Go Dive stock equipment from all the main suppliers of SCUBA equipment including: Apeks, Scubapro, Aqua Lung, Fourth Element, Suunto, Otter Drysuits, X Deep, Cressi, Hollis, A.P.Valves, Oceanic, Typhoon, Faber, Luxfer and many more. Go Dive also have a lively club scene with a variety of UK dive trips, overseas trips and social events throughout the year. Our club night /pool sessions are always busy and are open to everyone, regardless of training organisation! See our dive club paged for further information.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

725 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(725)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very late been posted I even had to…

Very late been posted I even had to email to find where order was and was assured it was been sent that day, however still had to wait a further two to get. Email saying it’s been posted however item has still not arrived nearly 3 weeks later, won’t be using again

20 June 2024
Rated 1 out of 5 stars

Take the money, then don’t care

Ordered a dive computer and was told 7-10 days, fair enough. But it took 29 days to arrive. I had to repeatedly chase up delivery, because no one at Go Dive could be arsed to keep me informed. Even then return emails were simply, ‘we’re waiting for stock’, no apology, anticipated date or even a name.

I even contacted my credit company to initiate a refund. Very disappointing.

13 June 2024
Rated 5 out of 5 stars

I made a mistake with my order

I made a mistake with my order. Got in touch with a person who sorted it out. The item I required was out of stock. But they got in touch with the supplier and came back with a realistic delivery date which was meet.

5 June 2024
Rated 5 out of 5 stars

Great Drysuit Purchase Experience

I was looking for a drysuit and I was able to call up and speak to GoDive over the phone to ask a few questions about the drysuit. Following purchase the item arrived extremely quickly (~48-72hr) and although the item wasn't suitable (in terms of fit), a refund was promptly offered. Brilliant customer service so would have no issues purchasing from them again.

22 May 2024
Rated 1 out of 5 stars

Dry suit order not fulfilled after nine months

Yet again, the dry suit order that has not been fully fulfilled coming onto nine months set of dry gloves along with the dry suit,. Still waiting for the dry gloves from fourth element and Go Dive. Can’t believe there are bickering who is going to send them. I have now asked for a refund as I’m sick of the merry-go-round of lies are nothing a joke of a company.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Slick Service From Go Dive!

I was looking for an Ali 7 litre deco cylinder. The Go Dive website offered a great price and was easy to navigate. I Emailed to check the item was in stock and got a reply right back. From first looking at the site to delivery was just 2 days and the cylinder arrived well packed and in perfect condition. What more could you ask?

10 April 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look