Godex logo
Visit website

Godex Reviews 

1,004
•
TrustScore 2.5 out of 5

2.7

Currency Exchange Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I completed a crypto exchange on Godex and sent the coins as instructed. Hours later the order is still not finished and I have received nothing. I contacted support through the website contact... See more

Company replied

Rated 5 out of 5 stars

I'm editing my original 1 star and agitated review to 5 stars and high praise for Godex tech support. I had a $500 swap go awry because I failed to enter the exact number of tokens being swapped. I... See more

Company replied

Rated 5 out of 5 stars

This trasactitton has processed perfect. Unfortunately I have been trying to contact regarding a trasaction on 19/10/22 and although it looks completed the XMR is not in the wallet. I really need h... See more

Rated 1 out of 5 stars

I Go to Web site and use the converter to see how many Monero i would get for 1 BTC, it says 250 approx, I Go To Google and check How Many MONERO For 1 BTC and Says 259, RIGHT THERE I Would SAY They... See more

Company replied

Company details

  1. Currency Exchange Service
  2. also in
  3. Financial Consultant

Written by the company

A private and fast cryptocurrency exchange platform with no registration required. Swap over 893 coins in a couple of clicks securely and anonymously.

Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(1,004)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

godex.io is the goat

I have used Godex.io for exchanging to XMR for investment purposes for months now, and this is by far the fastest exchange that I have found.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

It's when you have an issue that…

It's when you have an issue that requires support where a company truly shows its colors!
I've had dozens of successful transactions, my latest had an issue, godex support was right on it and fixed it!!
I'll highly recommend the service!!
Norman

3 September 2021
Unprompted review
Rated 5 out of 5 stars

Yet to receive my btc for close to 3 hours now.

Excellent team at godex. Recent experience is 5 stars from me.

Perfecto!!!

10 August 2021
Unprompted review
Godex logo

Reply from Godex

Dear Isaac,

Thank you for your positive (we hope we understood it correctly) feedback!
However, the number of stars given somewhat confuses us and suggests that you are dissatisfied with something. We will be happy if you contact us via support@godex.io - we will do our best to make your experience of using Godex even better!

Rated 5 out of 5 stars

$500 recovered

I'm editing my original 1 star and agitated review to 5 stars and high praise for Godex tech support. I had a $500 swap go awry because I failed to enter the exact number of tokens being swapped. I honestly believed that all that mattered was the exact quantity that actually arrived. The contact page on the Godex site did not function leading me to believe I was SOL. I shared my frustration on Trustpilot and gave Godex a single star.
To my surprise tech support answered my review within minutes and proceeded to conjure wizardly blockchain magic and ultimately recovered my 500 bucks.
Whoever this person is in tech support has my respect and appreciation...and deserves a raise

16 July 2021
Unprompted review
Godex logo

Reply from Godex

Hi David,

Thank you for your feedback.
We sincerely apologize for possible inconvenience caused!
In order to resolve the issue as quickly as possible and get your transaction back on track, please contact us via support@godex.io and provide us with the Order ID you are experiencing issues with.
Once we have that information, we can assure you that our support team will investigate your case promptly.

Looking forward for your reply!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look