While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,792 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often praising the appealing scents and the positive effects on their skin. Many find the fragrances long-lasting and receive numerous compliments when wearing them. However, some people were dissatisfied with the payment process, reporting billing discrepancies and difficulty canceling subscriptions. There are also mixed opinions regarding order and delivery services, with some experiencing significant delays and issues with tracking information, while others received their products promptly.

What people talk about most

Product

Users describe positive interactions with the product. Many customers love the scent, describing it as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the pleasant and... See more

Order

Clients share ambiguous opinions on order. Many customers report significant issues, such as orders not being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting charges they did... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more. I’ve tried to contact the... See more

Rated 3 out of 5 stars

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers... See more

Rated 4 out of 5 stars

The frequency of the orders are to much for me. But your attention to my concern was very refreshing. Got to love smaller ran business.

Rated 3 out of 5 stars

The perfume and oil are great. They delivery took forever. Took almost a month when I paid for 2 day express delivery.


Company details

  1. Perfume Store

Written by the company

Our team of dedicated perfumers, fragrance experts, and olfactory enthusiasts united with a shared vision - to craft a perfume that offered a bespoke scent experience while enhancing individual allure. After countless hours of research, formulation, and meticulous testing, Goda was born, encapsulating the culmination of our dedication and passion for the world of allure and fragrance.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Taken payment without authorization

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more.
I’ve tried to contact them and tried to stop subscription but not allowing me too.
Any one else had the same issue ?

14 May 2026
Unprompted review
Rated 1 out of 5 stars

I placed one order for the Goda Oil and…

I placed one order for the Goda Oil and I have been charged 3 times over 200 dollars for one order that should have been $59.23 not including shipping. This is the worst experience I have ever had ordering a product. I've call wanting my money back, I no longer want the product and heck I still haven't received it and I placed the order on April the 14th and since then I have been charged two more times.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

I cancelled my order and subscription…

I cancelled my order and subscription and removed my credit card off the file. They confirmed the cancellation via email and the next month, my card was charged and I received another shipment. When you can't contact a business by phone, that should be sign to not purchase. I have contacted the Better Business Bureau to complain about this company.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Such a girl

Promo was inviting and desirable, ordering was simple without added distractions, delivery was fast and when I started using the product, friends wanted to hold me with a smile telling me I smell nice... a very happy customer I am!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

DONT BELIEVE THE HYPE!

BEWARE- GODA Another auto subscription enrollment scam. I ordered a onetime gift without a subscription plan and waited over a month for gift to arrive and then was notified next shipment was scheduled. Contacted GODA Support to cancel and got the typical auto reply "We're busy but will reply soon" & "will refund a % of the cost with cancelation"

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam!!!

My wife did not intentially sign up for a subscription but got advised she was about to get sent more product. She contacted Goda and they acknowledged, but didn't cancel the delivery, which we were advised had been sent out the following day. We then tried canceling the subscription on the website, but there is no way to do it. They locked us in and conned us, then left us with no choice except to cancel our visa card to stop them sending us stuff. A total con!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Order this … tracking link doesn’t work
Then they tell me it was delivered by fedex
I checked my mailbox and ring camera doesn’t show
No delivery
I ask for my money back because I placed this order last month and was told no because it said it was delivered
I contacted the postal service and FedEx
They both do not have proof of delivery and I also paid for the secured delivery fee I just want my money back because I feel like this is a scam

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I love the scent and the body oil omg…

I love the scent and the body oil omg I've been telling all my friends I think 3 of my friends made their orders this month . I've gotten so many compliments while out shopping and I tell them all about this omg scent ❤️❤️❤️❤️❤️

13 May 2026
Unprompted review
Rated 3 out of 5 stars

Ok its possible my multiple sclerosis…

Ok its possible my multiple sclerosis affecting me or goda perfume. Every time i put some on, my body temperature goes to immediately hot!!! The depths of hell hot. So hot, due to multiple sclerosis i cant regulate my body temp already. But wheew the goda seems like im burning in heater!!?? So i cant use it anymore? Refund??

11 May 2026
Unprompted review
Rated 1 out of 5 stars

I have paid over $400 for products I…

I have paid over $400 for products I have never received. I have also been tricked into a subscription I did not intend to have and then couldn’t cancel it. I have never received any products. Scammers

14 May 2026
Unprompted review
Rated 1 out of 5 stars

-5 if I could.

Terrible company! I placed an order in March and before I ever received that order, they charged me for a second order (that I had cancelled on their site). I received both orders 2 weeks ago. Now they won’t respond to returning the 2nd order. Emails are unanswered. I would give them a -5 if I could.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

I was ok at first then I checked my…

I was ok at first then I checked my acct and I called to cancel.. they apologized that they would give me $5:00 credit instead they charge me a $43.00 again all they do was s steal you ur money even charging 2 or 3 times in a month.. scam 100% I have copies of bank statement..

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Refusal to cancel subscription?

Allergic reaction to product, they are refusing to cancel a subscription I didnt realize your signing up for in the first place. Offering 1/2 off pricing,and a subscription you cant cancel. Please use caution. I had to take extreme measures to stop shipments.

13 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look