GoBolt gave me a time range for delivery of my new IKEA mattress (and removal of the old mattress) between 3:00pm and 5:00pm. At 1:12 pm they texted me to say they'd arrived. No advanced communication... See more
Location
Switch locationNumber 5 Road 11511, V7A 4E8 Richmond, British Columbia, CA
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See what reviewers are saying
My Vancouver Townhouse address doesn't show up on Google Map. Good Protein put an adjacent address on the package. This was not going to work. I changed the address and left delivery instructions. You... See more
Zoheeb S made such a great impression today. I forgot to change my address for my order having recently moved. When he found out he offered to swing by my new address 45 minutes away on his way home.... See more
The delivery drivers were communicative and flexible. I was scheduled for a later delivery and they called and offered to drop it off earlier while they were in the area. It worked out great and they... See more
Company details
Written by the company
GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.
Contact info
Number 5 Road 11511, V7A 4E8, Richmond, British Columbia, Canada
Hasn’t replied to negative reviews
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Excellent service - Vancouver, BC, Canada
Gurjeet & Seman delivered items I ordered from IKEA. Very professional, and cooperative.
The driver was considerate
The driver was considerate, friendly and respectful. He was in the area earlier than my time slot and called to see if that worked for me. This did work nicely.
Good service!
We received text updates on the delivery status which let us know where the delivery team was and how soon they would be at our door. The service was fast & griendly, and the two gentlemen who delivered our items, Smeep & Seman, were really courteous and helpful. Good service!
Trash 🗑️🗑️🗑️ company
Trash 🗑️🗑️🗑️ company. Stole my package and tried to “reschedule” delivery 7 times and customer service is terrible too. Not apologetic for their trash service and is no help.
Lulu package delivered to the side of…
Lulu package delivered to the side of my home next to our garage door, not my front door which is clearly marked. Luckily my neighbor spotted a package near our garbage and recycling bins. Unclear why they delivered to the side of the house but they've done this twice. Not impressed with their service. This never happens with any other delivery (Fedex, Amazon, or Purolator).
Order wasn't moving
My Lululemon online order was purchased on Aug. 30. GoBolt tracking indicate on Sept. 1 & 3 & 5 "The order has been rescheduled for another delivery date".
ON TIME!
Just wanted to say thank you for the couch delivery today. I received an email about the date/ time for the delivery and the tracking time was pretty accurate.
It took the driver only couple minutes to unload the eleven boxes to my garage gate.
I will recommend Go Bolt services to family and friends.
Six hours of you are next texts
Six hours of you are next texts. Tracking the truck shows it is moving away from my location and there is zero ways to contact the company. Worst delivery experience ever!
Best delivery service we have ever had
Best delivery service we have ever had, seriously.
I want to buy stock in your company!
So satisfied.
Thank you to your amazing delivery team!!
👍🏻👍🏻 two thumbs up
Preetkamal singh was quick and professional. Got a call 20 mins before the delivery and everything was efficient and friendly.
Clear communication and timely delivery
Good advance notification of were the shipment is at and when to expect it.
Delivery fellow did a great job
Delivery fellow did a great job. The live tracking option is a bonus.
Most terrible courier I experienced…
Most terrible courier I experienced ever. Unbelievable both Lululemon and Holt Renfrew are using them.
The driver threw my package from Lululemon on the ground outside of my building without buzzing or message notification. The package definitely got stolen.
Package often not delivered as agreed!
I live in a DT Vancouver condo and often order expensive apparel to be delivered to my unit via a large popular clothing company. To be clear...the purchase price of my items includes having the item delivered to my DOOR. Already, GoBolt has simply tossed my packages into our common lobby 4 times this year (so far). The value of my purchases range from $100 to $300 in value. With some diligent effort, my common lobby is somewhat accessible to strangers who could have full access to my items placed in the open. Furthermore, there are hundreds of residents in my building who could potentially take my packages either by mistake or theft. Important to note, I am not easily ambulant so needing to take an extra trip (even to the lobby) is somewhat painful vs what other people experience. Lastly, other organizations like Amazon, Canada Post, and local grocers, who do the same job as GoBolt, deliver to my door without any issue or putting my purchases at risk. GoBolt... get your act together and do your job!
Terrible
Both times it has been stated that package must be left at suite door and it has not been. The most recent package the driver had the audacity to argue over the intercom directory. Terrible service.
Prompt and Secure
Delivery was prompt and package left right by apartment door, which is more secure than in building lobby.
Thank you.
Awesomeness
The gentlemen that did the delivery and install were fantastic, an asset to your company!
Very good delivery service
On time, professional & helpful delivery staff
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