GoBolt - YVR Reviews 166

TrustScore 3.5 out of 5

3.5

Number 5 Road 11511, V7A 4E8 Richmond, British Columbia, CA


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See what reviewers are saying

Rated 1 out of 5 stars

GoBolt gave me a time range for delivery of my new IKEA mattress (and removal of the old mattress) between 3:00pm and 5:00pm. At 1:12 pm they texted me to say they'd arrived. No advanced communication... See more

Rated 5 out of 5 stars

My Vancouver Townhouse address doesn't show up on Google Map. Good Protein put an adjacent address on the package. This was not going to work. I changed the address and left delivery instructions. You... See more

Rated 5 out of 5 stars

Zoheeb S made such a great impression today. I forgot to change my address for my order having recently moved. When he found out he offered to swing by my new address 45 minutes away on his way home.... See more

Rated 5 out of 5 stars

The delivery drivers were communicative and flexible. I was scheduled for a later delivery and they called and offered to drop it off earlier while they were in the area. It worked out great and they... See more


Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping Service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

  • Number 5 Road 11511, V7A 4E8, Richmond, British Columbia, Canada

3.5

Average

TrustScore 3.5 out of 5

166 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The driver was considerate

The driver was considerate, friendly and respectful. He was in the area earlier than my time slot and called to see if that worked for me. This did work nicely.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Good service!

We received text updates on the delivery status which let us know where the delivery team was and how soon they would be at our door. The service was fast & griendly, and the two gentlemen who delivered our items, Smeep & Seman, were really courteous and helpful. Good service!

15 September 2024
Unprompted review
Rated 1 out of 5 stars

Trash 🗑️🗑️🗑️ company

Trash 🗑️🗑️🗑️ company. Stole my package and tried to “reschedule” delivery 7 times and customer service is terrible too. Not apologetic for their trash service and is no help.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Lulu package delivered to the side of…

Lulu package delivered to the side of my home next to our garage door, not my front door which is clearly marked. Luckily my neighbor spotted a package near our garbage and recycling bins. Unclear why they delivered to the side of the house but they've done this twice. Not impressed with their service. This never happens with any other delivery (Fedex, Amazon, or Purolator).

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Order wasn't moving

My Lululemon online order was purchased on Aug. 30. GoBolt tracking indicate on Sept. 1 & 3 & 5 "The order has been rescheduled for another delivery date".

31 August 2024
Unprompted review
Rated 5 out of 5 stars

ON TIME!

Just wanted to say thank you for the couch delivery today. I received an email about the date/ time for the delivery and the tracking time was pretty accurate.
It took the driver only couple minutes to unload the eleven boxes to my garage gate.
I will recommend Go Bolt services to family and friends.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Most terrible courier I experienced…

Most terrible courier I experienced ever. Unbelievable both Lululemon and Holt Renfrew are using them.
The driver threw my package from Lululemon on the ground outside of my building without buzzing or message notification. The package definitely got stolen.

28 July 2024
Unprompted review
Rated 1 out of 5 stars

Package often not delivered as agreed!

I live in a DT Vancouver condo and often order expensive apparel to be delivered to my unit via a large popular clothing company. To be clear...the purchase price of my items includes having the item delivered to my DOOR. Already, GoBolt has simply tossed my packages into our common lobby 4 times this year (so far). The value of my purchases range from $100 to $300 in value. With some diligent effort, my common lobby is somewhat accessible to strangers who could have full access to my items placed in the open. Furthermore, there are hundreds of residents in my building who could potentially take my packages either by mistake or theft. Important to note, I am not easily ambulant so needing to take an extra trip (even to the lobby) is somewhat painful vs what other people experience. Lastly, other organizations like Amazon, Canada Post, and local grocers, who do the same job as GoBolt, deliver to my door without any issue or putting my purchases at risk. GoBolt... get your act together and do your job!

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Both times it has been stated that package must be left at suite door and it has not been. The most recent package the driver had the audacity to argue over the intercom directory. Terrible service.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and Secure

Delivery was prompt and package left right by apartment door, which is more secure than in building lobby.
Thank you.

11 July 2024
Unprompted review

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