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Goblin Gaming Reviews 

24,162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and wide range of stock, often finding items in perfect condition. Many people highlight the competitive and great prices, often noting significant savings compared to other retailers. Reviewers frequently commend the fast and reliable delivery service, with products arriving quickly, well-packaged, and often ahead of schedule. However, some customers also noted occasional issues with delivery times, with orders sometimes arriving later than expected or requiring follow-up. A few people mentioned specific instances where items were lost in transit or dispatch was not as prompt as desired.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent condition of items upon... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the incredibly fast and... See more

Service

Consumers find service to be positive, consistently reporting excellent and first-rate experiences. Reviewers... See more

Price

People report positive experiences with price, consistently finding them to be competitive and offering good... See more

Order

Customers had positive experiences with order, frequently praising the ease of the ordering process, accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie,... See more

Company replied

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

This is the third time I've gone with Goblin Gaming for new Edition Warhammer 40k orders. Everytime it's been easy, well stocked and competitively priced. Delivered the Mobday morning following the... See more

Company replied

Rated 5 out of 5 stars

I placed a long standing pre-order in February 2026, for approx 23 items, from a well known wargames outlet, they had considerable issues getting the new releases to Goblin gaming, the staff kept me u... See more

Company replied


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(24,162)

425 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered my products a week ago and…

I ordered my products a week ago and due to a mistake on their part they are only just shipping them now. I rescieved no update on my products and had to email them for them to realise their mistake.

27 May 2026
Unprompted review
Goblin Gaming logo

Reply from Goblin Gaming

Morning Jedio,

I think there may have been a misunderstanding on the reply to your email. The error you're referring to was related to the incorrect information about the items on your order being a backorder, when in fact they had been restocked earlier that day.

The order was then dispatched yesterday afternoon.

I'm happy to go over this in more detail, and I apologise for the misunderstanding caused.

Paul

Rated 5 out of 5 stars

Brilliant

Fantastic experience buying from Goblin Gaming! I pre-ordered a Warhammer 40K Kill Team box and it was dispatched the day before release and was delivered on launch day. Their customer service was excellent. I used an old payment method with my old address attached and they very quickly got back to me, changed my address, and even directed me to how to update my address! I will definitely be ordering from them again.

29 May 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you! We love being part of people's hobby journey and we really appreciate the review.

Paul

Rated 5 out of 5 stars

Always great stocks and prices of the…

Always great stocks and prices of the latest and greatest from the work of table top miniatures and gaming. My first port of call for new GW releases, and stocking up on essential hobby supplies.

22 May 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you so much! Really pleased we could get your order to you. Happy hobbying!

Paul

Rated 5 out of 5 stars

Goblin Good

I regularly buy miniatures from Goblin Games. Buying with confidence the order will arrive as expected and should I have any issues. I can contact their customer support and get a human response.

Good website, decent prices and a fantastic customer service team.

28 May 2026
Goblin Gaming logo

Reply from Goblin Gaming

Five stars, thank you! We hope the hobby pile is growing in a very satisfying direction.

Paul

Rated 5 out of 5 stars

Great price, great customer service.

I pre-ordered a Warhammer Kill Team box in a hurry only to find that my payment method had my old address attached to. Goblin Gaming's support replied to my query very quickly and not only sorted it out in one email, but we're able to tell me where the old address needed to be changed. The item itself was posted the day before release and I received it the morning of release. The box was the cheapest I could find it and postage was free as well. I will definitely be buying from them again.

22 May 2026
Rated 5 out of 5 stars

Great service

Great service - delivery is always speedy and every time I've contacted them they've been responsible and super helpful! One of my go-tos for miniature purchases!

21 May 2026

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