Goat Insurance Reviews 25

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I had a great experience with Goat Insurance. Took out a fleet policy with these guys and wanted to set up on finance. Shakeel made this process quick and easy with amazing service. Would recommen... See more

Rated 5 out of 5 stars

Was comparing different companies to get quotes for my business, but Goat Insurance and Ajay especially stood out for me. He made the process extremely smooth and stress free. He also offered me the m... See more

Rated 1 out of 5 stars

Unlike the other paid reviews this is a genuine one I suggest if you work for a living and value your earnings then I suggest you stay well clear of this company They will be on the phone constant... See more

Company replied

Rated 5 out of 5 stars

Awesome service. So knowledgeable and approachable. We required a specialist fleet hire insurance, no other broker seemed to understand our business model. Adam took the time to listen to us, build... See more

Company details

  1. Insurance Broker

Written by the company

At GOAT Insurance, we specialise in straightforward, reliable commercial insurance tailored to the real-world needs of UK businesses. Whether you’re a startup, sole trader, or managing a growing fleet, we provide expert advice, flexible options, and protection that scales with your success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing experience

I had a great experience with Goat Insurance. Took out a fleet policy with these guys and wanted to set up on finance. Shakeel made this process quick and easy with amazing service.

Would recommend Goat very highly!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Had great service from Ajay

Had great service from Ajay, was able to review my policy and ensure that I was covered for what I needed and explained the level of cover, would highly recommend his services.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent brokers

Unlike the other paid reviews this is a genuine one
I suggest if you work for a living and value your earnings then I suggest you stay well clear of this company
They will be on the phone constantly wanting your money but when returning it will take over 2 months to which your having to chase it up yourself rather than them. Then when asking for a breakdown of how they have came up with a figure they will not even bother replying.

5 March 2026
Unprompted review
Goat Insurance logo

Reply from Goat Insurance

Dear Naz

Thank you for leaving feedback and I have personally looked into your comments. Just to be clear, all of the reviews we have received are directly from consumers.

You requested property insurance over the Xmas period which is what we provided.

Within the new year you advised the property had been sold and gave evidence to support this.

We then approached the insurers who agreed to cancel the policy and then back date to the date it was sold.

you therefore received a greater return than should be due.

We are confused about the comments as you received a greater return than should have been allowed

As a firm in a heavily regulated industry, we always follow the correct steps and fundamentally and categorically refute the negativity we have been described as showing in this situation.

Rated 5 out of 5 stars

Hassle free experience and competitive price

Was comparing different companies to get quotes for my business, but Goat Insurance and Ajay especially stood out for me. He made the process extremely smooth and stress free. He also offered me the most competitive price on the market I could find and made sure to leave no box unticked. Great staff and great company. Thanks!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently contacted an insurance…

I recently contacted an insurance company while looking for new quotes and was very impressed with the experience. The representative was professional, knowledgeable, and took the time to clearly explain my options without any pressure. Everything was handled efficiently, my questions were answered thoroughly, and the whole process felt straightforward and stress-free. I’d happily recommend them to anyone comparing insurance quotes.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Wow what a great experience it was…

Wow what a great experience it was nothing but a pleasure talking to one of the workers at goat insurance oshae was nothing but happy to help and guide me through the whole process when i say he was polite and patient and helpful i mean it he helped me out massively getting me to the end goal and i could not be even more happy i will definitely recommending him to my other business partners in the nearest future going forward so many thank you goat insurance & thank you oshae.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service. Recommend

Needed cover sorted quickly and Ajay handled everything efficiently. He responded quickly to calls and emails and kept me updated the whole way through. Made what can normally be a stressful process feel easy. Thanks again Ajay!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. So knowledgeable and approachable. We required a specialist fleet hire insurance, no other broker seemed to understand our business model. Adam took the time to listen to us, build a policy requirement plan and then approach insurers with the plan.

Excellent service from start to finish.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Very Good Service

Would highly recommend Goat Insurance, very helpful and professional. We have been dealing with Adam and his staff for over three years and they have always stood head and shoulders above the rest. They have always offered unparalleled service and very competitive in the market.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Goat Insurance…

I cannot recommend Goat Insurance highly enough! As a small business owner, having reliable and comprehensive insurance coverage is essential to my peace of mind, and Goat Insurance has consistently delivered.

I had the pleasure of working with Adam, who provided exceptional customer service from start to finish. He was professional, attentive, and went above and beyond to ensure that my unique business needs were met. His expertise and guidance made the entire process seamless and stress-free.

The claims process at Goat Insurance is smooth and efficient, and I appreciate the personal touch that their team brings to every interaction. What's more, their coverage options are flexible and tailored to my specific requirements, giving me confidence that my business is protected in any situation.

Overall, I'm thrilled with my experience at Goat Insurance and would recommend them to any business owner in need of first-rate insurance coverage. If you're looking for a company that truly understands and values their clients, look no further than Goat Insurance and their fantastic team, especially Adam!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Great team over at GOAT Insurance

Great team over at GOAT Insurance. They’ve supported our various companies for some years now and always deliver what they say. Transparent, trustworthy and a tested team of professionals. Couldn’t recommend them enough as they all work hard under Adam Watts who’s been a great advisor to us over the years.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service and support

We have used Adam and the team at Goat for our business insurances for well over a decade, the service and support they offer is superb.

We are a UK based SME manufacturer that also exports goods and at Goat they can advise on the best product for the current business situation/work type. In our small group of companies over the years we’ve had between 20 and 70 staff, we’ve had everything from small accidents in the workplace to big accidents in the fleet car policy and we also had a major incident that caused business interruption insurance claim too…and I’ve even been flown home with medical support on the group travel policy. So over this time then we’ve had our string of bad luck but on every occasion Goat have supported us through the difficult times. In the event of a claim you speak to their dedicated team and are not on hold a call centre…surely this is priceless!! Thank for your support. Jack at The Innovation Engineering Group Ltd

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Adam and The Team!

Adam and his team are absolutely on the ball. They always find me policies with the best price and best cover. I cannot fault the team and I recommend them always!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Very gud experiance with…

Very gud experiance with faraz...sorrted my insurance policy out straight away...very proffesional service..would use this company again for renewal...highly reccomend them

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing trustworthy and reliable service

Amazing service. The firm takes pride in its strong customer relationships and builds trust and confidence and helpful partnerships that it’s very difficult to match with other brokers. I have a large portfolio and have worked with numerous brokers over the years but this firm is the best I’ve worked with and have been with them for over 10 years now and cannot think of changing or going elsewhere at all

2 June 2025
Unprompted review

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