Goat Gifts Reviews 

850
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and unique products, often noting their excellent quality and how well they are packaged. Many people highlight the quick and timely delivery service, with items arriving as arranged and often cheering up recipients. Reviewers frequently express satisfaction with the overall service, finding the ordering process easy and readily recommending the company to others. However, some customers also noted issues with delivery, experiencing delays or items not arriving on their requested date, which sometimes led to disappointment.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight and satisfaction... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and timely delivery of their... See more

Order

Customers had positive experiences with order, finding the process extremely easy and straightforward, with... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Service

Clients share positive opinions on service, with many reviewers expressing happiness and satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful products with fair pricing, quick delivery times and well packaged. Rather than buying real cut flowers that look rubbish after a few days, buying these Blue glitter roses means my Fiancee... See more

Rated 5 out of 5 stars

It was great to find a product that matched what was required, which included a good selection of items for a decent price. ie, teddy, chocolates, flowers n card. Wonderful service and quick despatc... See more

Rated 5 out of 5 stars

I ordered a chocolate bouquet for my daughters birthday and all I can say is WOW It is absolutely beautiful Delivery was very quick Bouquet was packed very well especially as it was undamaged... See more

Rated 5 out of 5 stars

Accidentally put the wrong address luckily contacted before it was shipped but they got back so quickly. Delivery was quick literally was on her birthday. My aunt loved it all it was amazing, thank yo... See more


Company details

  1. Confectionery
  2. Gift Shop

Written by the company

A confectionary company, specialising in personalised gifts, creating the most unique and quality gifts for your loved ones every time!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

850 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(850)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered an anniversary gift of flowers

Ordered an anniversary gift of flowers made of soap, arrived on time but Card was addressed to someone completely different and flowers were broken several of them didn't even have sticks to hold them up. Very disappointed, won't be using them again.

25 June 2025
Rated 1 out of 5 stars

Recieved a melted bouquet of lindt balls

Recieved a melted bouquet of lindt balls. I sent an email.and had no response, so messaged through live chat. David was extremely rude and unhelpful. I expected due to the heat they would have packaged taking this into consideration as I have experienced with abel and cole, riverford, planthood, grubby (just to mention a few food delivery services I have used over the years). It felt like a 30min message battle where I was being accused of lying. Even when I asked if it's easy to open and re-package, I received an unhelpful and sarcastic response.
As a business owner I am often seeking companies from which I can send gifts to clients! 100% won't be using Goat gifts, waste of time and money.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

The website was very easy to navigate. I made an error with my order and their response was very quick and they resolved it immediately. (I contacted them on instagram)
I did nit physically see the items but the recipients really liked them
Thank you for a seamless experience

25 June 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery. Packaged well so arrived in a quality state. The handwritten card is a lovely more personal touch. The bouquet was a gift and they are absolutely over the moon with this gift. Thank you for a different gift.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great product. I’d added an incorrect postcode and emailed to explain my typo. Amended no problem. Kept informed and the gift was very well received. This will be my go to for gifts from now on

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Thank you gift for our wedding planner…

Thank you gift for our wedding planner and team . They were absolutely thrilled and sent pictures the bouquet looked so amazing and was something so beautifully different from the usual flower bouquets . Thank you so much for such a quick efficient service will definitely be ordering again in the future and will recommend you to friends and family.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good service ! ..... I chased them up by email and telephone for a missed delivery , only to find after a returned call by them that I was wrong .... it was for the following day . Embarrassing for me , but they were very polite when pointing out my error . The item turned up on time the following day all as promised .

7 June 2025
Unprompted review

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