Goat Gifts Reviews 

851
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning presentation and wonderful quality of the unique chocolate bouquets, noting they make fantastic gifts for birthdays and special celebrations. Buyers often mention that the online ordering process is very straightforward, while appreciating the fast dispatch times. People consistently highlight how pleased recipients are with these special presents. However, some customers also noted issues with delivery delays or packages not arriving on the exact requested date. A few reviewers experienced problems where shipments arrived later than expected, causing disappointment and frustration for important family occasions.

What people talk about most

Product

People report positive experiences with product, highlighting the beautiful presentation and excellent... See more

Delivery service

Consumers find delivery service to be efficient, noting that packages are typically delivered promptly on the... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to navigate and the checkout... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the beautiful and... See more

Service

Reviewers mention positive feedback about service, highlighting quick despatch, timely delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful products with fair pricing, quick delivery times and well packaged. Rather than buying real cut flowers that look rubbish after a few days, buying these Blue glitter roses means my Fiancee... See more

Rated 5 out of 5 stars

It was great to find a product that matched what was required, which included a good selection of items for a decent price. ie, teddy, chocolates, flowers n card. Wonderful service and quick despatc... See more

Rated 5 out of 5 stars

I ordered a chocolate bouquet for my daughters birthday and all I can say is WOW It is absolutely beautiful Delivery was very quick Bouquet was packed very well especially as it was undamaged... See more

Rated 5 out of 5 stars

Accidentally put the wrong address luckily contacted before it was shipped but they got back so quickly. Delivery was quick literally was on her birthday. My aunt loved it all it was amazing, thank yo... See more


Company details

  1. Confectionery
  2. Gift Shop

Written by the company

A confectionary company, specialising in personalised gifts, creating the most unique and quality gifts for your loved ones every time!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

851 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(851)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing bouquet 💐

Absolutely made up with my bouquet , arrived next day as stated , with no issues . Would definitely recommend and reorder from them .
My sister is going to love it 😀

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing gift!

I ordered extra large and it was stunning! A great idea for a different type of bouquet. It gave it for a sixteenth birthday and the recipient loved it!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

My wife loved the bouquet

My wife loved the bouquet. Being a man I thought the flowers were going to be real and was worried about what state the would arrive in. The artificial roses were great, very well made and with the choclates it was very good.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Still didn't receive my order

Still didn't receive my order.
What I have to do now?

15 March 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi,

As per the tracking, Royal Mail tried to deliver but no one was home multiple times. They then got delivery information provided to them asking for delivery at a later date.

If you need further assistance, please contact support@goatgifts.co.uk

Kind regards

Rated 1 out of 5 stars

Ordered from the company based on…

Ordered from the company based on reviews. Order didn't arrive, no response from the company on phone or email.

Warning, I suspect this could be a scam company so try to speak to a person before you pay any money.

I have emailed support and left messages on the website phone number. No response from anyone. Check the delivery, it wasn't the order or correct name so the gift was not delivered. If this is a valid company why won't they respond to my emails of return my calls? I have sent multiple emails with screenshots showing the order was not delivered.

8 March 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi,

Your order was delivered on the 12th (as per your preferred delivery date) and we have no emails or calls that have not been responded to and none of which from yourself.

Of course we are not a scam company as can be seen for our many years of trading, not only on our website but on various other platforms, so please ensure all information is in hand before leaving such a review.

Please email support@goatgifts.co.uk if you require any further assistance.

Update - we have no emails or calls from yourself. We have asked you to email again on support@goatgifts.co.uk but still nothing. We of course would love to assist you further but have no communication from yourself. The tracking clearly shows delivered to the address provided with photo proof on the 12th as requested.

Kind regards

Rated 5 out of 5 stars

Fantastic Gifts

Beautiful gifts, lots of variety. I bought this for my mum and she absolutely loves it. Delivery was early and all round fantastic service.
Definitely recommed

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Gorgeous

Absolutely Gorgeous, I asked for yellow roses and wow at first I thought they were real when my mother showed me, my mother loved it and I will definitely order from Goat Gifts again and recommend 100%
Thank you

5 March 2025
Unprompted review
Rated 4 out of 5 stars

Kinder Assorted Explosion Bouquet

Kinder Assorted Explosion Bouquet. Very good value for money, I have bought this for my daughters birthday as she's partial to a bit of chocolate 🍫 this is arranged really nicely in a flower box, arrived quickly but it did have a fine white dust on it (easy to wipe off though)

4 March 2025
Unprompted review
Rated 5 out of 5 stars

So pleased

So pleased. The chosen item was better than the photos. The whole process was so smooth. I definitely recommend in terms of quality and price.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

My first time using your gift site

My first time using your gift site, but my friends were absolutely delighted with the gift, contents and presentation.
Will definitely use your site again.
Remember weekday deliveries only.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Delivery delay

It was delivered 3 days after Valentine's day. I contacted the company by e-mail and chat and had no answer at all. Terrible service!

14 February 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi Dan,

Sorry to hear this. If you ordered after the 8th February - it was made clear it wouldn’t arrive in time for Valentine’s Day.

In regards to the email and chat, we haven’t received any chat or emails as they are monitored daily. Please ensure you have emailed support@goatgifts.co.uk and we will be happy to assist.

Kind regards

Rated 5 out of 5 stars

Perfect chocolate bouquet

I needed these chocolate bouquets delivered quickly. Simon at customer service was great. Very prompt and courteous service. I would definitely recommend this company and I’ll certainly be ordering again in the future. ⭐️⭐️⭐️⭐️⭐️

21 February 2025
Unprompted review

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