Goalkingdom Reviews 90

TrustScore 2.5 out of 5

2.5

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See what reviewers are saying

Rated 5 out of 5 stars

My Red Adidas Oasis jacket came in about a week ( free shipping) . I’m 6’6” so i was concerned about the sizing, but I got a 2XL and it fits great. I definitely recommend.

Rated 1 out of 5 stars

Oh man where to begin, the jerseys are not replicas or authentic, THEY ARE FAKE They guaranteed 3-8 business days for expedited however it's been almost a month. Customer service is non existent, t... See more

Rated 1 out of 5 stars

Everything is wrong with this company. I've contacted them half a dozen times through various channels - Chat feature on their website, email form via website, facebook messenger, Instagram DMs,... See more

Rated 3 out of 5 stars

Ordered a long sleeve shirt, received a short sleeve. Emailed support several times for an explanation and a replacement but got zero response. I've seen a few reviews with the same problem. So obviou... See more

Company details

  1. Soccer Store

Written by the company

Welcome to Goal Kingdom, your one stop shop for all your football (soccer) wear. Shop with confidence and join the Kingdom by showcasing your love for the beautiful game!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

90 reviews

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Rated 1 out of 5 stars

Horrible service

Been one month and no show of the shirt I ordered. Messaged twice to customer services and have got no reply. I don't usually leave reviews but this is just ridiculous. Don't use this site to order anything. At this point I will be lucky to get what I ordered.

14 August 2024
Unprompted review
Rated 1 out of 5 stars

horrible

customer service never got back to my email when it took two months to receive it and Secondly I ordered what was advertised and didn't get what they had on there..terrible and I wouldn't recommend or order from them again.

26 June 2024
Unprompted review
Rated 1 out of 5 stars

This place is a nightmare

This place is a nightmare.

Took 2 months to get my item, I emailed them 5 times to cancel the order, but not one response. It came in and was poor quality and fake. Finally, after 4 months my bank refunded me the amount.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Everything is wrong with this company

Everything is wrong with this company. I've contacted them half a dozen times through various channels - Chat feature on their website, email form via website, facebook messenger, Instagram DMs, emailed back from my confirmation email. RADIO SILENCE.

I paid for expedited shipping to get it by this weekend for a birthday gift and it has not even been shipped yet.
Used their chat function, emailed a tonne of times. There is no phone number for assistance.

Going to dispute the charge and contact the better business bureau.
STAY AWAY FROM THIS COMPANY.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Order not shipped and no answer to emails

Ordered July 1. Order not yet shipped as of July 19 and no response to my email inquiries.

Will be filing a fraud claim with VISA and with the Consumer Protection Bureau of BC.

Very disappointing.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Unacceptable customer service

Unacceptable customer service. Requested a refund twice after waiting weeks for this to be shipped after paying for express shipping. They decided to then ship it anyway and have still avoided responded with a refund for the express shipping since this did not meet anywhere near express. Ordered July 2 and received July 18. Unacceptable.

18 July 2024
Rated 1 out of 5 stars

Do not order from them!!!!

Do not order from them. This is your warning. purchased two jerseys from them and both were terrible quality. The lack of communication upon receiving the instructions to refund both jerseys are unacceptable. To top it all off, I provided proof that my refund delivered and they never game me my refund

12 July 2024
Unprompted review
Rated 1 out of 5 stars

Shipping timeframe and no reply

I ordered the shirt June 22 and it’s shipping only today July 12? I emailed got a reply saying shilling today we will provide you a tracking number once shipped never got anything sent another email as no reply from other one and a week later it is being shipped after the email was sent and still no reply.

12 July 2024
Rated 1 out of 5 stars

No Response, Will not Refund or Exchange

Ordered a jersey that did not fit, returned it within one day of receiving return instructions. It has now been nearly four weeks and I have not received any communication regarding a return or refund.

22 June 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent. Don’t even bother. Item showed in stock also paid for expedited 2-3 day delivery it’s been over a week - no contact with them order shows “ordered” no confirmation email but money was taken. Reached out on instagram no response. Honestly seems like the biggest scam of a site.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely loves it

I got a Mbappe france jersey, it's great that my daughter wanted a custom one. ...guess what I did....I bought one for her birthday and she absolutely loves it ❤️

23 June 2024

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