gname.com Reviews 213

I havent been able to login to gname.com for a while now and therefore i cant use the domains that i have listed there. Post login details i get back to the login page even though it says successfully logged in. I have also reported that i use one specific credit card for purchases on this website and it was compromised. Gname removed it from my account (delinked it). The payment i made from the card doesnt show on my account credit. How can i reach them to resolve these issues?

They say it takes 5 to 10 days to receive settlement funds from a domain sale, but in reality, be prepared to wait 18 to 21 days. Their supposed ‘review process’ takes two weeks alone. Wonder what they’re reviewing for that long

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UPDATE: UID as requested - 390412

My experience with Gname’s backordering system has been extremely negative and I cannot recommend their service.

I placed a backorder based on Gname’s prominent statement that an internal auction would only occur if another Gname.com User placed a competing backorder. In my case I was the only user who backordered the domain. However, when the domain was caught it was placed into a public auction instead.

Only later did I discover that Gname relies on small-print language stating that if the domain is caught by another registrar they may run a public auction. In practice those registrars appear to be part of Gname’s own catching network. As a result, the promise that auctions only occur when another “User” places a backorder is misleading.

Another serious issue is their handling of backorder deposits. Gname requires users to transfer funds in advance but no proper order documentation is provided at the time the funds are taken. Many other registrars avoid taking advance payments for backorders precisely to avoid these problems.

Trying to withdraw the unused deposit has been even more frustrating. The refund process is extremely bureaucratic and illogical. Despite the fact that Gname obviously has full records of incoming payments from their Customers to their own account, they are demanding that I provide confidential banking details to prove that I made the transfer.

In my case they already know exactly which account the funds came from because the payment was received and credited to my user balance. Requiring customers to disclose additional private banking information to retrieve their own money feels unnecessary and inappropriate.

Overall my experience with Gname has involved:

• Misleading communication about when auctions occur
• Backorder deposits taken without clear order documentation
• An unnecessarily complicated and intrusive refund process

Because of these issues I will not be using Gname again for domain backorders and would advise other investors to review the terms very carefully before depositing funds.

thank for the domain of enthiosys.com

I have reported the following domains for phishing providing ample evidence of phishing activity:
winzexo[.]cc
winzexo1012[.]to
vyroxo149[.]to
vyroxo[.]com
zetomax[.]cc
despite the evidence clearly showing them being spread via a malicious spam campaign urging people to hand over bank information for 2.5-3.2k usd, gname has taken no action. so thank you gname for harbouring scammers and criminals.

update: domains have been suspended, i will further improve the rating if the abuse team continue to suspend fraudulent domains i have reported. I met the Icann standards of proof for abuse and shouldnt need to escalate via a public review to recieve action.

Great customer service

GNAME is absolutely a fraudulent company! Without my knowledge or authorization, they intercepted transfer of my domain name from one company to another, then stole my domain name. Now they are demanding money for me to buy my own domain back!

Report these filthy thieves!

Never purchase from Gname. They will never send you email notification about your domain expiration and give your domain to someone else. They are very unprofessional and when you ask them for proof of email notification, they only send you their system notification. Worst domain name provider I have ever dealt with and I buy domain names for a living. Stay away from Gname

asked them to take down a website that copied ours and used our products and logos attempting to scam other customers and they responded quickly and took down the fraudulent website.

The Gname Team acted quickly and professionally in handling our request.
Their responsiveness and efficiency were truly impressive, and the matter was addressed without delay.
We sincerely appreciate their support and excellent service.

Customer support chat was very clear in helping me resolve my issue and connect my domain with external services

handled phishing website within a couple days.

Great to see that the domain has been placed on Client Hold. Transparency and accountability matter in e-commerce, and it’s reassuring when proper action is taken. A positive step toward a safer and more trustworthy online marketplace. Kind regards /Ulf

This company was very fast in dealing with a fake website which included our logo and products.

Very satisfying

If I could give GName.com a 0/5 I would!

I was trying from February 13-14, 2026 to submit a Help Ticket on GName.com in order for USD $ 8.58 that I deposited for a failed backorder to be refunded me.

I have had no ends of problems in trying to send this Help Ticket. First they wanted me to enable Multifactor Authentication(MFA), which could not be done using the method they described, then they wanted me to provide proof of the deposit that was made via Paypal…which I provided.

They then told me that that proof of deposit couldn’t work and I had to submit a Help Ticket then I was told that since I didn’t submit the MFA using their method I would have to enable my phone to be used as a security measure… then they told me this couldn’t be done- they claim due to a time zone difference.

Additionally they have archaic methods of requesting that an email be verified with a code that disappears after 60 seconds before transmitting the Help Ticket..no matter what “solution” they derived, the requirements could not be humanly met.
I feel that GName.com just wants to create problems so as to prevent their customers from withdrawing their deposits.

I’ve spent over 5 hours with this company and they are still unable to refund me my USD $8.58 – (their site is telling me that I have USD $8 deposited with them).

I even proffered that they allow me to submit proof of deposit of these funds by email and substitute this for the Help Ticket since their method of submitting it was giving so many problems. Instead of responding to me, they told me now that they have sorted everything out I should provide them with a good review and provided a link on TrustPilot for me to review them.

P.S.
I just checked my account balance (February 16,2026) and they have moved the $8 from being “available” to being “frozen”.
They are now saying that the MFA is now working (it was not as far as the discussions we’ve had) and they say that they have frozen my account for 7 days to keep it protected and they didn’t report my case to their customer service specialist in Singapore (who they claim could have sorted this problem out) and that they will when they come in at 9:30 am Singapore time =13 hours ahead of my time.

They also said they can’t give me a response by email but they will open the Chat when they feel like giving me a response…

This is incredulous!

I’m frustrated, fed-up and angry!

As it stands I don’t know what to do to get my money back. Maybe this review will awaken GName.com and their potential customers to be aware of the poor customer service they are giving and for potential customers to know that GName.com will find all methods to hold on to your money for failed backorders.

Help!!! I just want my money back!!

Protecting Scammers. Ignoring Abuse Reports.
I reported a phishing site dappvalidationnode.com stealing Private Keys. Provided undeniable photographic evidence (Ticket # GW2026021017444470). Support is ghosting me while thieves are active.
UPDATE
You stated below that you "need more time". This is unacceptable. Phishing attacks happen in seconds.
I have already provided Ticket #GW2026021017444470 with screenshots proving this site explicitly asks users for PRIVATE KEYS. There is nothing to "investigate" – the evidence is absolute.
Every hour you wait makes you complicit in potential theft. If the domain is not suspended by tomorrow, I am proceeding with a formal ICANN Registrar Abuse Complaint.
UPDATE 2 (Response to Gname's Edit):
Thank you for confirming receipt of the evidence.
Regarding "ICANN-mandated procedures": Please note that Section 3.18 of the RAA (Registrar Accreditation Agreement) allows registrars to take immediate action against abuse, especially when clear evidence of criminal activity (Private Key theft) is provided.
"Procedures" should not take days while users are being targeted. I appreciate the priority status, but I will maintain this review until the domain dappvalidationnode[.]com returns a NXDOMAIN (is offline). I am monitoring it
FINAL UPDATE: The domain has been suspended (NXDOMAIN). Thank you Gname for taking action and protecting the community. Case closed.
FINAL UPDATE 2
My bad. I didnt change rating. Recent 5 is showing ur real commitment to my case. Thanks once again

After careful research, I reported a pirate site to Hosting that was distributing my intellectual property and that of other artists, profiting from it! The gname.com team processed my request and resolved the issue, removing the pirate site in no time. Excellent!