GLT Golfstore offer a very personal approach to customer service. Nothing was too much trouble and price of the Garmin device I purchased was the cheapest I could find anywhere. Adam’s communicati... See more
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I bought addidas replacement spikes set of 30. I couldn't even finish my shoes. The quality of the product you delivered was atrocious. I will never purchase another product from you.
I called three times an left messages no response I sent a email explaining what happened an Matthew Cooke sent me a email saying how sorry he was about the experience I had with GLT Golf... See more
Company replied
Great Company, very quick on shipment, I will definitely use them again
Company details
Information provided by various external sources
The GLT Golf Store is a golf retail store located on North Roberts Rd., just off Highway 41, in Kennesaw, Georgia. At GLT Golf, our goal is simple - provide superior customer service, competitive prices, education and information for all of our golf products, all in a way that places you, the customer, first. We do this by creating and nurturing strong relationships with golf’s major brands and institutions, fostering credibility and first-hand accountability rivaled by none in the golf industry. Founded in 2016 by Matthew Cooke, GLT Golf was created to fill a void in the golf world. Focusing on growing the game in the areas of golf retail, golf information and golf education, GLT Golf focuses solely on its users and their experience. While we strive to have the latest and highest quality golfing equipment offered on the market, Team GLT distinguishes ourselves by making sure we deliver the education and information needed to ensure the merchandise is enjoyed to its fullest potential.
Contact info
1590 N Roberts Rd, 30152, Kennesaw GA, United States
- 770-809-6117
- info@gltgolf.com
- gltgolfstore.com
Good deals but not very reliable
Good deals but they left part of my order out of the first box. 1vpiece took 5-6 weeks to arrive and the tracking info was always force different order. They were very slow to respond to email inquiries, if they responded at all.
18 May 2019
Unprompted review
Reply from Gltgolfstore
Hi Ryan, thank you for this honest and passionate review. Your message has not gone unheard. We did not have the staff to support a high enough level of customer service and respond to inquiries in good time. Because of this you suffered and had a less than amazing experience. Because of this we have recently hired an extra customer service member and PGA golf professional to help create a better overall experience at our store whether calling in or visiting in store. Thank you
Bushnell Hybrid Rangefinder
Great price and great service. I would definitely buy from them again.
18 May 2019
Unprompted review
Reply from Gltgolfstore
Thank you for the positive 5 star review Mack. We're glad you had such a great experience with us.
Matthew Cooke due to an inability to…
Matthew Cooke due to an inability to deliver all of my order for my son John, promised in an email to me to process a refund for the part GLT was unable to deliver on. The refund has not been credited to our credit card. I have sent him an email and have had no response from him.
18 May 2019
Unprompted review
Reply from Gltgolfstore
Hi Graeme, Matthew here - I did fail to deliver, and i did completely drop the ball on your order. I am extremely sorry about this and hope that my efforts to make things right were achieved in my private email to you. All reviews both good and bad are what we want here as experiences like this really help us be more accountable to the actions or lack thereof in our business. Thank you for choosing GLT and I hope you will give us another opportunity in the future.
Little confusion on order but GLT made…
Little confusion on order but GLT made it good. Golf gloves and Balls am done it right on bag. Great customer service
18 May 2019
Unprompted review
Reply from Gltgolfstore
Thank you for the positive 4 star review. We're sorry you had a little confusion from us but are glad we could make the whole thing right in the end.
Reply from Gltgolfstore
Thank you Dennis, we are super grateful for the 5 star review and are extremely happy that you had such a great experience with us. We look forward to seeing you shop with us again soon.
Best price on wedge and I checked…
Best price on wedge and I checked everywhere. The entire process was very seamless and efficient. Very happy with my experience on Gltgolfstore.
17 May 2019
Unprompted review
Reply from Gltgolfstore
Hi Bruce Bachelor, we are very thankful for the 5 star review. We're super happy you had such a positive experience with us and we look forward to seeing you shop with us again in the future.
My order got lost and took to long to…
My order got lost and took to long to get it
17 May 2019
Unprompted review
Reply from Gltgolfstore
Hi there M Cajka, we are extremely sorry you have had this experience with us. I can assure you it wont happen again. Please contact our customer service department as we would like to make up for the inconvenience this may have caused you.
Xxio lost my orig order bur ur staff…
Xxio lost my orig order bur ur staff fixed it pronto when i phoned✅
17 May 2019
Unprompted review
Reply from Gltgolfstore
Hi Keith, thank you so much for the positive review. I'm glad we were able to straighten your order out quickly for you. Look forward to seeing you shop with us again in the future.
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