Incredible service. Ordered two sets of lights, one on back order to be dispatched 8th December. Whole order ended up being dispatched earlier than advised which was a welcome surprise, but when the o... See more
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'The one, the only' & 'original' GLOW COMPANY - Often copied, never bettered. The Glow Company (est. 2002) are dedicated in offering innovative, practical & fun products that glow, flash, shine or glow in the dark coupled with great service. We aim to constantly provide new products based on various forms of current & new technology including chemicaluminescence, photoluminescence, & electroluminescence. We offer a widening range of glow products to members of the public & also wholesale glow novelties to the events, fundraising & party markets. Our customers include Warner Brothers 'Charlie & the Chocolate Factory', BBC, ITV, Hatrick Productions, Endemol (Big Brother etc) Universities, Schools & PTA's to name a few.
Unit 3 Faraday Close, DN11 8RU, Doncaster, United Kingdom
Replied to 82% of negative reviews
Typically replies within 24 hours
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Product was as described and it was delivered the very next day! Great service! Thank you.
Fantastic product , amazingly quick delivery.will definitely shop again with them
Arrived promptly, well packaged. Recommended to me by a friend as a gift for family member moving to a new home with garden
Blob rocket lava lamp. Absolute rubbish can't put together as the holes to screw the fins on are all out of alignment. And the wax doesn't even move it just sits there Absolute cheap crap I'll get 1 from mathmos. At least you know your gonna get quality!!

Reply from The Glow Company
I really like this site something are reasonably priced nice gadgets and novelty gifts will order more in the future
My luxa flame light looks great
I recently bought a light up face mask and keyring torch. The mask arrived with no instructions or safely instructions. It is simple to use but i expected some form of instructions, how long to charge for. Care instructions etc.
The torch is barely a torch. Even though it has three LED bulbs, it is very dull and ineffective. I expected it to be much brighter. I would not recommend ordering from this company. Clearly they just sell cheap tat. I am not convinced all the positive reviews are from genuine customers. Avoid this company. I've seen better products at car boot sales.
UPDATE....
Apparently I am now banned from the Glow Company!! A response that firstly, oooh, why would that bother me. Clearly, I would not order again anyway. The products are garbage.
Secondly how absolutely childish is that response.... very playground talk. It gives the reader a good enough impression of what this unprofessional, childish company are really like.
Reader, save your money. There are far better companies that sell the same or close to the same that do not act like five year olds. 🤣🤣
Note, there is no defense of my criticism. No attempt to stick up for their products. Clearly they agree thst they sell tat. They couldn't even defend it! Also, no denial of potential fake positive reviews.

Reply from The Glow Company
Lovely lights that were delivered super fast. So happy with them I’m going to order some more.
Fast delivery, good price and customer service was brilliant
Lovely solar lights, shine brightly. A great addition to my garden; very happy with my purchase
I ordered this fun wall hanger in the afternoon, it arrived the following day. Wow, what a service, fantastic. My hanger was perfect, as described on the website. Can't fault the service. Thank you so much.
The long burning tea lights do exactly just that, they burn long and bright. Perfect for keeping my coffee pot hot
This company is by far the best company I have ever dealt with,There customer service is amazing any issues I had they dealt with it very professionally and they go above and beyond. thank you so much to THE GLOW COMPANY
i purchased a firepit/bbq grill which arrived very quickly. sadly when i opened it & began to assemble, it became apparent that there were a few quality issues with the finish. i took photos & sent an email to explain. i received a VERY polite & prompt response with a definitive solution, no messing about. i would definitely buy from them again as i have TOTAL confidence in their customer service & values, thank you
Really quick next day delivery and bulbs are top quality-still going past the time the original ones gave up!! Recommended
Good choice of products and fast delivery 🚚
Absolutely brilliant great price great product excellent customer service
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