I got my stuff a few months back but I wanted to mention my experience since I saw there were a lot of ppl leaving bad ones and calling it a scam. I am not sure if they do drop shipping, but the item... See more
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Sending me emails about being an ambassador that I’d receive’ discounts’ and ‘ Amazing perks’. If a company wanted you to represent them you’d be sent free items to display or wear - not be ch... See more
I received the product I've order and it was in good condition and it also looks good. They've given me some discount too. I just didn't give 5 starts as I was told I'd become brand embassador and so... See more
Placed an order in October, it has never arrived. Sent multiple emails which they initially responded to, claiming they were looking into it. Never received the items or refund and now they’ve stopped... See more
Company details
Information provided by various external sources
Dear GLOOMLAND family As a business that operates globally we, like many businesses around the world, will be impacted by the ongoing COVID-19 pandemic. Given the changing landscape of the situation with continual live updates happening, we have been proactive in putting protocols in place to ensure the safety and well-being of our teams and our customer base. Our head office team is currently working remotely with a rotational skeleton crew onsite in order to support the physical infrastructure we have. We have adopted best practice guidelines within our warehouse teams to ensure that we are able to operate in a safe environment. We will continue to review these practices on an ongoing basis to ensure our teams are well informed and continue to function in a safe and professional environment. Hygiene best practices have been implemented across all our business units and are mandatory, as well as adopting social distancing measures. The landscape for deliveries is also continually changing, with different countries and governments updating their position on this on a daily basis. We will endeavour to get orders out as quickly as possible, however please be mindful there may be delays due to the unprecedented circumstances we find ourselves in. Your local governmental websites will provide the best source of relevant and accurate information, and most courier companies have information on their websites detailing the impact of their services in certain geographic locations. Stay safe and thank you for continued support of GLOOMLAND. COVID-19 FAQs ARE YOU STILL ACCEPTING ORDERS Yes - we are open as normal. ARE YOU STILL SHIPPING ONLINE ORDER? Yes - however due to the current COVID-19 situation there will be delays for certain domestic and international locations. If we are unable to ship your order we’ll update you as soon as possible and orders will be held until we can fulfil them. HOW WILL I KNOW IF MY ORDER IS DELAYED? You can track your order with your order number and email address . You can also find up to date information on the shipping carriers website. IS YOUR CUSTOMER SERVICE TEAM STILL AVAILABLE TO CONTACT? Yes - our team is on standby to help with any questions you have. You can contact us at contact@gloomland.com I NEED EXTRA TIME TO SEND ITEMS BACK No problem - we have extended our return policy from 14 to 28 days. If you require assistance please check our return policy HOW CAN I STAY UPDATED ON THE COVID-19 SITUATION? We will be updating this page on a regular basis so check back for the latest updates.
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3.0
Average
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very happy with my henry dress
I bought the henry dress and I am very happy with it, it is definitely one of my favorite pieces of clothing.
can't wait to wear more clothes from gloom land
#armyofdarkness
29 August 2020
Unprompted review
Great quality
I ordered some clothes from gloomland, the package arrived within 1 month from America to Germany. Which I think is a fast delivery. I'm more than happy about the products and the quality is awesome. There are no mistakes on them, no free strings or lose ones. It's good sewed and looks stunning.
29 August 2020
Unprompted review
Ines Top
Got the Ines top and its honestly one of my favorite pieces of clothing I've ever owned! I'm so excited to create new outfits with it an look forward to future purchases. They also have a great customer service! 5/5 rating!
28 August 2020
Unprompted review
Nice nice nice
I was very happy about my shirt when it finally arrived. Love it ⚘
28 August 2020
Unprompted review
SCAM! STOLE OFF ME!!!
Asked me if I wanna be a an “abrassor” you know to get some free merch and all so I said yeah. The she sends me a link to go have a look and I finally decided what I wanted!! She gave me a 40% code “AMB”. And I went and done all details and try to use the code. And it didn’t work!!! It was still 90$. So I went and told her and she go oh don’t worry just buy something else! Ehat what!!! You would think if this was a “real” company they would wanna solve the problem not shrug it off there shoulder. So then I go quickly look into my bank account and they took out $114! I was mad at this point and I went and confronted her! Btw the name was “Sarah” name and shame!!! All she said was can you show me? So I did and she goes “ WHAT DO U MEAN!?” Are you kidding me kiddo try a act like she doesn’t know what’s going on. So then I just went f***k it I’m going to bed to wake up to $149 has been taken out!!! Thanks so much!!! How am I going to feed my 11month old daughter this week!!! I hope your going to hell 🖕🏾
28 August 2020
Unprompted review
My dressed arrived in less than two…
My dressed arrived in less than two weeks and in perfect condition it was really well selled up. I’ d definitely buy again.
27 August 2020
Unprompted review
Very happy
Ordered the momoth dress just over a week ago. Looks great fits near perfect exactly as described. Very happy with purchase.
27 August 2020
Unprompted review
100% recommended
As an ambassador I'd 100% recommended them, they have brilliant customer service and I cant fault the clothing, everything looks amazing from them
26 August 2020
Unprompted review
Loved the product it just took a long…
Loved the product it just took a long time to get to me.
26 August 2020
Unprompted review
Stealing artwork ?
Well I messaged them asking about what artist makes their designs and they completely avoided the question "we choose the trendiest and darkest designs...also the shirts a vegan!!" And then they tried to get me to buy stuff saying they got 40% off a shirt. Seems sketchy to me. Apparently also stealing artwork so thats messed up.
19 August 2020
Unprompted review
Is this a scam??
*ill update my review if I ever get my order. I placed an order nearly 3 weeks ago and still don’t even have a tracking number. I’ve spent so much time and effort trying to email people and see what’s going on and I’m getting nowhere. I thought this was a good brand but the customer service is lacking and at this point I believe it is a scam and I won’t be getting anything but ripped off. Buyers beware.
29 July 2020
Unprompted review
The shoes received were great
The shoes received were great, just as the picture and very good quality. Sadly too narrow for my feet but I have a wide foot, if you have a normal fitting you will be fine
28 May 2020
Unprompted review
Arrived really quickly
Arrived really quickly, Looks fantastic. The book wallet is really spacious, and has a nice wait to it
19 May 2020
Unprompted review
Gloomland is an awesome brand
Gloomland is an awesome brand. I have never am disappointed when I purchase from them and I will always come back for more
18 May 2020
Unprompted review
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