While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The assistant that helped me (Yvonne) was absolutely amazing from start to finish. It took us several hours with back & forth message conversations, and Yvonne stayed with me all the way, answering... See more

Rated 4 out of 5 stars

Concentrating on giving a 4G service is ok but most providers give a 5G service in UK. I’m disappointed that you have to look out specifically for the 5G plans. Despite what GlocalMe say 4G is a infer... See more

Rated 5 out of 5 stars

I’ve been chatting with Lucas who has bent over backwards to help with data issues. I lost my wallet and phone meaning I couldn’t receive verification codes to purchase more data for our G4 Pro! Lucas... See more

Rated 5 out of 5 stars

We've had one of their portable wi-fi devices for over 2 years & it's been 100% reliable. Recently it stopped receiving a mobile signal and the technical team have been brilliant, via the live ch... See more

Company details

  1. Internet Service Provider
  2. Internet Provider
  3. Telecommunications Equipment Supplier
  4. Telecommunications Service Provider
  5. Wi-Fi Spot

About GlocalMe

Written by the company

GlocalMe is a mobile data connection solution brand under Nasdaq listed technology company uCloudlink (NASDAQ: UCL) , helping users across the world to access mobile internet data more efficiently with a range of our own hard ware and software products.

We strive for enabling best user experience on various increased intensity online services requiring stable and high speed data connection.

Our innovative technology will allow domestic users and international visitors free from shopping for local SIM cards or high expenses of roaming data in over 140 countries in the world.

Always better connected is what we strive to help our users, as we firmly believe when everyone is seamlessly connected, we will benefit from the better understanding and connection with each other.

GlocalMe® Numen Air

GlocalMe® Numen Air 5G Mobile WiFi Hotspot

SHOP NOW

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lucas made it BETTER

Found I had 15 minutes to finish using about 29 gb which is mostly impossible. Lucas resolved this concern over and above my expectation of the typical internet customer service response of, "There is nothing that can be done!" He actually resolved my concern with an option I could NOT refuse. Thank you, "Lucas"

4 December 2024
Unprompted review
Rated 4 out of 5 stars

GlocalMe has been very helpful

GlocalMe has been very helpful. To be able to put on your hotspot and use the internet when needed is a good thing. I however do not like the fact that you lose the data that is left at the end of the expiration period.

11 June 2023
Rated 1 out of 5 stars

DREADFUL

DREADFUL. THIS NUMBER 3 and will get sent back as soon as I am at home. Cost of data is ridiculous. This “company” do not refund PAID FOR DATA when the gadget does not work. To be honest THIS one has worked VERY intermittently today- perhaps twenty minutes ALL DAY.
This is a scam. Are the reviews a con? It would not surprise me.

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

I’ve used GlocalMe for a couple of trips and haven’t had any issues. When I noticed I was running out of data, I simply added more to my plan. My battery lasts through a day of use, just make sure to charge it the night before.

10 May 2023
Rated 1 out of 5 stars

The moblie wifi hot spot wont work and…

The moblie wifi hot spot wont work and burned through the data plan every day we kept getting billing notices and we couldnt get and use out of the unit
We used a Hippo last time and it worked GREAT all through Europe please dont buy this unit

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Worst internet company in the country

Worst internet company in the country. I’ve had them all since I’ve lived all over the USA. The speeds were so slow it would buffer more than not. They refuse to have anyone come out to find out why they show speeds different from what my computer shows! When I lost money working from home using there services I cancelled with them. Than they charged me 370 dollars for leaving them onto my credit card they keep on file. They kept charging me randomly. I finally had to block them. They are not transparent and refuse to help. Worse experience with any internet company.

18 February 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Ordered a product for $140 and needed it to reurn. After 6 months (!!) i got a return address and sended it back.
I never heard from them again. Nothing. Money is GONE!!! I have a simple advice:
DO NOT ORDER HERE

30 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look