Global Work & Travel Reviews 

3,914
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, patient, and informative throughout the early stages of planning their upcoming trips. Travelers also mention that the online platform is very easy to navigate, while initial orientation calls provide reassuring and detailed information about the entire process. Some people were dissatisfied with the lack of practical assistance regarding promised job placements and accommodation arrangements abroad. Reviewers noted that communication became very limited once they arrived overseas, leaving customers to handle heavy logistical challenges entirely on their own.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that coordinators are friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy and stress-free the website... See more

Service

Customers consistently note positive experiences with service, highlighting that coordinators are extremely... See more

Holidays

Consumers find holidays to be a source of great excitement, with many reviewers feeling well-prepared and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Global Work & Travel has been nothing short of awesome! They've been as personable as you can get and it makes the whole process so much easier!

Rated 5 out of 5 stars

David did a great job getting me through all of the necessary steps to finally book a flight! All the details of the process were laid out very well! He was very attentive and answered any questions I... See more

Rated 5 out of 5 stars

Jack was friendly, easy to talk to and very knowledgeable. He was clear and concise with the information for multiple trips and cleared up any questions I had. The global work and travel website is ea... See more


Company details

  1. Travel Agency

Written by the company

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,914)

967 reviews in the last 12 months

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Rated 1 out of 5 stars

No help with getting jobs or housing. Awful company.

My daughter and her roommate signed up with this company in February to leave for Australia in July. Global told the girls they would help them get jobs and housing as part of the services they provide. They didn’t! My daughter kept asking her contact at Global about jobs and housing, and the contact told her to wait until June before she worried about it. Finally in June, my daughter and her roommate had to start looking for their own housing because then Global told them, “we’ll help you find something after you get here.” They weren’t willing to wait that long, so they found an apartment, but still no jobs. Global finally found them 2 job possibilities, which were hours away from Melbourne, where Global had told them they’d be living. Very disappointing! Global was very disorganized and very slow to respond. The girls also had been told that there was a group of other Global travelers they’d get to meet. There wasn’t. It was just the two of them. It was awful. They were on their own in a foreign country with no help at all from the company who got them there. So with no job, no one there to give her any help or guidance, my daughter ended up coming home after a week. Global did nothing except charge way too much money and arrange a terrible flight schedule. They made it sound like they would arrange everything and the girls would arrive there and start a new job with lots of new people and housing provided. But there was none of that. I am 100% disappointed with Global and would never recommend this company to anyone. They only care about money.

7 July 2026
Unprompted review
Global Work & Travel logo

Reply from Global Work & Travel

Hi Juliet,

We are very confused by this review, as the information provided directly contradicts our records and our recent conversations with your daughter. We would like to clarify a few important facts about our trip and services.

Your daughter's Arrival Coordinator has remained in direct communication with her both before departure and since she arrived in Australia just 3 days ago. Our team has been available to answer all questions and provide support every step of the way.

Our trip includes a job match which is arranged either before departure or within the first 3 days of arrival. While we take preferences into account, we do not guarantee specific locations like Melbourne, which is made clear on our website and in all pre-arrival communication. 

We can confirm that we have organised job matches in line with our trip, and your daughter currently has 3 interviews pending. Our team spoke with her just yesterday regarding these opportunities. She is currently in Australia, and we have not been advised that she has returned home.

Our team will continue to contact your daughter directly to support her through her pending interviews and ensure she receives all the assistance available during her journey.

Global Work & Travel

Rated 1 out of 5 stars

better options predatory company

first of all, all the 5 star review are AI generated,

Second, the staff and company are all out to scam you more than help you, if you want to work and travel, avoid these people like the plague|

USE WORKAWAY, it is not for profit and for backpackers/travellers

2 July 2026
Unprompted review
Global Work & Travel logo

Reply from Global Work & Travel

Hi,

To clarify, it is impossible to 'AI-generate' reviews on an independent platform like Trustpilot.

Trustpilot is a third-party site with strict verification and automated fraud-detection protocols. Every single one of our 5-star reviews comes from real, verified travellers who have shared their genuine experiences.

Because you posted under a pseudonym without providing any booking references or contact details, we cannot verify if you have ever actually used our services.

We love helping thousands of travellers live their travel dreams every year, and as our verified reviews show, they have a great experience.

Global Work & Travel

Rated 5 out of 5 stars

The experience I with Dan

The experience I with Dan was beyond exceptional and what I had expected, He make things very clear and transparent while also helping us visualise the experience of this once in a lifetime opportunity.

Danial and I appreciate and thank Dan for being an amazing coordinator and a very good person to get to know with an bright and friendly personality:)

Best regards- Michael.s and Danial.w

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing trip coordinator!

The travel coordinator Kayla, was amazing and made me feel so ready and excited for my trip! The approval process was also pretty smooth and fast. Loved every moment of set up call!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Kind and Helpful

Kayla has a fantastic personality. She was helpful and patient with me while walking me through the process. Everyone I have spoken to from Global has been exceptionally kind and engaging.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Jack was amazing!

Jack was very friendly, answered all our questions and went above and beyond by taking our call out of hours to accommodate me and my partners schedule.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

The call was super informative!

The call was super informative and reassuring on what this process looks like. Definitely helped me see all of it as a reality instead of a really cool dream! Explained everything very well to help make decision easy

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Dan was awesome

Dan was awesome. Had the answers to every question I had, went into detail about what was involved, was super friendly and I hung up more excited about the experience then before.

5 stars,

Cheers,

Jared

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Kayla the Best!

Kayla was a very informative and helping person. Letting me know details and outlook of what’s to come. Very thorough with my actions. Making sure I felt heard and understood with my questions and concerns.

2 July 2026
Unprompted review

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