Global Test Supply Reviews 

978
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers had a great experience with this company. Customers consistently praise the very reasonable prices and the exceptional quality of the professional equipment offered on the online platform. Many buyers also appreciate the intuitive website designed for searching products easily, alongside fast and reliable shipping services for most orders. However, some people mentioned that their purchases faced significant unexpected delays, ongoing backorders, or extended waiting times before final delivery. Reviewers additionally experienced occasional problems regarding missing components upon arrival, requiring additional follow-up to resolve order discrepancies. Some consumers also noted that communication and shipping updates were occasionally lacking during these prolonged waiting periods.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive promptly, work very well, and match... See more

Order

Customers consistently note ambiguous experiences with order, as many reviewers highlight quick processing,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and prompt... See more

Price

Customers had great satisfaction with the pricing, frequently highlighting that items were well priced and... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the top notch condition and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to find and order the part I needed quickly. I appreciated the ability to calculate shipping costs up front.

Company replied

Rated 5 out of 5 stars

Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... See more

Company replied

Rated 5 out of 5 stars

Purchased this for my son who is an engineering student and had asked for a caliper for Christmas. Wanted to purchase a “lifetime” tool for him and after doing much research, settled upon a Mitutoyo.... See more

Company replied

Rated 5 out of 5 stars

Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... See more

Company replied


Company details

  1. Association or Organization

Written by the company

Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.


Contact info

3.9

Great

TrustScore 4 out of 5

978 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(978)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item was shipped earlier than expected

Item was shipped earlier than expected. Certificate and necessary items were provided, so it was greatly appreciated.

14 November 2025
Global Test Supply logo

Reply from Global Test Supply

We're happy that the order met your expectations, Jack. If you need anything else, you know where to find us :)

Rated 5 out of 5 stars

Digital Collant Refractometers

Excellant!! They had what I wanted at a very competitive Price, actually 1/2 the price of others; and when they got the PO they filled it very quickly. We'll be back!

14 November 2025
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Reply from Global Test Supply

Thanks so much, Raymond. We’re happy to hear you had a great experience. We’ll be here when you need us next!

Rated 1 out of 5 stars

Not Recomened

They are super slow to respond and need to send many emails to return the device. Unfortunately, I was charged a 10% restocking fee and additional shipping costs that were not disclosed at the time of purchase.

14 November 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you for sharing your feedback, Saeed. We’re sorry for the delay you experienced when reaching out. We did have a temporary backlog in our email queue at that time. Once your request reached our returns team, they were able to process your return and send the required instructions. Regarding the restocking fee and shipping costs, these are noted in our online FAQ for non-stock items, but we appreciate the opportunity to clarify this further with you. As soon as the item is received at our warehouse, your refund will be issued. If you have any questions or need additional assistance, we’re here to help.

Rated 5 out of 5 stars

Would buy from again!

Super fast shipping. I needed a traceable barometer. This has exceeded my expectations. Very satisfied.

14 November 2025
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Reply from Global Test Supply

We're so glad you're loving your order, Edith! We look forward to working with you again on your next project.

Rated 5 out of 5 stars

Ordered shipped promptly.

Ordered shipped promptly.
Knowing GTS is an authorized distributor of Mitutoyo assured genuine product.
Competitive prices.

14 November 2025
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Reply from Global Test Supply

Thank you, Robert. We're proud to be an authorized distributor and appreciate your support. Have a great day.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy! My delivery came fast! I would definitely order from here again!

14 November 2025
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Reply from Global Test Supply

Thank you, Jessica! We appreciate the continued support.

Rated 5 out of 5 stars

very professional

very professional, service to get things all the way to Hawaii great tracking great quality products purchased excellent

14 November 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you for the 5-star review, William! We appreciate your kind words and look forward to working with you again soon.

Rated 5 out of 5 stars

Great prices

Great prices. Great customer service.

14 November 2025
Global Test Supply logo

Reply from Global Test Supply

Thanks so much, Robert! If you need anything else, just let us know.

Rated 5 out of 5 stars

Products

Good pricing , quality products

14 November 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you for the 5-star review, Jay. Enjoy your order!

Rated 5 out of 5 stars

Would buy from again!

Simple, efficient, great value. Would buy from again!

14 October 2025
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Reply from Global Test Supply

We appreciate the kind words, Shun. We look forward to working with you again!

Rated 5 out of 5 stars

Pleased buyer.

Great price for Mastercool Recovery Tank. Just what I wanted. Securely packaged for shipping. Reasonable shipping time. Pleased buyer.

14 October 2025
Global Test Supply logo

Reply from Global Test Supply

We’re happy to know your order met your expectations, Andy. Thanks for your trust and for shopping with us!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, just as advertised. I was impressed by how quickly I received it. I will definitely use them in the future.

14 October 2025
Global Test Supply logo

Reply from Global Test Supply

We appreciate you sharing your experience, Erick. We are excited to collaborate with you again.

Rated 5 out of 5 stars

fast shipping and good O2 sensor

fast shipping and good O2 sensor . I got my last one from another company and it was out of date .

14 October 2025
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Reply from Global Test Supply

We know how important it is to have up-to-date and reliable sensors. Thank you for choosing us, Edward, and enjoy your purchase!

Rated 5 out of 5 stars

Fluke 87-5

Very quick service, i ordered a fluke 87-5 w / certifacation. Got my meter within 3 days of ordering it. Great people to work with. Will defineatly purchase from them again .M weaver. Myrtle bch sc.

14 September 2025
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Reply from Global Test Supply

Love the great review you've left for us, M Weaver. Our team is proud of your kind work. Thank you!

Rated 5 out of 5 stars

Great customer service

I always have a positive experience doing business with GTS. The team is consistently able to address any questions or issues promptly, regarding both ordered items and delivery. Most recently, when I had a time-sensitive issue with an order, Mrs. Ma and the accounting team responded to my concerns by expediting the shipping. Many thanks to Mrs. Ma and the entire team for your help!

14 September 2025
Global Test Supply logo

Reply from Global Test Supply

It's difficult to find the words to express our appreciation of your thoughtful and detailed review. We've shared your note with Mrs. Ma, and she's thrilled. Thank you for taking the time to share your experience, Natalie.

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