Globalsunpools Reviews 174

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness throughout the entire process, from sales to installation. People are highly satisfied with the quality of the products and the efficiency of the service, often highlighting the smooth installation and the enjoyment their families get from their new pools. However, a small portion of people felt that the level of customer service declined after becoming a client, requiring them to actively seek attention for basic inquiries.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Facilities

Customers consistently note positive experiences with facilities, particularly their pools. Many reviewers... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional installation and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Product

People report positive experiences with the product. Customers highly recommend the pools, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing experience with Blue World Pools from start to finish! The sales rep was knowledgeable, honest, and explained all our options without any pressure. We were able to choose a pool th... See more

Rated 5 out of 5 stars

Blue World Pools..having a great experience with our pool.our grandkids are having a blast along with our family. Our experience with Customer service and parts dept has been exceptional. Always avail... See more

Rated 5 out of 5 stars

Sarah Dizney, our sales person , was very knowledgeable walked us through everything and everything she said would happen did happen… Blue world pools was very professional and efficient. Excellent cu... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am writing to express my deep disappointment

I am writing to express my deep disappointment with the experience I’ve had with this company. Unfortunately, I cannot in good conscience recommend its services to others. I felt misled when I was presented with a contract at the last minute, just before the pool installation, leaving little time for proper review or negotiation.

Throughout the process, I found it difficult to receive timely and respectful communication. Once I became a client, the level of customer service noticeably declined, and I often had to advocate strongly to receive basic attention. Additionally, the pricing did not align with the promotional offers initially advertised, which felt misleading and manipulative.

I am a veteran, and I regret placing my trust in this process and urge others not to succumb to high-pressure sales tactics. Trust must be earned through honesty and transparency, not taken for granted through misleading practices. Due to the seriousness of these issues, I have decided to pursue this matter further with legal counsel.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Blue World Pools A+ job!

We have been wanting a pool for the family for many years. Blue World Pools did and amazing job from day one. Great customer serve and installers were fantastic. Our pool was delivered and finished in just 2 days. Now we are loving our new pool!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service and quality

The installer was early and finished promptly. They were curious, knowledgeable and answered each question to where I understood completely.
Final product is way and above my expectations.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

The experience with Blue World Pools…

The experience with Blue World Pools recent pool installation was very positive. From the first design consultation to project completion, the team was professional and knowledgeable. The skilled and respectful crew ensured a smooth and efficient installation. Blue World Pools kept us informed throughout the process. Blue World Pools is highly recommended for anyone seeking a top-tier pool company with a pool that is amazing, the customer service is also great for any questions that I had.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with Blue…

We had an amazing experience with Blue World Pools from start to finish! The sales rep was knowledgeable, honest, and explained all our options without any pressure. We were able to choose a pool that fit both our budget and our backyard space perfectly.

The installation team was incredibly professional and efficient.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Blue World Pools

The pool and equipment provided is an excellent product.
The installer was efficient and knew everything required to erect the pool and equipment.
Very satisfied with all aspects of our purchase.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

In love with pool and the company.

We had them come and the sales men explained everything to us. He also helped with a call from me to ask what to do. The finance man was amazing and upgraded our pool. We had our pool was installed and I had concerts. They contacted me immediately. We have had contacts from them to help with every step so far.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Everyone was nice

Everyone was nice, friendly and knowledgeable about their product and service at Blue World Pools. I would recommend them to others.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

The installation was perfect and the…

The installation was perfect and the installer was very informative with instructions on maintaining the quality of the pool. Blue world representatives were very respectful and a pleasure to communicate with. I would recommend services to anyone looking for a pool to enjoy.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Blue World Pools really wowed us!

Blue World Pools really wowed us from the get-go. They were never pushy and didn’t make us feel like we had to buy anything. Right from the start, we felt comfortable and like we were part of a family! Chance was super knowledgeable and even took some extra time to make sure we had all the info we needed to feel good about such a big decision. Now that our amazing pool is set up, I can’t keep my boys away from it... the whole family loves it! The best part is that it’s chemical-free, so I don’t have to stress about it hurting my kids, their eyes, or our clothes! We absolutely adore our Blue World Pool, and I would totally recommend them to everyone we know!

18 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look